Originally posted by: chaosarchitect
Mine just arrived. Something may be wrong.
Packing didn't look sharp. Regular box, tape barely holding it closed, with packing paper stuffed on two sides of the smaller retail box.
http://img140.imageshack.us/img140/3931/packing13ca.jpg
Crumpled among the packing paper was the invoice...
Nothing too strange at this point, as the retail box looked clean, sealed with clear plastic, and a gold 'lifetime warranty' seal. Looked like it wasn't opened since leaving factory.
All contents were there. The PSU is polished, which allows to see there are no fingerprints.
However, then I noticed this...
http://img140.imageshack.us/img140/7655/warranty26av.jpg
Was hard to photograph it due to glare tricking autofocus... so I placed some papers around the target:
http://img140.imageshack.us/img140/6623/warranty14vl.jpg
Its the warranty seal. "Warranty is Void if this seal is Broken". It appears to be broken. It has two layers - one being the clear lamination which seems to be intact, the other is the black paper which seems to be torn with edges facing into the crack.
Does this void the warranty?
Someone could have opened the PSU, breaking warranty, then carefuly taped-over some lamination?
Ultra tech support was fast to answer the call and reasonable - directing to first contact the retailer to ensure this is indeed brand new and ask for a replacement/refund.
I wonder how they will convince me that the warranty is still intact and the item is indeed new. >_>
I'm going to take this to a local Radioshack and find out. Opinions and Advice are welcome.