Tempurpedic pillows from Brookstone.
I remember someone else had mentioned that they had a $100 Tempurpedic pillow from Brookstone that didn't seem to conform as well as it used to. That was my problem with one I had bought about 1-1/2 years ago from them. I just took it in, and was "testing" the demo they had out. Replacement was no problem, no questions from them at all.
They did mention that heat does have a negative effect on the Tempurpedics......and, I had also used mine in my car, as a back pillow, quite a bit, and left it in the heat. So, I won't be doing that anymore.
Anyway, my point is that Brookstone in Grapevine, TX had no problems/questions with my exchanging, without a receipt.
YMMV
--Randy