- Jul 7, 2004
- 9,630
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So I get a call from my dad today, telling me that his comcast internet has been cut off. Comcast is claiming that him and my mom downloaded 320GB of data during the month of February. They are on wireless, but I have them on a WPA network with MAC filtering. My dad's computer has an 80GB hard drive, and my mom certainly doesn't know how to use torrents or anything like that. What could be happening that would cause this to happen?
UPDATE 4/14: Today I tried to get online around 4pm EST, and I got nothing. Also, today my dad got a bill and he was being charged for two modems. So here is what happened. My dad called comcast and told them he only has one modem, and they deleted from his account the second modem, which just so happened to be my modem that was on his account 3 years ago. I called comcast this afternoon and tried to get my modem put on my account, and it would not work because it was still linked to my dads account, but didn't show up on the account. So now I have to wait 48 hours until omebody from 2.5 tier can look at my problem. So that's the answer. My modem was linked to my dad's account but not registered on it.
UPDATE 4/14: Today I tried to get online around 4pm EST, and I got nothing. Also, today my dad got a bill and he was being charged for two modems. So here is what happened. My dad called comcast and told them he only has one modem, and they deleted from his account the second modem, which just so happened to be my modem that was on his account 3 years ago. I called comcast this afternoon and tried to get my modem put on my account, and it would not work because it was still linked to my dads account, but didn't show up on the account. So now I have to wait 48 hours until omebody from 2.5 tier can look at my problem. So that's the answer. My modem was linked to my dad's account but not registered on it.