I just had a guy bitch at me because I verified that he didn't block anonymous calls. I'm trying to track down some information for him, & don't know how long it will take. So I got a callback number, & asked if he accepted blocked calls. In the past our outbound calls have shown up as anonymous, but they may have started to show Qwest Communications. Either way, I need to check to make sure I'm able to get through to him.
Customer: Why are your calls blocked?
Me: That's just the way they come off our outbound trunks.
Customer: But that could be changed if you wanted to.
Me: I can't change that.
Customer: I know you can't, but your superiors can. Pass that on to them, that customers don't like it.
Me: Ok. (whatever)
Why do people have to be such pricks? I'm doing by best to help him, & he's bitching because my calls don't show up on caller ID?
My God.
Viper GTS
Customer: Why are your calls blocked?
Me: That's just the way they come off our outbound trunks.
Customer: But that could be changed if you wanted to.
Me: I can't change that.
Customer: I know you can't, but your superiors can. Pass that on to them, that customers don't like it.
Me: Ok. (whatever)
Why do people have to be such pricks? I'm doing by best to help him, & he's bitching because my calls don't show up on caller ID?
My God.
Viper GTS