Originally posted by: OBW96
People have bad days, yes. But its their job. If they don't like it or can't do it, then they need fired. I too will add or take away money. Smallest tip i've left, was a note that said "TIP: Be a better waitress" The most i've ever left was about 60%. And that was a full meal for two...not just a soda or something.
Here is my take on it...
I could get the worst service ever... wrong food, wait ages, comes out wrong... but if the server has a good attitude and seems like she really cares, i will tip generously. If i get good service from someone with a sh!t attitude, i will tip the minimum. If i get great service with a great attitude, i tip really really well.
to me it is about servers attitude. everyone has a bad day, where everything goes wrong. and i can forgive that.... depending on the attitude.
here is a good example... (and she will kill me for saying this).. but VeggieFrog tried waitressing in a diner in town. She sucked at it. She did not get good training and they just stuck her in a section where they needed her and kinda left her to fend for herself. The other waitresses were bitter old women and would not help her at all. she was lost and made many mistakes...
like forgetting coffee, or mistiming the toast, or not knowing what came with what as a side... etc.... but she is so polite and really felt bad about her screw ups that ppl would give her huge tips. one guy was there for breakfast with his son one day... she never brought the juice, had to go back for the toast and completely forgot the guys coffee refill. She was SWAMPED with six tables on her second day. She was so apologetic, and REALLY felt bad.... she could not apologize enough to the guy. He ended up leaving her the almost 100% of the check. She did not want to take it, cause she did not feel she earned it, but he insisted. then the guy praised her to the manager.
In that situation i would have done the same. but if i got that kind of service and the server did not care.. i would walk out without leaving a penny.
(VeggieFrog will be pissed off if she sees I related that story about her

)