Anyone here of Software etc? think they might be called software botique or some crap like that and babages.. Anyways listen to this BS. I'm really not satisfied with my creative labs geforce2 gts for the price I paid for it, ($300). Its been less then a week and on there receipt it states returns will be excepted within 7days of purchase. The box and everything with it is in perfect condition! When I bought the card they mumbled something about I could exchange it for another card but no cashback or some crap, and if i wanted cash back I would have to go through creative? WTF! I was like is that possible, they said yes! Anyways here I am trying to take it back 5 days later they said they wouldnt return my money but they would exchange it for another video card of the same type,, I told them its NOT DEFECTIVE its just not compatible. They then said we wont give you your money back you have to call creative labs and ask for a refund and send them the receipt! I was like well ok i went home called a few differnt creative labs numbers, they all said the same thing. The return must be done through the reseller/vendor!! So I call them back up and one of the assitant manager gets bitchy with me, tells me that he doesnt give a crap, then offers me anything in the store up to the same price! He said it was a new policy they where starting because they where getting to many video card returns! thats BS!
Anyone have any suggestions on how to go about this? I'm getting ready to contact my local BBB and put in a complaint!
Anyone have any suggestions on how to go about this? I'm getting ready to contact my local BBB and put in a complaint!