The truth is, if Upgrade Source had a "bad" rating, there would be more than 30 negative posts about our company on ResellerRatings.com. You'd think that if our service was truly as bad as those oddballs on R.R. say it is, the other 28,945 customers that have ordered from us in the last two years would speak up too, no? Can't wait to hear the theory on that one. I love you guys with the R.R. comments.
FYI, I've ordered from many of the companies on Reseller Ratings at one time or another. Truthfully, I've never experienced a problem with any of them, whether they're rated 2.0 or 7.0. This fact makes the "comments" on that site a sham.