RMA time?

[iRONic]

Cross-posted in the behemoth thread @ AVS.....

I'm also a new owner to the 805. I purchased from Vann's just about a month ago. I haven't experienced any of the issues some of the early adopters have yet.

My only issue is that I get NO OUTPUT to my sub. ZIP. ZERO. ZILCH. Pretty major issue in my opinion. Maybe I screwed something up. Wouldn't be the first time...

So far I've;
1. Done a new setup from scratch.
2. Tried a new cable, a Canare LV77S Subwoofer Cable from Blue Jeans Cable.
3. Hooked my sub up to a different receiver.[it's good]
4. Tried a level adjustment.
5. Checked and double checked the connections.

No output!

I'm about to call Vann's for an RMA due to a suspected bad Pre Out subwoofer channel.

Did I miss something obvious?!?! Suggestions?!

Frustration reigns...

My system:
Harmony 880
SA8300HD DVR
Toshiba HD-A2 DVD
Technics SL-7 Turntable
Onkyo TX-SR805 Receiver
Sony CDP CX-200 CD Jukebox
Samsung HL-S5087W 50" 1080p DLP HDTV

Klipsch KSW-10 - Sub
Klipsch RC-25 - Center
Klipsch Heresy II - Fronts
Klipsch Promedia 5.1 Ultra - Rears

Pretty pictures:
1
2

Update

Exchange AVR arrived 1/31. Set it up per the manual and tested the Subwoofer: NO OUTPUT!!! ZIP. ZERO. ZILCH.

Arrrrrrrrgggghhhh... I'm beyond pissed.

Surgery time. I'm opening the sub up this weekend.

Update Part Deux

The subwoofer is dead.

I opened it up for a thorough inpsection and didn't find any obvious defects. I buttoned it back up and fed it a +/- input from my R/H front channel. NOTHING. So I hooked up my previous sub[non-powered] with the +/- signal and that sub woks fine.

Going to call Klipsch tomano and see if they will repair the amp for a reasonable fee.

Bah...!

YAO805U - Yet Another Onkyo 805 Update

Klipsch will overhaul the subwoofer amp for $60. Shipped.

 

[PurdueRy]

Originally posted by: iRONic
Cross-posted in the behemoth thread @ AVS.....

I'm also a new owner to the 805. I purchased from Vann's just about a month ago. I haven't experienced any of the issues some of the early adopters have yet.

My only issue is that I get NO OUTPUT to my sub. ZIP. ZERO. ZILCH. Pretty major issue in my opinion. Maybe I screwed something up. Wouldn't be the first time...

So far I've;
1. Done a new setup from scratch.
2. Tried a new cable, a Canare LV77S Subwoofer Cable from Blue Jeans Cable.
3. Hooked my sub up to a different receiver.[it's good]
4. Tried a level adjustment.
5. Checked and double checked the connections.

No output!

I'm about to call Vann's for an RMA due to a suspected bad Pre Out subwoofer channel.

Did I miss something obvious?!?! Suggestions?!

Frustration reigns...

My system:
Harmony 880
SA8300HD DVR
Toshiba HD-A2 DVD
Technics SL-7 Turntable
Onkyo TX-SR805 Receiver
Sony CDP CX-200 CD Jukebox
Samsung HL-S5087W 50" 1080p DLP HDTV

Klipsch KSW-10 - Sub
Klipsch RC-25 - Center
Klipsch Heresy II - Fronts
Klipsch Promedia 5.1 Ultra - Rears

Pretty pictures:
1
2

I assume you set the sub to "YES" in the SP config menu?

 

[iRONic]

I did. Several times.

 

[Auric]

What source are you testing with?

The cable holes in that shelf unit strike me as silly. A u-cutout (closeable) would serve the same purpose (allow being flush with wall) without the hassle. In any case, the cables remain visible.

 

[iRONic]

Originally posted by: Auric
What source are you testing with?

The AVR reverts to internal test mode during a level calibration. Audyssey has it's own as well.

Originally posted by: Auric
The cable holes in that shelf unit strike me as silly. A u-cutout (closeable) would serve the same purpose (allow being flush with wall) without the hassle. In any case, the cables remain visible.

Don't buy one.

 

[TastesLikeChicken]

You've probably already checked these settings, but just to make sure:

Check the LFE Level in the Audio Adjust menu to make sure it's not set to -8.

Make sure you're not in Direct or Pure Audio mode.

Ensure that the sub output is at 0db for DD, DTS, etc. settings

What happens when you go to level calibration in the setup menu? Does the OSD indicate that the sub is active? Does it output a test tone?

