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Signs a 40GB 75GXP is Failing?

My cousin's 40GB 60GXP may be failing. According to him, it's making clicking noises and gets the following error message after the POST sequence (Win98):

"Pri Master Disk HDD S.M.A.R.T. capability disable"

Is this a dead drive? Can he salvage anything?
 
I'd say it's on its way out. If he can still boot into it, tell him to backup all of his data. If it is less than 3 years old, return it to IBM and they should replace it for free.
 
Bye Bye Hard drive. Any time you get a S.M.A.R.T warning, its going to die in the near future.

Yea, IBM will replace it....with another drive that probably is going to die. Weird how that happens, huh?
 


<< They never made a 40gb 75GXP model - only 30 and 45gb (IIRC)

You either have a 60GXP or you mean 45gb.
>>



Thanks. I corrected the original post.
 


<< How does one RMA a IBM drive? Just call them up? >>



Theres a FAQ on this in the FAQ post stickied to the top of the forums.
 


<< You may get lucky; they replaced my 75GXP with a 120GXP. Maybe it will be better. >>



heh, I sense some wishful thinking 🙂
 


<<

<< You may get lucky; they replaced my 75GXP with a 120GXP. Maybe it will be better. >>



heh, I sense some wishful thinking 🙂
>>



DOH!

u guys are lucky if that happneds....


i rmad my 30gig 75gxp and i got a 75gxp
boooo
 
Bah, my 30gb 75GXP finally croaked on me. It first developed bad sectors a year ago but since I was reluctant to RMA it and risk getting a refurb back, I just low level formatted it and it was working fine until yesterday. Last nite it started making horrible grinding/clicking noises from out of nowhere (which it didn't do the first time it developed bad sectors) and my system crashed. When I attempted to reboot, my mobo was not be able to detect the hard drive. Man I hope they send me a 60GXP or something non-75GXP...
 


<< I not only got another 75GXP...I got a refurb 75GXP 🙁 >>



I RMAed my 75GXP at the end of March and I also got back a refurb 75GXP 🙁.
 


<<

<< I not only got another 75GXP...I got a refurb 75GXP 🙁 >>



I RMAed my 75GXP at the end of March and I also got back a refurb 75GXP 🙁.
>>



Luckily I overnighted a WD1000B from outpost.com (this was in december). The 75GXP is now sitting on my dresser, unused. That is probably where it will stay
 


<< I returned my 60GB 60GXP and was given the option to get a Baracuda IV instead. And so I did.... >>



You obviously didn't return it to IBM then 🙂
 
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