stop 0x0000024 BSOD

[robisbell]

if you can get online, get "PC Wizard" and check the temps and voltages. I know the seagate tools said no problems on the drive, but the problems are sounding like that or a low power issue.

 

[QueBert]

again I have no free pic account should make one but super lazy, here is the results from PC Wizard

Voltage CPU - 1.15 v
+3.3 - 0.70 v
+5.5 - 0.94 v
+12v - 3.54 v
VBAT - 1.63 v
Chassy Fan 1601 rpm
CPU Fan 366 rpm (WTH??)
CPU TEMP 37c
CPU TEMP Core 1 - 33 c
CPU TEMP Core 2 - 34 c
MB TEMP 33c
Power/Aux TEMP 128 c (WTH?!?)
GPU TEMP 51c
HD temp WD 34c
HD temp ST 42c

what the hell is the Power/Aux temp? I suck with numbers but if 128 c is accurate that sounds beyond what it should be. my CPU fan speed has me concerned too.
system is not OC'ed at all for those who are wondering. I just pushed my memory voltage up a bit, but was having problems when it was at default even.

*EDIT* the 128c HAS to be a bad reading, I can touch anywhere on the outside of my PSU and it's cool to the touch. Annoying if this is a bad sensor somewhere I paid good money for this psu

 

[robisbell]

well, if the PC's are both in the same residence, it could be damage from a power spike/surge.

 

[QueBert]

HUMMM that is not good, I hope if that's the case it's just from bad power and not my PC physically effected. I can see either being a real possibility though.

 

[robisbell]

based on the info in your other post, the issue is the bad wiring in the palce and it's damaged the PC's, hopefully no more than just the PSU's.

 

[QueBert]

weird, I just went into the BIOS and it's showing my PSU voltage as spot on, which should I believe the BIOS or this PC Wizard program?

 

[robisbell]

I'd get a multimeter and manually test. I have a feeling you've taken a power spike/surge to both systems.

 

[QueBert]

I'm going to test both, luckily both are still under warrentee, heard good things about Corsairs and RMA so I'm not too worried. Old Republic is coming out to test things in a few days. No more questions until I know the power is 100% and am sure the PSU's are both in order I promise

 

[robisbell]

let us know what they determine when they come out to check the wiring.

 

[dclive]

You can repro this at will by trying to remove the AV (see my post from 1/29, 9:49PM), so it sounds like that's the BSOD problem.

If you can't uninstall it, you should be able to go into the registry, filter drivers section, and remove any AV-related filter drivers. See my web page (CD-DVD section) for the writeup on how to remove filter drivers, and post any questions you may have.

Once you have done that, reboot, and try to uninstall the software again.

Does any behavior change when in safe mode?

Also, does CHKDSK come back clean (no errors) on all your partitions/volumes now?

 

[QueBert]

Originally posted by: dclive
You can repro this at will by trying to remove the AV (see my post from 1/29, 9:49PM), so it sounds like that's the BSOD problem.

If you can't uninstall it, you should be able to go into the registry, filter drivers section, and remove any AV-related filter drivers. See my web page (CD-DVD section) for the writeup on how to remove filter drivers, and post any questions you may have.

Once you have done that, reboot, and try to uninstall the software again.

Does any behavior change when in safe mode?

Also, does CHKDSK come back clean (no errors) on all your partitions/volumes now?

I get the BSOD's when the AV isn't running, I ran msconfig and removed it from my start up. The BSOD I'm getting appears to be linked to ntfs.sys and nothing else. If I start Vista without the AV running I can still get it to crash 10/10 times by going to add/remove programs or running Windows Media Center and telling it to scan E: for music files. I'm convinced now this problem might be driver related, the later BSOD's with the Bad_Pool_Caller seem to be possibly linked to some driver. Are you saying the B_P_C driver is possible something from the AV that's in my memory even though I don't have it start up?

now I might be able to boot to safe mode and remove it, that I haven't tried. Awesome idea man

 

[dclive]

Service and filter driver are still present - particularly filter driver. Please uninstall the AV client and see if you can repro the issues.

 

[robisbell]

why do this when there's a major electrical issue with all the wiring in the house, like trying to tune up a car with bad electrical wiring.

 

[dclive]

Because the two issues are not related. If he can repro at will by trying to uninstall a particular bit of software, it's a software issue, not a power issue.

Put another way, please detail why you believe that is a power issue.

 

[QueBert]

because the blue screen is definitely not from the power, I can duplicate it 100% and know how to avoid it, my PC didn't crash once today. If I can work on the BSOD issue and get that fixed it'll be one less issue to deal with if any come up after the power is fixed

dclive - I will try to boot into safe mode and remove it, if that doesn't work hell I can kill Vista and reinstall it, if that's what I gotta do I'll probably wait until the electrical problems are fixed, robisbell does have a point hehe.

 

[dclive]

Originally posted by: QueBert
because the blue screen is definitely not from the power, I can duplicate it 100% and know how to avoid it, my PC didn't crash once today. If I can work on the BSOD issue and get that fixed it'll be one less issue to deal with if any come up after the power is fixed

dclive - I will try to boot into safe mode and remove it, if that doesn't work hell I can kill Vista and reinstall it, if that's what I gotta do I'll probably wait until the electrical problems are fixed, robisbell does have a point hehe.

Don't kill anything - just remove the filter driver, as I keep saying. Third time's the charm, perhaps?

What electrical problems do you have? Looking above nothing pops out at me.

