The Geforce 460 series has incompatibility issues with many motherboards - READ THIS!

[notty22]

Money dont grow on trees.



So it is a hardware issue indeed it seems. But they are still working on solving the issue.

Seriously ? Any purchase has a implied warranty of basic functioning. You make a phone call and return the card ?

edit: That thread from Hocp involved a XFX m/b, which is 'strange' , the problem with cards not booting (I mentioned in my other post) labeled 2.1 pci-e were mostly xfx cards. They might code their bios's slightly out of 'standard' ?

 

[Skurge]

Is this an issue with the video card or an issue with the motherboard?

Granted the incompatibility may well be real, but if it is a mobo issue then you can really expect Nvidia to anticipate that or solve it.

But I can appreciate the apprehension and presumed guilt until proven innocent given Nvidia's history of choosing to do what was best for them and worst for their customers until forced to change their position as a matter of legality. (e.g. bump-gate)

It would be nice to have a better understanding of how such an incompatibility could even exist, from a fundamental hardware/driver perspective.

Yeah, I was wondering how they could be so sure its an issue with the graphics card and not the mobo.

 

[Ilias]

Seriously ? Any purchase has a implied warranty of basic functioning. You make a phone call and return the card ?

I did indeed make a phone call, returned the card, but they found no problem with it after they checked it so they returned it to me. The same card. And since the incompatibility issues still remain, the only choice is to replace the motherboard with one of a different brand and "hope" that the card will work properly. But i want better odds of success than that.

Honestly, how would you feel if you were in my shoes, or in the shoes of the many others who have this problem?

 

[Ilias]

Yeah, I was wondering how they could be so sure its an issue with the graphics card and not the mobo.

Thats because all the users who bought a Geforce 460, had perfectly stable running systems before they upgraded.

 

[Bearach]

Thats because all the users who bought a Geforce 460, had perfectly stable running systems before they upgraded.

Sorry that people are highly skeptical, it's so easy to be such when they've not had the issue themselves.

Thanks for bringing this to everyones attention though, and from an earlier post, I can see nVIDIA now have been able to replicate the issue.

Hope it gets rectified for you soon!

 

[OILFIELDTRASH]

Thats because all the users who bought a Geforce 460, had perfectly stable running systems before they upgraded.

I wonder if you damaged the system by running a 485 watt power supply and it started locking your computer up?
http://forums.anandtech.com/showthread.php?t=2143451

 

[Skurge]

http://hardforum.com/showthread.php?t=1584908&page=4 post#64 is a response from Nvidia

Thanks for that link. Guess there is a problem.

 

[happy medium]

Quote from one of the posters.........

"Funny thing is making sure your motherboard is not in that list does NOTHING, because I see the SAME motherboards in the list right below of working systems...

I don't think computer issues are anything new, that is what troubleshooting and RMA's are for"

This tells me that its not a motherboard/video card issue or the problem would duplicate itself with the same motherboard/video card 100% of the time.

 

[artvscommerce]

Quote from one of the posters.........

"Funny thing is making sure your motherboard is not in that list does NOTHING, because I see the SAME motherboards in the list right below of working systems...

I don't think computer issues are anything new, that is what troubleshooting and RMA's are for"

This tells me that its not a motherboard/video card issue or the problem would duplicate itself with the same motherboard/video card 100% of the time.

But what if it's certain BIOS revisions that cause the issue? If the issue is BIOS specific (whether it's the mobo bios or the gpu bios) then you would expect to see the same motherboard gpu combos listed under both "working" and "not working"

 

[OILFIELDTRASH]

Did no one read my post? Guy ran this same setup with a 485w power supply and he had constant shutdowns, freezes, blue screens and now all of a sudden he's having stability issues. You screwed your computer up. Sorry.

 

[Bearach]

Did no one read my post? Guy ran this same setup with a 485w power supply and he had constant shutdowns, freezes, blue screens and now all of a sudden he's having stability issues. You screwed your computer up. Sorry.

Yeah, I did. It's quite possible this is what has happened to the OPs computer.

