OK, I'll be the iconoclast.
Roughly 5 months ago I bought a really nice videocamera (Canon HV30) online from them. They had the item in stock at the time (not many did as it was new and a hot product) and for a good price. Additionally, they were offering 1 year no interest/no payments with the CC Credit Card. I signed up for the card and tried to buy the thing online.
Stupid website didn't recognize my new card number, so I called the 1-800 number. Got some guy who turned out to really know what he was selling. He not only knew the specs on the cam (easily read from the manual) but how it compared to it's competition. He got me the no-interest deal, plus free shipping. YES; he did try to sell me the 4-year extended warranty at the bargain price of $400. But he asked once, I told him that the camera wouldn't even be worth $400 in a year. He laughed and just said "OK man...I won't push it."
I've since paid off the cam and enjoy it very much. HD video is a beautiful thing. :heart:
I know all the bullshit retailers like CC and BestBuy are normally crap. And normally the mindless, untrained zombie teenagers that work in their stores don't know a blank CD from a DDR2 FBDIMM. But I received GOOD CUSTOMER SERVICE for a change.
And that sold me. Well, that and the no interest 1-year loan of $1K.
So, I :heart: CC and real customer service. I hate WorstBuy and their mindless drone, extended warranty selling concubines that don't know a damn thing about what they're selling.
I hope CC makes it.
