Samsung 955DF 19" Flat CRT - $186 w/Free UPS Ground Shipping @ EMS Computing

[vsk]

Junk monitor . bad quality. Qa was on vacation. maid in mexico. I really happy I could return it to staples. Or it was hard
to return it. spent like 4 hours on the phone with there CSR's and managers. To get that junk removed.

 

[ProJecTX1]

Great monitor, I have one already and ordred another for dual on monday, today (sunday) thats almost ONE week i get this e-mail from EMS



"Dear Valued Customer,

We have received your recent order; however, we will be unable to ship your
product(s) in a timely manner. As a result, we have cancelled your order.
In the unlikely event your credit card was charged, a full refund will be posted to your account within 3-5 business days. We sincerely apologize for any inconvienience this may have caused you, and hope we may be able to better serve you in the futue.

EMS Computing.com
Email: customer@emscomputing.com
Web: http://www.emscomputing.com
"

Pretty sure they did this becuase they uped there price bak to 280$ and didn;t want to ship out anymore 186$ monitors.


peace

 

[UDMA69]

Hey... I ordered one of these monitors about one week ago and I even sent an e-mail asking where the hell my tracking number was and I received:

Dear Customer
You should have tracking information within the next business day.
Thank you for your patience

If you have any other questions, or if we may assist you in any other way, please feel free to contact our office at your convenience. Thank you for choosing EMS Computing!



Leyna Seredinsky

EMS Computing, Inc

Customer Service Team

Phone: 352-374-8400


Now this was about 5 days ago and I thought all was well but now today at 2:35 PM I received the following e-mail:

Dear Valued Customer,

We have received your recent order; however, we will be unable to ship your
product(s) in a timely manner. As a result, we have cancelled your order.
In the unlikely event your credit card was charged, a full refund will be
posted to your account within 3-5 business days. We sincerely apologize
for any inconvienience this may have caused you, and hope we may be able to
better serve you in the futue.

EMS Computing.com
Email: customer@emscomputing.com
Web: http://www.emscomputing.com :|


This really angers me and I've already posted my review of these guys to about 3 reseller ratings web sites.
Has anyone actually received this monitor from EMS?

STAY AWAY FROM EMS!!!

 

[Joemonkey]

I really love the typo at the end of that generic email everyone who ordered anything keeps getting... "futue"

 

[coomarlin]

I received mine 955df on monday and I'm wondering how the heck do I adjust the brightness and contrast? Might sound stupid and maybe I'm totally overlooking things, but I don't see any adjustment knobs nor do I see an area to udjust it in the OSD.

 

[OulOat]

coomarlin,
The four arrow buttons in the front of the comp adjust the contrast/brightness. The 2 vertical ones adjust brightness, while horizontal adjust contrast. Hope that helps.

 

[flight23]

Im getting really pissed off that these bastards havent credited me back yet. I better friggin get my speakers

 

[flight23]

These are THE best monitors for under $200, no question. When there's a $50 rebate on these things thats even more ridiculous. Ive bought 4 of them now and have had absolutely no problem with any.

 

[mwills]

:Q
Like everyone in this thread, I got the same order confirmation email followed by the cancellation email, and after sweating it out untill 8/8 I finaly got my cc refunded. Then today, much to my surprise I got an email from Eric Stockton the CEO of EMS Computing. Had his ext.# and an invitation to call and let him handle this personaly so I decided to call and vent some. He agreed the whole mess was their fault and completly unexcusable and offered to honor the originl deal including the free shipping. He said he was getting in touch with everyone who had had a problem and was offering to make good. Funny thing was tho the ext number in the email was incorrect. (seems pretty typical for this Co. now). Fortunatly I remembered that someone on resellerrateing.com had posted their number and Eric Stocktons ext. I tried it and low and behold he actually answered. for anyone interested the number is (352) 374-8400 ext 2353. I'm not recomending that anyone do business with EMS Computing ever again, but if you still want the original deal or you just want to call and vent, here's your chance.

 

[stevef]

haven't we had enough bad experiences with ems?

 

[mwills]

stevef Senior Member
Posts: 426
Joined: Jul 2001
08/12/2002 12:21 PM
haven't we had enough bad experiences with ems?
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And your point is??