Though it doesn't mean there isn't an issue, and according to that reply from nVIDIA to Kyle... There is a problem.

 

[happy medium]

But what if it's certain BIOS revisions that cause the issue? If the issue is BIOS specific (whether it's the mobo bios or the gpu bios) then you would expect to see the same motherboard gpu combos listed under both "working" and "not working"

Thats a lot of what ifs.

What if only 700 people have this issue and the other 2.2 million don't?
What if everything was perfectly compatable with all computer components?
Thats impossible.
I feel for these users, but they are not alone, I'm sure there are thousands of others that have compatibility problems with thousands of different computer parts.

It happends, as long as its not 20,000 people complaining in one thread, I would bet nothing will b done about it.

example:
The grey screen crashing with 5xxx series cards. My card was not working right for about 6 weeks until thousands of other people started complaining.
Finally the problem was acknowledged by AMD and they fixed it about 2 months later. If it was just me and a few hundred others the problem would have been dismissed. Why? because a few hundred out of 2 or 3 million is an acceptable amount of RMA's.

In short, it sucks, but it happends and I feel sorry for the users.

 

[Unheard]

I wonder if you damaged the system by running a 485 watt power supply and it started locking your computer up?
http://forums.anandtech.com/showthread.php?t=2143451

Explain my problem then. I'm running a 600w and had the same locking up issue.

It's a driver/card compatibility issue with certain AMD chipsets.

 

[artvscommerce]

Thats a lot of what ifs.

What if only 700 people have this issue and the other 2.2 million don't?
What if everything was perfectly compatable with all computer components?
Thats impossible.
I feel for these users, but they are not alone, I'm sure there are thousands of others that have compatibility problems with thousands of different computer parts.

It happends, as long as its not 20,000 people complaining in one thread, I would bet nothing will b done about it.

example:
The grey screen crashing with 5xxx series cards. My card was not working right for about 6 weeks until thousands of other people started complaining.
Finally the problem was acknowledged by AMD and they fixed it about 2 months later. If it was just me and a few hundred others the problem would have been dismissed. Why? because a few hundred out of 2 or 3 million is an acceptable amount of RMA's.

In short, it sucks, but it happends and I feel sorry for the users.

It is indeed a lot of what if's, but in my case the BIOS revision was the only variable that was different between the working GTX 460 and the 2 problematic cards I received. It will be interesting when I get my third card to see if i'm able to draw any further conclusions. If I get a card to work with the same BIOS revision that was on the 2 problematic cards than I am completely wrong on my assumption. But if the replacement card has the same BIOS revision as my working card than I would be even more inclined to believe that it has something to do with the problem.

 

[Ilias]

I wonder if you damaged the system by running a 485 watt power supply and it started locking your computer up?
http://forums.anandtech.com/showthread.php?t=2143451

True, i thought of that possibility. After i sent the card back however, i had my system running non-stop for a week with an old Geforce 6600 and everything was running perfectly. And for three days now my system has been running on my old ATI HD4850 512MB with no issues either.

In the long run, i think i will have to replace the motherboard to see if the 460 will work properly - but its a BIG if. I might install a new motherboard for example and get worse compatibility problems.

Did no one read my post? Guy ran this same setup with a 485w power supply and he had constant shutdowns, freezes, blue screens and now all of a sudden he's having stability issues. You screwed your computer up. Sorry.

Those problems dissapeared after i replaced that PSU with a Corsair AX850. The videocard freeze started to happen very randomly and then increased as time was passing by. If my computer was screwed up as you suggest, then i would have that same situation even with the new power supply installed.

 

[Skurge]

Thats a lot of what ifs.

What if only 700 people have this issue and the other 2.2 million don't?
What if everything was perfectly compatable with all computer components?
Thats impossible.
I feel for these users, but they are not alone, I'm sure there are thousands of others that have compatibility problems with thousands of different computer parts.

