Sending a motherboard back for RMA.

[jsbush]

I have an Abit KT7 motherboard, the floppy doesn't work so I want to send it back for RMA, would it cost me anything?

 

[jsbush]

anyone?

 

[Jingle]

Depending on the vendor's policies, you may have to pay for all shipping. Further, some of them will charge you to test the returned part and a restocking charge if it is found to be OK.

Be sure you haven't done something in the BIOS setup that turns off the floppy port. I have found that it's easy to do and not entirely obvious. Recently, I lost the floppy drive using the "Load Fail-Safe Defaults" setting. When I switched back to "Load Optimized Defaults", the floppy was operational ... go figure!

Jingles

 

[jsbush]

I bought the motherboard from someone on this board. I have tried lots of different things with still no luck, and latley the fan on the chipset has been making a loud weird noise when I first turn the computer on.

So Abit doesn't pay for the shipping on there products that are bad. Well they are a bunch of sob's.

Anyways how much would shipping cost?

 

[Rifter]

Abit will charge you 25$

 

[PCComp]

Yes, Abit will charge you. Try and return it to your vendor because Abit take 4 - 8 weeks to repair it and send it back. I say "Excellent Customer Service!!!"

 

[jsbush]

4-8 weeks, my system will be out dated by then! They have never answered my emails either. Don't you just love Abit?

 

[billyjak]

I'm waiting for a new bios chip from them, this sucks that their support is soo crappy.
I went with them for the last time.
MSI will get my next business.