**Update** Comcast is claiming my parents downloaded

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Quasmo

Diamond Member
Jul 7, 2004
9,630
1
76
Originally posted by: spidey07
Originally posted by: mugs
It's cheaper for Comcast to drop their high use customers than to buy more pipes to push all that data through.

Yep. 90% of the traffic is from 5% of the users. It's not good business to keep them around when they think "unlimited" service means unlimited service.

FIXED

 

ultimatebob

Lifer
Jul 1, 2001
25,134
2,449
126
Originally posted by: spidey07
Originally posted by: mugs
It's cheaper for Comcast to drop their high use customers than to buy more pipes to push all that data through.

Yep. 90% of the traffic is from 5% of the users. It's not good business to keep them around when they abuse the service.

Damn right! I'm sick of my customers who actually USE the service that they pay me to provide them! How DARE they cut into my ATOT neffing time at work! I need more customers who just pay their monthly bill and don't bug me for anything :)
 

wetcat007

Diamond Member
Nov 5, 2002
3,502
0
0
I download about that a month and haven't been contacted by comcast.... yet... I've heard of their secret limit of unlimited data be though.
 

mugs

Lifer
Apr 29, 2003
48,920
46
91
Originally posted by: ultimatebob
Originally posted by: spidey07
Originally posted by: mugs
It's cheaper for Comcast to drop their high use customers than to buy more pipes to push all that data through.

Yep. 90% of the traffic is from 5% of the users. It's not good business to keep them around when they abuse the service.

Damn right! I'm sick of my customers who actually USE the service that they pay me to provide them! How DARE they cut into my ATOT neffing time at work! I need more customers who just pay their monthly bill and don't bug me for anything :)

And if everyone was using all of the bandwidth they are allowed 100% of the time, the cost to everyone would skyrocket. Dropping the customers who cost you money is good business.
 

Fox5

Diamond Member
Jan 31, 2005
5,957
7
81
Originally posted by: mugs
Originally posted by: Fox5
I don't see why comcast would have a problem with 320GB downloaded, unless it's illegal data.

It's cheaper for Comcast to drop their high use customers than to buy more pipes to push all that data through.

I thought the Internet was a truck?
 

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
Originally posted by: Kelemvor
Do any of the comcast agreements actually state that there is a limit and that you can be terminated if you go over it simply based on the amount of data you download? If not, sue them. ;)

It's in the acceptible use policy. All providers have an out for "abuse". Abuse is defined at their discretion. They are completely withing their right to terminate service.
 

kevnich2

Platinum Member
Apr 10, 2004
2,465
8
76
320gb is a lot of usage. If no one there routinely downloads music or anything, I'd put some type of log or something on each computer that monitors incoming/outgoing bandwidth. It sounds like a potential virus.
 

ultimatebob

Lifer
Jul 1, 2001
25,134
2,449
126
Originally posted by: Fox5
Originally posted by: mugs
Originally posted by: Fox5
I don't see why comcast would have a problem with 320GB downloaded, unless it's illegal data.

It's cheaper for Comcast to drop their high use customers than to buy more pipes to push all that data through.

I thought the Internet was a truck?

It's NOT a big truck that you can dump something on!
 

ultimatebob

Lifer
Jul 1, 2001
25,134
2,449
126
Originally posted by: spidey07
Originally posted by: Kelemvor
Do any of the comcast agreements actually state that there is a limit and that you can be terminated if you go over it simply based on the amount of data you download? If not, sue them. ;)

It's in the acceptible use policy. All providers have an out for "abuse". Abuse is defined at their discretion. They are completely withing their right to terminate service.

I would LOVE to see how well that "we get to decide how much bandwidth is acceptable without specifying an exact amount in the contract" argument would stand up in court, especially considering that they're advertising "unlimited" service. I doubt that it would ever happen, though, since Comcast would rather settle than get yet another round of bad publicity right now. Hell... People in my neighborhood are already pissed off about the recent rate hike, and are starting to flee to DSL and satellite TV. The Dish network installers were busy this winter, that's for sure!
 
Jun 14, 2003
10,442
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tiscali did a similar thing, except they advertised their service as unlimited (then is supersmall text buried deep inside the contract was something about fair use and what not) any way after 2 months of using it, the first 3 weeks of which where it wouldnt work at all because they some how forgot to turn the line on, (phoned up numerous times to be told the line was fine, then on the 5th call i actually told them go check the ****** thing properly....lo and behold the tech, indian with christian name like all of them, declares that actually the line wasnt ok at all) we get a letter telling us that we have been abusing the service and that we will be getting pushed into a "high usage" group (they lob all the high usage people onto a couple of dedicated exchanges so that "normal" users can use the internet properly) where our service will be less reliable and much slower, especially during peak hours.

i never even bothered ringin em back up, ******. i dunno how they got to that conclusion, me and all my house mates were usually out of the house alot of the time, and the router we had at the time would flake out 2-3 times a day (on the days i was in, i had to reset the router that many times) so torrenting etc was jus pointless.
 

daniel3168

Member
Mar 12, 2007
32
0
0
Originally posted by: toekramp
Originally posted by: SlowSpyder
I downloaded 2.83GB yesterday. <hugs DSL>

come over and check out my 30 meg FIOS... i can get your 2.83 gig in about 12 mins :p

whats FIOS? never heard of it is it a new ISP i have rr and its pretty good how much does FIOS cost

 

mugs

Lifer
Apr 29, 2003
48,920
46
91
Originally posted by: ultimatebob
Originally posted by: spidey07
Originally posted by: Kelemvor
Do any of the comcast agreements actually state that there is a limit and that you can be terminated if you go over it simply based on the amount of data you download? If not, sue them. ;)

It's in the acceptible use policy. All providers have an out for "abuse". Abuse is defined at their discretion. They are completely withing their right to terminate service.