It happends, as long as its not 20,000 people complaining in one thread, I would bet nothing will b done about it.

example:
The grey screen crashing with 5xxx series cards. My card was not working right for about 6 weeks until thousands of other people started complaining.
Finally the problem was acknowledged by AMD and they fixed it about 2 months later. If it was just me and a few hundred others the problem would have been dismissed. Why? because a few hundred out of 2 or 3 million is an acceptable amount of RMA's.

In short, it sucks, but it happends and I feel sorry for the users.

I would agree with this, but the thing is the problems are very similar to each other and nVidia acknowledged the was a problem. We will just have to see what nVidia finds out.

 

[notty22]

I would agree with this, but the thing is the problems are very similar to each other and nVidia acknowledged the was a problem. We will just have to see what nVidia finds out.

OK, but we don't have to throw kindling on a fire if not needed or helpful there might only be a unique 'bug', with a particular m/b by 1 vendor with a particular vendors video card. That does not equate to incompatibilities with many motherboards.

 

[Ilias]

OK, but we don't have to throw kindling on a fire if not needed or helpful there might only be a unique 'bug', with a particular m/b by 1 vendor with a particular vendors video card. That does not equate to incompatibilities with many motherboards.

Notty, read the thread i posted on my first post. Many users with completely different setups are having issues. Its not just me for example.

Heres another one too from the Nvidia forums thats been going on from August till today http://forums.nvidia.com/index.php?showtopic=176132&st=0

I think i have provided more than enough facts that prove that his is indeed an issue. Even Nvidia represantatives accepted that there is an issue and that they are looking into it. I understand that most of you are seasoned PC builders/users with lots of experience - but dont discard this out so easily.

 

[Unheard]

Notty, read the thread i posted on my first post. Many users with completely different setups are having issues. Its not just me for example.

Heres another one too from the Nvidia forums thats been going on from August till today http://forums.nvidia.com/index.php?showtopic=176132&st=0

I think i have provided more than enough facts that prove that his is indeed an issue. Even Nvidia represantatives accepted that there is an issue and that they are looking into it.

FWIW, a friend of mine with a completely different setup had nothing but problems out of the 460 as well.

 

[Skurge]

OK, but we don't have to throw kindling on a fire if not needed or helpful there might only be a unique 'bug', with a particular m/b by 1 vendor with a particular vendors video card. That does not equate to incompatibilities with many motherboards.

Yeah, thats why I said, we should wait to see what nVidia finds out.

 

[OILFIELDTRASH]

I'm pretty sure any computer component manufacturer would take the 1 out of 10000 parts being defective. Ever wonder why every company has a Rma department? Like I said earlier nothing to see here. Move along.

 

[Skurge]

FWIW, a friend of mine with a completely different setup had nothing but problems out of the 460 as well.

The 460 you had?

 

[96Firebird]

Nothing but success with my 460...

 

[notty22]

I'm pretty sure any computer component manufacturer would take the 1 out of 10000 parts being defective. Ever wonder why every company has a Rma department? Like I said earlier nothing to see here. Move along.

Agreed. There are going to be examples of people having problems and incompatibility. And a % of cards even shipped DEAD.
Here's the latest steam survey, the gtx 460 is the 2nd most sold dx11 card made. http://store.steampowered.com/hwsurvey/videocard/
Also Best Buy sold them under the Nvidia label/own brand. At my Best Buy there are 4 brands of gtx 460 available. It was / IS a super high volume part. There are many members that have had no problems and happy experiences.

 

[Ilias]

Agreed. There are going to be examples of people having problems and incompatibility. And a % of cards even shipped DEAD.
Here's the latest steam survey, the gtx 460 is the 2nd most sold dx11 card made. http://store.steampowered.com/hwsurvey/videocard/
Also Best Buy sold them under the Nvidia label/own brand. At my Best Buy there are 4 brands of gtx 460 available. It was / IS a super high volume part. There are many members that have had no problems and happy experiences.

Then what about the many members that have had only problems and bad experiences? What about them? Because they DO exist. You are brushing this off like it is nothing.

But since you are all seasoned PC builders/users and this problem had happened to YOU, i wondered what you would do if you had little to no solution to it. "Move along"?