router can't pick up ip settings from cable modem

[gwlam12]

my router can't pick up ip settings from cable modem. i've had the router for a few months.

when i hook up the ethernet cable directly from pc to modem, it works.

when i hook up the ethernet cable from router to modem, the router can't seem to pick up the ip settings from the cable modem, so my internet doesn't work. any ideas?

 

[ClearToLand]

Log onto the router and look around for a button "Clone MAC".

If you can't find one, go to a DOS prompt on your PC and type IPCONFIG /ALL and get your NIC's MAC address.

Then go back to the router and find someplace where you can type it in.

"Sometimes" cable companies don't like you "switching PCs"...

 

[gwlam12]

thanks. i'll try that in 5 hrs, after i finish studying, and after my final.

 

[gwlam12]

thank you, that worked.

any idea why i never needed to do that before?

 

[martind1]

you prob didnt need to do it before because it only checks the "pc's" mac address when a new ip is being assigned. This happens routinly.

btw you can call the provider and have them add the routers mac address to the account. just tell them its a new computer that is in the house tmeporarily and they will keep both mac addresses active.