Connect another cable between the sub and receiver. Any old cable with RCA connectors will work. Maybe the receiver doesn't like your LFE cable?

If those don't work then I'd definitely RMA the unit.

 

[YOyoYOhowsDAjello]

What's the crossover set at for the receiver?

Have you tried hooking the sub to a different pre-out to see if they're dead too (like hooking it up to the Front Left pre-out with the crossover set low enough... or even disabled... to see if you can get the sub to play off that pre-out). Then you'd know if it's the sub pre-out in particular or your whole set of pre-outs that's fvcked up. That wouldn't really solve your problem, but could be a clue to what's wrong or if it's still a setup problem somehow.

 

[Auric]

Originally posted by: TastesLikeChicken

Connect another cable between the sub and receiver. Any old cable with RCA connectors will work. Maybe the receiver doesn't like your LFE cable?.

Coaxial is required for a powered subwoofer.

 

[YOyoYOhowsDAjello]

How do you have the settings on section 2.2 (Speaker Config) of the Onkyo settings?

Pages 86-88 have info in your manual.

It sounds like you have things set up correctly, but RMA-ing can be a pain so it's best to check again, eh?

 

[iRONic]

Originally posted by: TastesLikeChicken
You've probably already checked these settings, but just to make sure:

Check the LFE Level in the Audio Adjust menu to make sure it's not set to -8.

Make sure you're not in Direct or Pure Audio mode.

Ensure that the sub output is at 0db for DD, DTS, etc. settings

What happens when you go to level calibration in the setup menu? Does the OSD indicate that the sub is active? Does it output a test tone?

Connect another cable between the sub and receiver. Any old cable with RCA connectors will work. Maybe the receiver doesn't like your LFE cable?

If those don't work then I'd definitely RMA the unit.

Hey, Mike...

Check the LFE Level in the Audio Adjust menu to make sure it's not set to -8.
0db

Make sure you're not in Direct or Pure Audio mode.
Affirmative

Ensure that the sub output is at 0db for DD, DTS, etc. settings
Affirmative

What happens when you go to level calibration in the setup menu? Does the OSD indicate that the sub is active?
Yes, the icon is there.
Does it output a test tone?
No

Connect another cable between the sub and receiver. Any old cable with RCA connectors will work. Maybe the receiver doesn't like your LFE cable?
I'll try to dig one up in my shop. I've already tried two brand new Canare LV77S Subwoofer Cables from Blue Jeans Cable.
Here, half way down the page.

 

[iRONic]

Originally posted by: YOyoYOhowsDAjello
What's the crossover set at for the receiver?

Have you tried hooking the sub to a different pre-out to see if they're dead too (like hooking it up to the Front Left pre-out with the crossover set low enough... or even disabled... to see if you can get the sub to play off that pre-out). Then you'd know if it's the sub pre-out in particular or your whole set of pre-outs that's fvcked up. That wouldn't really solve your problem, but could be a clue to what's wrong or if it's still a setup problem somehow.

I'll try that.

 

[iRONic]

Originally posted by: Auric

Originally posted by: TastesLikeChicken

Connect another cable between the sub and receiver. Any old cable with RCA connectors will work. Maybe the receiver doesn't like your LFE cable?.

Coaxial is required for a powered subwoofer.

Incorrect.

 

[iRONic]

Originally posted by: YOyoYOhowsDAjello
How do you have the settings on section 2.2 (Speaker Config) of the Onkyo settings?

Pages 86-88 have info in your manual.

It sounds like you have things set up correctly, but RMA-ing can be a pain so it's best to check again, eh?

Exactly as specified in those pages. I will double check.

 

[Auric]

Originally posted by: iRONic

Originally posted by: Auric

Originally posted by: TastesLikeChicken

Connect another cable between the sub and receiver. Any old cable with RCA connectors will work. Maybe the receiver doesn't like your LFE cable?.

Coaxial is required for a powered subwoofer.

Incorrect.

I defy thee to find any reputable source (CE company, &c.) recommending anything but coaxial. That Canare is, fortunately.

 

[iRONic]

Originally posted by: YOyoYOhowsDAjello
What's the crossover set at for the receiver?

Have you tried hooking the sub to a different pre-out to see if they're dead too (like hooking it up to the Front Left pre-out with the crossover set low enough... or even disabled... to see if you can get the sub to play off that pre-out). Then you'd know if it's the sub pre-out in particular or your whole set of pre-outs that's fvcked up. That wouldn't really solve your problem, but could be a clue to what's wrong or if it's still a setup problem somehow.

