i originally had a $30 dollar plan with cingular during december 2000 that was suppossed to last a year. that plan was fine for me. when my contract ended, i realized i didnt use many minutes so i asked to go to the $20 plan. one month later, my bill was $35 for going over coz for some reason, i used my phone alot more. so i asked to cancel since id rather sign up for a better plan elsewhere. they said that they would still give me the $20 plan, with extra $5 credit each month for 6 months, and for a year give me the $40 plan benefits. so for the first 6 months it was $15 for the $40 plan, and the rest of the 6 months for $20 for the $40 plan. fastforward to recently, back to regular $20 plan, but went over to $35 last month. again called cingular to cancel, but went ahead and decicded to give me $40 plan at $25. still better than competition, so im sticking with them for the next 6 months or so. all this without further contract signing cept the initial one. without a contract, all they can do is bargain to keep me a customer.
(sorry for no paragraph breaks) heh