[Solved] GA-Z77X-UD5H freezing and lockups

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Kenmitch

Diamond Member
Oct 10, 1999
8,505
2,250
136
How did it get resolved?

The BIOS looks to be buggy still with this MB.

Enabling the onboard graphics looks to solve alot of issues with this MB. Why it's needed is the real question. Doesn't make sense but if it works it works I guess.
 

hpmoon

Junior Member
Apr 26, 2010
7
0
0
www.hpaulmoon.com
I'd argue for starting with less than the numerous listed possibilities, based on my limited experience here: the remedy was totally, instantly, exclusively -- without any other change -- setting the Base Clock to 100.1, creating a current stability that now is going on two days of up-time.
 

hpmoon

Junior Member
Apr 26, 2010
7
0
0
www.hpaulmoon.com
with the changes i have posted. Now with 48 hours of use. I get about 3 shutdowns a day.
I'd propose that you might get no shutdowns anymore if you go with the most-reported solution, just setting the Base Clock (what everyone weirdly is calling the BLCK) to 100.1 and ditching those other tweaks you mentioned.
 

songokussm

Senior member
Jun 25, 2005
258
0
0
I'd propose that you might get no shutdowns anymore if you go with the most-reported solution, just setting the Base Clock (what everyone weirdly is calling the BLCK) to 100.1 and ditching those other tweaks you mentioned.

Lock ups are less frequent, but the shutdowns still occur with 100.1

On the good side of things, it seems gigabyte may have found a solution. Currently i have been running bios beta F8a with defaults for about 4 hours, and I have had no issues.

too soon to tell, but I still have hope.

edit: 6 hours later. not a single hiccup.
 
Last edited:
Oct 19, 2000
17,860
4
81
OK guys, got my system up and running. Here are my current specs as of this posting:

- Gigabyte GA-Z77X-UD5H rev 1.0
- BIOS version F4 (came with board)
- Intel 3570k, using stock HSF
- 8GB of ADATA AX3U1600GC4G9-2G 2x4GB RAM (this was listed as compatible RAM on Gigabyte's site, the reason I chose it)
- Crucial m4 CT128M4SSD2 128GB SSD
- eVGA GeForce GTX275
- Windows 7 Home Premium SP1, all updates applied.

So far, so good. I have nothing else plugged into this motherboard except one set of front panel USB2 ports. External attachments are a Logitech G110 keyboard and G500 mouse attached to two of the USB3 ports on the back and ethernet plugged into the Intel NIC. I have not touched the BIOS at this point, just looked around. I have two monitors plugged into the GTX275, nothing plugged into the IGP ports. All drivers were downloaded from Gigabyte's website and everything installed properly. I have not installed any of the Gigabyte software yet.

Absolutely zero issues so far.

EDIT: I just tried updating the BIOS but cannot get the Q-Flash program to pull up the files on my flash drive even though it recognizes the drive. I installed @BIOS and was able to update to F5 successfully and without any issues, but it won't let me manually select the F6 file (gives an error) nor does the automatic download recognize a F6 version (just F5).

Also, I haven't touched overclocking yet, mainly because I'm not sure about temps right now. If I boot into BIOS, it's hovering around 38-40C. I installed the EasyTune5 program from Gigabyte, which shows temps, but in here it's showing me currently at 20C just sitting on the desktop typing this post. I know I'm clocked lower at the moment automatically, I'm guessing this doesn't happen in BIOS, hence the higher CPU temp there?

EDIT2: Decided to do the auto-tune in EasyTune5, it put me at 4.34GHz. It was testing all the way up to 4.66GHz but locked up, rebooted itself and configured it back down. I downloaded the CPUID hardware monitor to view temps and CPU-Z to view the speed. With it automatically clocked down to 1.65GHz, temps are hovering around 36-37C on average. I wanted to put some graphical load on it since that's my kind of stress testing, so I downloaded 3DMark11, but found out it requires DirectX 11 hardware, which I don't have. Didn't bother with 3DMark06, didn't feel like downloading 500+MB.

