stop 0x0000024 BSOD

[QueBert]

dclive - question! (again lol) As I said I removed the Vista bootloader and deleted the windows directory off my vista drive, I decided to push my luck and try the vista recovery (never used it) nothing like the XP console, any ways it somehow found my Vista, showed the right partition and everything. I decided to click the recovery button. it goes a few seconds and BOOM

BSOD with the stop 24! Vista must have found the Vista load it thought was there from a few hidden files in my root directory? I am unsure if I got the BSOD because it's not there to recover and that tripped Vista up, or there's a legit problem. I am worried that I got the same stop code.

there's no way to do a fixmbr outside of an XP disc? I didn't see anything in Vista for a recovery console, and the CMD option just seemed to drop me to a cmd prompt same as if I was in XP or Vista and ran it

 

[dclive]

Start here: http://support.microsoft.com/kb/927392

 

[QueBert]

thanks, but should I be concerned I got the same BSOD and I wasn't even in Vista?

 

[dclive]

Sorry; missed that. Yep, disk issue. If it won't chkdsk and come up clean, reformat the disk and start over.

 

[QueBert]

chkdsk is finding no issues, but they seem to come up very often. Also it does the 3 stage scan, I was never sure if this is a bad sign or not, but I'm use to it doing a regular scan not 3.

the fixmbr didn't work, going to use my data recovery software tomorrow to try and get the data off to my external, then it that one scans good I'll put it in my box and RMA the one giving me issues, assuming it has them.

 

[QueBert]

*UPDATE*

power issues have been resolved, electrician came out...

I copied everything off the Vista partition, killed the partition and remade it, copied files back, reinstalled Vista. got BSOD again with 0x0000019 this time, same spot I was trying to add media to Media Center. That is a different partition (forgot I had one just for music) copied everything off it, going to remake it and see what happens. If that doesn't work, I'll clone the drive to my external and pop that in my box to see if I get the same BSOD. If I do I guess I'll have to look at other things.

still frustrating the heck out of me though lol

 

[dclive]

Originally posted by: QueBert
got BSOD again with 0x0000019 this time, same spot I was trying to add media to

STOP 19 is a bad pool caller; a solution path is to enable verifier on the drivers in question (all non-MS drivers, basically), reboot, and then analyze subsequent dumps, which should then point to the offending driver.

This is available in the MS debugger documentation - press F1 in the application and search for that stop code to see the full writeup.

 

[QueBert]

nothing outside of Vista was installed, I did the install and first thing I did was try to add the music to my media center and it crashed.

 

[dclive]

And the analysis of the dump (!analyze -v) showed what? (Please turn on verifier, please force another BSOD, then please analyze the dumpfile.)

Re: Only Vista -> no third party drivers? No driver CDs used? You literally put the Vista CD in, installed Vista, and you can repro this crash? If that is the case, you have a hardware problem. That's not normal for a STOP 19.

 

[robisbell]

okay, what was the problem, did the electrician say? I'd retest the hardware if the wiring is 100% clean now.

 

[QueBert]

I don't know I wasn't here when he came, but whatever he did fixed it, we can use the microwave while using her computer I ran

memtest - (overnight)
prime95 for 8 hours yesterday - fine
Seagate drive test - fine
video stress test (1 hour) - fine

just finished copying the files and remaking the partition going to boot back into Vista and see if it's good now.

*UPDATE!*

killed & re made the music partition, copied files back to it, booted to Vista and added the media in Media Center with NO BSOD!!! Also I was able to open add/remove programs without it crashing either. Nothing installed for it to remove, but before it would BSOD just trying to open the list.

I am feeling like it's fixed woooooooo! Obviously 5 minutes of use doesn't make it 100% but I could do 2 things now that BSOD'ed every single time before. I am happy

thanks dclive and robisbell for the ideas and help. I'm off to install all my drivers and some of my software and see if it still runs

 

[robisbell]

good chance the whole thing was from the wiring problem, I'd like to know just so I can help others if this issue arises again.
her pc should be able to work properly now too.

 

[dclive]

Originally posted by: robisbell
good chance the whole thing was from the wiring problem, I'd like to know just so I can help others if this issue arises again.
her pc should be able to work properly now too.

The problem happened after the wiring tech was there.
He reformatted the problematic data (not OS) partition.
The problem went away.

From there, that suggests a (NTFS-related) disk issue to me....

 

[QueBert]

Originally posted by: robisbell
good chance the whole thing was from the wiring problem, I'd like to know just so I can help others if this issue arises again.
her pc should be able to work properly now too.

