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Sending a motherboard back for RMA.

J

jsbush

Diamond Member
I have an Abit KT7 motherboard, the floppy doesn't work so I want to send it back for RMA, would it cost me anything?
 
Depending on the vendor's policies, you may have to pay for all shipping. Further, some of them will charge you to test the returned part and a restocking charge if it is found to be OK.

Be sure you haven't done something in the BIOS setup that turns off the floppy port. I have found that it's easy to do and not entirely obvious. Recently, I lost the floppy drive using the "Load Fail-Safe Defaults" setting. When I switched back to "Load Optimized Defaults", the floppy was operational ... go figure!

Jingles
 
I bought the motherboard from someone on this board. I have tried lots of different things with still no luck, and latley the fan on the chipset has been making a loud weird noise when I first turn the computer on.

So Abit doesn't pay for the shipping on there products that are bad. Well they are a bunch of sob's.

Anyways how much would shipping cost?
 
Yes, Abit will charge you. Try and return it to your vendor because Abit take 4 - 8 weeks to repair it and send it back. I say "Excellent Customer Service!!!"
 
4-8 weeks, my system will be out dated by then! They have never answered my emails either. Don't you just love Abit?
 
I'm waiting for a new bios chip from them, this sucks that their support is soo crappy.
I went with them for the last time.
MSI will get my next business.
 
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