- Nov 28, 2007
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Hello everybody,
I have a quick question that I couldn't find an answer for everywhere I searched. So I have a C32HG70 Samsung monitor bought in April. A week ago I found three dead pixels on the screen: two are near each other making a big black dot and the third one is 4 cm further apart.
Now I e-mailed Samsung and to Samsung service in my country ( I'm in Europe ) and both have said that I should take the monitor to the service so that an "expert" should take a look at it. Nobody is able to tell me what is the agreed dead pixel warranty policy for Samsung monitors. Now, I really want to avoid spending weeks with my monitor in service, maybe for nothing, so that the so called "expert" will say that there is nothing they can do about it, even though it's in warranty.
I've seen on Samsung international site that warranty applies for more then 7 dead pixels. Has anyone been through dead pixels hassle with Samsung?
I have a quick question that I couldn't find an answer for everywhere I searched. So I have a C32HG70 Samsung monitor bought in April. A week ago I found three dead pixels on the screen: two are near each other making a big black dot and the third one is 4 cm further apart.
Now I e-mailed Samsung and to Samsung service in my country ( I'm in Europe ) and both have said that I should take the monitor to the service so that an "expert" should take a look at it. Nobody is able to tell me what is the agreed dead pixel warranty policy for Samsung monitors. Now, I really want to avoid spending weeks with my monitor in service, maybe for nothing, so that the so called "expert" will say that there is nothing they can do about it, even though it's in warranty.
I've seen on Samsung international site that warranty applies for more then 7 dead pixels. Has anyone been through dead pixels hassle with Samsung?