I don't think the wiring caused it at all, I think it didn't help, but even now PCWizard is showing my 12v @ like 3.5 yet I can play COD4 for hours with no problems. 3.4v wouldn't even let me boot. I'm ignoring the readings and happy the PC is functioning properly.

hers is a bit more complex, it didn't crash last night, but crashed the night before 3 times in less than an hour. She brought up yesterday how she noticed the external HD accessing around when the game would crash. I asked if she was sure, she said yes. I dunno if she really is. I unhooked it and no crash last night, so she might be on to something. Gonna let her play a few more nights before I single out the external drive. And yes, it crashed since the wiring was re-done, so that wasn't her problem either, not her main one any ways


for now it looks like things are smooth. Vista 64 is actually pretty decent still getting use to the changes. But grateful for no crashes

 

[QueBert]

I take the working right part back, 2 minutes after I posted that message Vista started popping up message boxes by my tray telling me [such & such] is corrupt and unreadable, run chkdsk, I can't do it without elevated access without rebooting, I reboot but before it even gets to where Vista is starting I got winload.exe is bad, and it shoots me back to my OS choice menu. Booted XP and it ran chkdsk and found a buttload of problems, deleted some file indexs and other things, I was so frustrated I just went away and came back when XP was loaded.

guess I'll try another IDE cable, if that doesn't do it I will put the external HD in my BOX.

ARRRGH!

 

[dclive]

Good though that you've found the problem.... much better than not knowing.

 

[QueBert]

I haven't found the problem, I mean I know there is a problem but I'm still just guessing what it is. If a new IDE cable and/or a different HD and I still have the same problems I'm back to square one.

 

[dclive]

Have you looked in your Event log for disk related errors?

 

[QueBert]

no I haven't, I can't boot to Vista it's giving me problem. So I'm back in XP, last reboot it ran chkdsk (tried to boot Vista) said it found errors in the MBR for D: (where XP is) but it didn't have enough space to fix it, had 5 gigs free. I put a new IDE cable in, XP seems to work better than Vista. At this point I'm pretty much over Vista as long as I can keep my XP up I'm good. Out of patients to try and troubleshoot Vista. chkdsk is finding all kind of orphan files and deleting indexes and nonsense.

 

[robisbell]

you forget, the damage was done before the electrician came out to fix the wiring, just because that's fixed, does not mean the hardware in the PC's are back to immaculate condition magically, you had issues where the wiring or something about it was not up to handling the draw of 2 pc's and some other appliances and caused power failures, and who knows what else. I think there's still physical issues to be dealt with the hardware for the electrical problems, just a heads up.

good luck.

 

[dclive]

Originally posted by: QueBert
no I haven't, I can't boot to Vista it's giving me problem. So I'm back in XP, last reboot it ran chkdsk (tried to boot Vista) said it found errors in the MBR for D: (where XP is) but it didn't have enough space to fix it, had 5 gigs free. I put a new IDE cable in, XP seems to work better than Vista. At this point I'm pretty much over Vista as long as I can keep my XP up I'm good. Out of patients to try and troubleshoot Vista. chkdsk is finding all kind of orphan files and deleting indexes and nonsense.

And so are there now disk errors in the event log in XP?

 

[QueBert]

Originally posted by: robisbell
you forget, the damage was done before the electrician came out to fix the wiring, just because that's fixed, does not mean the hardware in the PC's are back to immaculate condition magically, you had issues where the wiring or something about it was not up to handling the draw of 2 pc's and some other appliances and caused power failures, and who knows what else. I think there's still physical issues to be dealt with the hardware for the electrical problems, just a heads up.

good luck.

the problem with that is, everything is testing fine, logically I know there's something wrong inside my pc but I cannot get any program to find it, it's random stuff now, I have tested everything with every program I can imagine, at this point all I could do is guess and RMA parts 1 at a time until I find out what's causing it. I'm not entirely sure the power issues in the house were serious enough to cause the problems, I didn't experience any of them first hand.

my mind tells me HD, but something tells me that's not right, a bad MB? maybe, but Vista installs without a hitch. it's frustrating.

 

[QueBert]

Originally posted by: dclive

Originally posted by: QueBert
no I haven't, I can't boot to Vista it's giving me problem. So I'm back in XP, last reboot it ran chkdsk (tried to boot Vista) said it found errors in the MBR for D: (where XP is) but it didn't have enough space to fix it, had 5 gigs free. I put a new IDE cable in, XP seems to work better than Vista. At this point I'm pretty much over Vista as long as I can keep my XP up I'm good. Out of patients to try and troubleshoot Vista. chkdsk is finding all kind of orphan files and deleting indexes and nonsense.

And so are there now disk errors in the event log in XP?

not sure if I click on my administrator tools it just sits here and doesn't open anything or give me an error. In Vista after a few minutes I'd be getting "corrupt, unable to read drive" errors but in XP I haven't seen any of those (yet) of course over the last 2 weeks I've had issues in XP where it was saying my file system was unreadable and such. I need to swap the HD out I guess I'll do that last step, if problems persist with a whole different HD I have to start looking at my MB being bad, 2 OS's, 1 clean installed can't both be messing up due to software.

 

[dclive]

Agreed; the drive is the logical next step.

 

[QueBert]

I agree - off to run True Image now, if it's a HD problem cloning it won't bring the error, no way I have 2 bad HD's. UGH