Still not a single shutdown or restart to be found (outside of the aforementioned auto-tune, which is to be expected). Every time my computer reboots after an update or program/driver install (which has been quite a few), I count off the seconds in my head. So far, on a normal boot (i.e. not during BIOS adjustment or Windows updates), it seems to post from the monitor picking up a signal to the Windows loading text in about 8-10 seconds. From the moment I see the Windows loading text to sitting at the desktop, it's averaging around 8-9 seconds, with the fastest load clocking in around 6 seconds one time. This is all counting in my head, but I'm doing the "one thousand one, one thousand two...", which I find to be pretty accurate.

EDIT3: I have my computer set to sleep after 1 hour so it wasn't on all night. Got up this morning and woke computer, it came right up, no issues to be found so far. I plan on stressing it a bit tonight if I have the time, will try to hook up my other hard drives and run a couple of games to see what kind of temps I'll get.
 
Last edited:

songokussm

Senior member
Jun 25, 2005
258
0
0
OK guys, got my system up and running. Here are my current specs as of this posting:

- Gigabyte GA-Z77X-UD5H rev 1.0
- BIOS version F4 (came with board)
- Intel 3570k, using stock HSF
- 8GB of ADATA AX3U1600GC4G9-2G 2x4GB RAM (this was listed as compatible RAM on Gigabyte's site, the reason I chose it)
- Crucial m4 CT128M4SSD2 128GB SSD
- eVGA GeForce GTX275
- Windows 7 Home Premium SP1, all updates applied.

So far, so good. I have nothing else plugged into this motherboard except one set of front panel USB2 ports. External attachments are a Logitech G110 keyboard and G500 mouse attached to two of the USB3 ports on the back and ethernet plugged into the Intel NIC. I have not touched the BIOS at this point, just looked around. I have two monitors plugged into the GTX275, nothing plugged into the IGP ports. All drivers were downloaded from Gigabyte's website and everything installed properly. I have not installed any of the Gigabyte software yet.

Absolutely zero issues so far.

EDIT: I just tried updating the BIOS but cannot get the Q-Flash program to pull up the files on my flash drive even though it recognizes the drive. I installed @BIOS and was able to update to F5 successfully and without any issues, but it won't let me manually select the F6 file (gives an error) nor does the automatic download recognize a F6 version (just F5).

Also, I haven't touched overclocking yet, mainly because I'm not sure about temps right now. If I boot into BIOS, it's hovering around 38-40C. I installed the EasyTune5 program from Gigabyte, which shows temps, but in here it's showing me currently at 20C just sitting on the desktop typing this post. I know I'm clocked lower at the moment automatically, I'm guessing this doesn't happen in BIOS, hence the higher CPU temp there?

EDIT2: Decided to do the auto-tune in EasyTune5, it put me at 4.34GHz. It was testing all the way up to 4.66GHz but locked up, rebooted itself and configured it back down. I downloaded the CPUID hardware monitor to view temps and CPU-Z to view the speed. With it automatically clocked down to 1.65GHz, temps are hovering around 36-37C on average. I wanted to put some graphical load on it since that's my kind of stress testing, so I downloaded 3DMark11, but found out it requires DirectX 11 hardware, which I don't have. Didn't bother with 3DMark06, didn't feel like downloading 500+MB.

Still not a single shutdown or restart to be found (outside of the aforementioned auto-tune, which is to be expected). Every time my computer reboots after an update or program/driver install (which has been quite a few), I count off the seconds in my head. So far, on a normal boot (i.e. not during BIOS adjustment or Windows updates), it seems to post from the monitor picking up a signal to the Windows loading text in about 8-10 seconds. From the moment I see the Windows loading text to sitting at the desktop, it's averaging around 8-9 seconds, with the fastest load clocking in around 6 seconds one time. This is all counting in my head, but I'm doing the "one thousand one, one thousand two...", which I find to be pretty accurate.

EDIT3: I have my computer set to sleep after 1 hour so it wasn't on all night. Got up this morning and woke computer, it came right up, no issues to be found so far. I plan on stressing it a bit tonight if I have the time, will try to hook up my other hard drives and run a couple of games to see what kind of temps I'll get.

I had to do the bios updates manually.

So we are now at 24 hours of using bios F8a, on defaults, with no issues.
looks like we have a solution.
 

hpmoon

Junior Member
Apr 26, 2010
7
0
0
www.hpaulmoon.com
I had to do the bios updates manually.