I would LOVE to see how well that "we get to decide how much bandwidth is acceptable without specifying an exact amount in the contract" argument would stand up in court, especially considering that they're advertising "unlimited" service. I doubt that it would ever happen, though, since Comcast would rather settle than get yet another round of bad publicity right now. Hell... People in my neighborhood are already pissed off about the recent rate hike, and are starting to flee to DSL and satellite TV. The Dish network installers were busy this winter, that's for sure!

What difference does it make? They can drop you for whatever reason they want, as long as it is not because you are a member of a protected class.

There are many web hosts that offer "unlimited" disk space and bandwidth, but they too will drop you if you become unprofitable.
 

toekramp

Diamond Member
Jun 30, 2001
8,426
2
0
Originally posted by: daniel3168
Originally posted by: toekramp
Originally posted by: SlowSpyder
I downloaded 2.83GB yesterday. <hugs DSL>

come over and check out my 30 meg FIOS... i can get your 2.83 gig in about 12 mins :p

whats FIOS? never heard of it is it a new ISP i have rr and its pretty good how much does FIOS cost

Verizon FIOS - 30/5 - 54.99 a month
 

mugs

Lifer
Apr 29, 2003
48,920
46
91
Originally posted by: daniel3168
Originally posted by: toekramp
Originally posted by: SlowSpyder
I downloaded 2.83GB yesterday. <hugs DSL>

come over and check out my 30 meg FIOS... i can get your 2.83 gig in about 12 mins :p

whats FIOS? never heard of it is it a new ISP i have rr and its pretty good how much does FIOS cost

FIOS is Verizon's fiber-to-the-premises service. It's not available in most of the country. 30/5 will cost you $60-180, depending on where you live. 15/2 is under $50.
 

Tobolo

Diamond Member
Aug 17, 2005
3,697
0
0
Can anyone tell me how to secure a wireless network? I am concerned about mine.
 

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
There's a thread in networking on how to secure your wireless.

WPA2-PSK with a long/complex key and nobody is getting onto your wireless.
 

Raduque

Lifer
Aug 22, 2004
13,140
138
106
Have your parents call and dispute it. Without large storage amounts, there's really no way to get 320gb/mo in, unless they've stumbled upon some kind of HDTV streaming website that has uber-fvcking upload. Hell, even WITH mass quantities of storage it's hard to get that much, I run really really really small downpour 24/7 and I do nowhere near 320gb/mo.
 

Quasmo

Diamond Member
Jul 7, 2004
9,630
1
76
Originally posted by: spidey07
There's a thread in networking on how to secure your wireless.

WPA2-PSK with a long/complex key and nobody is getting onto your wireless.

Which is what I have, which makes me think something is up.

My final theory is this:

For a while I was able to get free internet. (I am paying for it now). I use a modem that I got from my parents house. Is there any way, that my using a modem that was at one point in time attachd to their service, making comcast believe that they are downloading what I am actually downloading. The only question is, when they shut off my parents service, my service was unnaffected.

EDIT: this thread got popular quick. Guess alot of people hate comcast.
 

spidey07

No Lifer
Aug 4, 2000
65,469
5
76
You left out that key bit of information.

So YOU downloaded all this stuff with their old modem? Usage is tied to the cable modem's mac, so as far as their account is concerned you were using their service.
 

TheFamilyMan

Golden Member
Mar 18, 2003
1,198
1
71
Originally posted by: spidey07
You left out that key bit of information.

So YOU downloaded all this stuff with their old modem? Usage is tied to the cable modem's mac, so as far as their account is concerned you were using their service.

Usage is tied to A MAC address on the account. That MAC is normally one from one of the PC's connecting to the internet via the cable modem (when not using a router). Yes, the cable modem can have a MAC but the service will only work when the MAC address at the head-end matches to the PC attempting to connect. This is why you have to clone a MAC address or call in the MAC address of a spiffy new router or PC you just got. He could have aided in the 320gb total if he took the modem, knew their MAC address and changed his PC's MAC to that and was on the same node as they were. Once he (or someone else) takes the modem and attempts to connect on a different node, the service will not work and you have to call in to tech service. I've personally done that before (used a neightbor's cable modem once) and verified the way it works through some higher-level techie type friends that work at ComCast.

*edit: if anyone with higher-level knowledge of the inner-workings of ComCasts technical details sees error in my post, I will gladly change :) *
 

Sniper82

Lifer
Feb 6, 2000
16,517
0
76
You should go out and buy your own modem asap. Your dad might not have any service after this month if you don't.
 

SludgeFactory

Platinum Member
Sep 14, 2001
2,969
2
81
Originally posted by: Gooberlx2
Since when does comcast limit monthly usage anyway? I easily downloaded more than 320gigs in one month and Comcast never complained.
From what I can tell from browsing around dslreports, they're the most notorious ISP in the US when it comes to limits. But apparently, when you get "the phone call" and try to understand what you need to do to stay in their good graces, they won't tell anybody what the limit actually is.

Whether they enforce a limit probably depends on location and how heavy the usage is on your node. If things are consistently saturated, the power users are going to get called out.

My city just got switched to a Comcast monopoly, which I figured was going to be a nightmare from all the complaints I've seen on forums over the years. So far, they're living up to their "Comcast blows" reputation, and irate Comcast customers has been the lead story on local news for several nights this month. That is, when my cable/DVR is actually working and I can see the local news.