 

[robisbell]

unless you have a power source other than the house electrical that's 100% rock steady, then you can not dismiss the power being the main culprit. when you have a light tripping circuit breakers and who knows what else is going on electrically, you are inviting trouble to keep pushing your luck fiddling with a electrical device that may have been damaged by the electrical problems in the house, to dismiss the wiring problems is to invite trouble.

 

[dclive]

Originally posted by: robisbell
unless you have a power source other than the house electrical that's 100% rock steady, then you can not dismiss the power being the main culprit. when you have a light tripping circuit breakers and who knows what else is going on electrically, you are inviting trouble to keep pushing your luck fiddling with a electrical device that may have been damaged by the electrical problems in the house, to dismiss the wiring problems is to invite trouble.

When you can repro an issue 100% of the time by doing a particular set of steps in Windows, as he's illustrated, it's a software issue.

Please detail the power issue you believe he has, and tell us why you believe it is a power issue.

 

[QueBert]

Originally posted by: dclive

Originally posted by: robisbell
unless you have a power source other than the house electrical that's 100% rock steady, then you can not dismiss the power being the main culprit. when you have a light tripping circuit breakers and who knows what else is going on electrically, you are inviting trouble to keep pushing your luck fiddling with a electrical device that may have been damaged by the electrical problems in the house, to dismiss the wiring problems is to invite trouble.

When you can repro an issue 100% of the time by doing a particular set of steps in Windows, as he's illustrated, it's a software issue.

Please detail the power issue you believe he has, and tell us why you believe it is a power issue.

there's another thread I posted about my GF's PC (locking up) she gets no BSOD's no dumps, it locks up only when she playing a game. I ran every test I could think on it to test mem/cpu/video. I explained she told me she's having power issues in the condo (my pc is there now) where if she uses her Microwave or something while on her PC it trips the circuit break and has to be reset. There is definitely a power issue in this place. I think his logic is pretty good. But, as you said when you can make something happen 100% of the time in certain spots it's typically software. Could be hardware - a HD comes to mind.

also he had me run PCWizard to report voltages I got this

+3.3 - 0.70 v
+5.5 - 0.94 v
+12v - 3.54 v
POWER/AUX 128 c

probably way off but concerning none the less, he thinks that's due to fault power, while I dispute the numbers there's no explanation why they're so far off. I know a PC won't boot with 3.54v on the 12v, and 128c would probably melt the PSU's inside no?

All I know is it's frustrating, gonna remove the AV completly tomorrow, if that doesn't do it. I will wipe Vista and install it clean, trying to duplicate the same BSOD's in the same fashion, adding drivers one by one until I figure out what's causing it.

As I mentioned in the first post my previous XP install (same box) I had gotten some "NTFS file system is unreadable" errors where I had to run chkdsk to fix. 2 partitions did this, I ended up with a lot of dead files. So that part has me puzzled while I'm still getting errors ,even if somewhat different (still tie into NTFS) on a clean, different OS.

so confusing

 

[dclive]

Let's start with removing the AV (and if you can't uninstall it, remove the filter driver - see my web page - then reboot, then uninstall it - bet it works that time). Let's not do any drastic reinstalls quite yet. It was only at 1/29 at 9:something PM that the first direction (remove AV) was found.

 

[QueBert]

Originally posted by: dclive
Let's start with removing the AV (and if you can't uninstall it, remove the filter driver - see my web page - then reboot, then uninstall it - bet it works that time). Let's not do any drastic reinstalls quite yet. It was only at 1/29 at 9:something PM that the first direction (remove AV) was found.

Maybe it's just early and I'm still slow but I'm lost in regedit trying to remove the filter drivers, I followed your guide and am seeing 1 thing about upperfilters (partmgr) and nothing on lowerfilters where you said to look. WTH am I doing wrong here? I know your guide is about cd/dvd problems but it is what you told me to read.

I know you said not to do anything haste just yet, but the Vista install is 3 days old with nothing added, as much as I like figuring out issues and fixing them, I could wipe and reinstall faster at this point.

 

[dclive]

OK.

 

[QueBert]

Originally posted by: dclive
OK.

LOL I just got tired of trying to fix things, so I ran the thing to remove the Vista bootload and restore the XP one so I could reinstall it. I rebooted with My Vista disc in and it's telling me I have 400 gigs free on my partition, which is uhh the entire partition DOOOH! Having issues with a friends partition too. My luck with computers SUCKS lately.

if I had listened to you and not tried to do a reinstall I bet my partition would still be intact, now I gotta figure out a damn way to fix it and recover my files

*siiiiigh* you wouldn't happen to have a tutorial for restoring MBR's would you? I'm pretty sure the backup one should be infact I just can't boot into windows to get to my utils and my UBCD isn't providing any useful utils for this

*SIGH*

 

[dclive]

fixmbr? fixboot? Booting into Vista's recovery tools and doing an automated recovery?

 

[QueBert]

I was thinking fixmbr but I'm sort of worried, I put the HD in another box and XP is saying the partition is unreadable, or maybe corrupt is the word it used. Any ways I booted to UBCD and their NTFS DOS reader is showing it fine, with how my luck is going lately I think a fixmbr might be death for me. Trying to figure a way to clone/copy the partition first (since I can see it with UBCD, but no utils on it that support external USB HD's) that way if if something screws up I'm still safe with the files backed up. Maybe I'm worrying too much but I have a ton of files on there no backed up.

Weird I just bought an external HD the other day for the very reason of backing up my HD, and I hadn't gotten around to it was waiting for Saturday.

I've done recovery in the past so I'm 99% sure I'll fix it, even if it takes me 20 extra steps.