So we are now at 24 hours of using bios F8a, on defaults, with no issues.
looks like we have a solution.
Please don't announce a solution if you're not sure it applies broadly. If you search this thread, and others offsite, you'll see numerous reports where BIOS firmware F8a still showed the symptoms, and often it was the Base Clock going to 100.1 that still solved the problem. Anyway, we need an actual, committed, and explicable solution from Gigabyte, so the pressure is still on.
 
Oct 19, 2000
17,860
4
81
I'm on evening #2 with this build and still no issues. I did some cable cleanup and plugged in my two platter hard drives as well as an external hard drive. Been copying data back and forth, putting things in place, also installing some of my programs. No issues.

I finally figured out why I could update my BIOS from the flash drive, it's because I have one of those Sandisk drives with the U3 partition on it. The drive has two partitions on it and it was messing with the Q-Flash. I had to download a tool from Sandisk that would remove the U3 partition (haven't used diskpart in a while and didn't feel like fooling with it). Once I did that and got the drive to just one partition, Q-Flash finally worked and brought up the files on the disk. The F6 BIOS I was using still wouldn't work, though, something about the size. It was the same type of error that @BIOS was giving, something wrong with that file on Gigabyte's website.
 

Blades

Senior member
Oct 9, 1999
856
0
0
Try F8a.. as I said, not exactly beta.. F4 and F6 are more like beta.. F8a would be like.. RC0..
 

songokussm

Senior member
Jun 25, 2005
258
0
0
I'm on evening #2 with this build and still no issues. I did some cable cleanup and plugged in my two platter hard drives as well as an external hard drive. Been copying data back and forth, putting things in place, also installing some of my programs. No issues.

I finally figured out why I could update my BIOS from the flash drive, it's because I have one of those Sandisk drives with the U3 partition on it. The drive has two partitions on it and it was messing with the Q-Flash. I had to download a tool from Sandisk that would remove the U3 partition (haven't used diskpart in a while and didn't feel like fooling with it). Once I did that and got the drive to just one partition, Q-Flash finally worked and brought up the files on the disk. The F6 BIOS I was using still wouldn't work, though, something about the size. It was the same type of error that @BIOS was giving, something wrong with that file on Gigabyte's website.

I also had to manually flash everything. @bios would just error out. You can even update in bios. :)

Try F8a.. as I said, not exactly beta.. F4 and F6 are more like beta.. F8a would be like.. RC0..

Going on 2 days of no issues. not even a restart.
 

davel

Member
Mar 21, 2012
133
0
0
For those who are still having issues maybe try going in power options in Win 7 and change it to high performance plan and under advanced settings make sure Hard Disk and Sleep is set to never. I did that right after I installed Win 7 Pro

In my Bios I have everything set to auto, except I disabled the GSata controller. I have not messed with any other setting. CPU-Z shows my Base clock is 100.9 if that helps.
 

hpmoon

Junior Member
Apr 26, 2010
7
0
0
www.hpaulmoon.com
BIOS F7 was officially released today for the UD5H.
I installed it and found the freezes/BSODs recurring without, as before, setting the Base Clock manually to 100.1. I had thought Gigabyte released F7 to address this obviously widespread problem, but apparently they are not being responsive. This is a really bad episode for their reputation, though they are so gigantic of a corporation that I doubt they care. (They are not the types, for example, who follow up Web reviews with manufacturer messages that reassure or offer RMAs.)
 

bergami

Member
Apr 15, 2012
110
0
76
Is it really solved?

I brough this MOBO before those many bad feedbacks, so when it gets my home I think I may have the same trouble.

I'd like to know if is this really how I may fix it, if it will have a problem.
 

hpmoon

Junior Member
Apr 26, 2010
7
0
0
www.hpaulmoon.com
Is it really solved?

I brough this MOBO before those many bad feedbacks, so when it gets my home I think I may have the same trouble.

I'd like to know if is this really how I may fix it, if it will have a problem.
I don't think it's official at all; just that the original poster, songokussm, has the ability to revise the thread title. It's a totally disagreeable decision here, though, even evidenced by songokussm's posts which throw down multiple guesses at what the solutions might be.

So yes, despite the change to the thread title, this is definitely not "solved." And Gigabyte need no favors.
 

bergami

Member
Apr 15, 2012
110
0
76
n0x1ous

I have almost the same system as you have,

But I have the
3570k
Antec H2O 620
16GB Veagence 1600
EAH6870

And wondering if this MOBO will workfine or not...