Hookay, Punish3r here, back from the dead. With some good info:
1. After some interesting emails and phone calls to Taiwan, I finally have the legitimate website for firmware updates:
www.EnclosureService.com
Easily one of the least professional websites I have ever seen, but I digress...
Assuming you have the SATA version, the files that you want are listed under "Lan Disk -> Giga LAN Disk NS349S" (
I don't specifically know that the IDE version uses a different fileset, but I have no way to test it so I cannot say for sure)
The version I pulled down was V2.10
The process for firmware updates is undocumented (AFAIK) and I had to screw around quite a bit to get the NAS to update. Here was the process that worked for me:
<<<
I would recommend doing this first thing, as V1.00 is a hairy nightmare to work with and the update requires you to reset the box to factory default anyway
1. Download
NH231_AC_V2.10_11-09-2007_.rar
2. Extract NH231_AC_V2.10_11-09-2007_.web from NH231_AC_V2.10_11-09-2007_.rar
3. Open PNMD, let it find your NAS
4. Make sure your NAS is selected in the PNMD window and click "Open WEB UI" in PNMD
5. username and password (default is admin/admin)
6. If you have done ANY customization whatsoever (even if it was just a Wahoo's Fish Taco sticker on the case) go to "Maintenance -> Reset to Factory Default" and click "Set to Default"
7. Once the reset timer runs all the way down (~180 seconds or so) close all browser windows.
8. Reconnect through the web ui (e.g. browse to the local address), entering default username and password to access (admin/admin)
9. Go to "Maintenance -> Firmware Upgrade" and click "Browse..."
10. Navigate to the location of the NH231_AC_V2.10_11-09-2007_.web (<<<
That is the .WEB file NOT the .RAR file) on your computer.
11. Hit OK
12. Once the file path to the .WEB file is shown in the box, click "Update"
13. Yet another long counter (~180 seconds IIRC)
14. Again, close all your browser windows once the counter runs down (If not you might be confused by the fact that the NAS still shows V1.00 instead of V2.10)
V2.10 is a freaking dream compared to V1.00 (V1.00 won't immediately show updates, runs like crap and smells funny (really, just give it a sniff...))
V2.10 is a night and day difference. It runs faster, cleaner, shows updates immediately, easily installs the Firmware Extensions without whining, allows a config download (unlike V1.00) to backup your settings and generally doesn't suck. It also restarts faster and smells only faintly of rotting offal.
Next post will be a hardware rundown and hopefully some hi-res scans of the board (I currently have overexposed crap-digi pictures if anyone wants those <shudder>...)