Originally posted by: GTaudiophile
Okay, so I faxed my sales receipt/invoice to eVGA around 11:00 AM EST today. How long does it take eVGA to confirm receipt of this fax?
Originally posted by: mrkun
Originally posted by: GTaudiophile
Okay, so I faxed my sales receipt/invoice to eVGA around 11:00 AM EST today. How long does it take eVGA to confirm receipt of this fax?
In your case, about a month or so.![]()
Originally posted by: GTaudiophile
WTF do you say that?
Originally posted by: mrkun
Anyone get their RMA approved yet (after sending your invoice/receipt)?
Originally posted by: Rumple
I was 21 in queue on friday. Got my approval and emailed them my invoice friday afternoon. Ill update when i hear something else from them. Although i may wait 10 days or so to send in my card so i can play some Oblivion first!
Originally posted by: mrkun
Anyone get their RMA approved yet (after sending your invoice/receipt)?
EVGA'S VOID WARRANTY POLICY:
----------------------------------------------
By way of example product received from customers evidencing any of the following conditions are NOT eligible for "in warranty" replacement:
-- Inadequate packaging
Some examples are:
>> Multiple products packed into a single box without separators to prevent contact with adjacent products.
>> Products packed in boxes without protective cushioning.
>> Products shipped in Styrofoam peanuts.
>> Products packed without anti-static protective bags.
-- Products where the EVGA Serial Number has been removed or defaced.
-- Physical damage to the product i.e. a broken or dented printed circuit board assembly.
-- Components added or removed from the printed circuit board.
Originally posted by: 1Dark1Sharigan1
So I just read eVGA's RMA policy and I noticed this part:
EVGA'S VOID WARRANTY POLICY:
----------------------------------------------
By way of example product received from customers evidencing any of the following conditions are NOT eligible for "in warranty" replacement:
-- Inadequate packaging
Some examples are:
>> Multiple products packed into a single box without separators to prevent contact with adjacent products.
>> Products packed in boxes without protective cushioning.
>> Products shipped in Styrofoam peanuts.
>> Products packed without anti-static protective bags.
-- Products where the EVGA Serial Number has been removed or defaced.
-- Physical damage to the product i.e. a broken or dented printed circuit board assembly.
-- Components added or removed from the printed circuit board.
It's funny because my 7800GT was shipped without cushions, anti-static bag and with styrofoam peanuts.