Gave it a try. Nothing.

 

[YOyoYOhowsDAjello]

Originally posted by: Auric

Originally posted by: iRONic

Originally posted by: Auric

Originally posted by: TastesLikeChicken

Connect another cable between the sub and receiver. Any old cable with RCA connectors will work. Maybe the receiver doesn't like your LFE cable?.

Coaxial is required for a powered subwoofer.

Incorrect.

I defy thee to find any reputable source (CE company, &c.) recommending anything but coaxial. That Canare is, fortunately.

There's a difference between required and recommended

 

[YOyoYOhowsDAjello]

Originally posted by: iRONic

Originally posted by: YOyoYOhowsDAjello
What's the crossover set at for the receiver?

Have you tried hooking the sub to a different pre-out to see if they're dead too (like hooking it up to the Front Left pre-out with the crossover set low enough... or even disabled... to see if you can get the sub to play off that pre-out). Then you'd know if it's the sub pre-out in particular or your whole set of pre-outs that's fvcked up. That wouldn't really solve your problem, but could be a clue to what's wrong or if it's still a setup problem somehow.

Gave it a try. Nothing.

What's the crossover set to?

 

[iRONic]

Originally posted by: YOyoYOhowsDAjello

Originally posted by: iRONic

Originally posted by: YOyoYOhowsDAjello
What's the crossover set at for the receiver?

Have you tried hooking the sub to a different pre-out to see if they're dead too (like hooking it up to the Front Left pre-out with the crossover set low enough... or even disabled... to see if you can get the sub to play off that pre-out). Then you'd know if it's the sub pre-out in particular or your whole set of pre-outs that's fvcked up. That wouldn't really solve your problem, but could be a clue to what's wrong or if it's still a setup problem somehow.

Gave it a try. Nothing.

What's the crossover set to?

100Hz

 

[TastesLikeChicken]

Originally posted by: iRONic

Originally posted by: TastesLikeChicken
You've probably already checked these settings, but just to make sure:

Check the LFE Level in the Audio Adjust menu to make sure it's not set to -8.

Make sure you're not in Direct or Pure Audio mode.

Ensure that the sub output is at 0db for DD, DTS, etc. settings

What happens when you go to level calibration in the setup menu? Does the OSD indicate that the sub is active? Does it output a test tone?

Connect another cable between the sub and receiver. Any old cable with RCA connectors will work. Maybe the receiver doesn't like your LFE cable?

If those don't work then I'd definitely RMA the unit.

Hey, Mike...

Check the LFE Level in the Audio Adjust menu to make sure it's not set to -8.
0db

Make sure you're not in Direct or Pure Audio mode.
Affirmative

Ensure that the sub output is at 0db for DD, DTS, etc. settings
Affirmative

What happens when you go to level calibration in the setup menu? Does the OSD indicate that the sub is active?
Yes, the icon is there.
Does it output a test tone?
No

Connect another cable between the sub and receiver. Any old cable with RCA connectors will work. Maybe the receiver doesn't like your LFE cable?
I'll try to dig one up in my shop. I've already tried two brand new Canare LV77S Subwoofer Cables from Blue Jeans Cable.
Here, half way down the page.

Is the light on the sub red or green?

Have you tried switching the sub to always on instead of auto-on? I know I have to crank my receiver a bit to get the RSW-12 to kick in with auto-on enabled.

 

[iRONic]

Is the light on the sub red or green?
Green

Have you tried switching the sub to always on instead of auto-on? I know I have to crank my receiver a bit to get the RSW-12 to kick in with auto-on enabled.
Yup

 

[montypythizzle]

My Onkyo is still running well about 3 years after I got it (knocks on keyboard) and never even went into "protect" mode or anything, it has gotten pretty hot before though.

Was going to edit, but you did try it with another receiver and worked fine, HMM
I dunno, you pretty much tried everything I can think of. Of course my lower end Onkyo doesn't even have an OSD though.

 

[Auric]

Originally posted by: YOyoYOhowsDAjello

Originally posted by: Auric

Originally posted by: iRONic

Originally posted by: Auric

Originally posted by: TastesLikeChicken

Connect another cable between the sub and receiver. Any old cable with RCA connectors will work. Maybe the receiver doesn't like your LFE cable?.

Coaxial is required for a powered subwoofer.

Incorrect.

I defy thee to find any reputable source (CE company, &c.) recommending anything but coaxial. That Canare is, fortunately.

There's a difference between required and recommended

Actually, specified is more accurate than either recommended or required. Sure, a connection may be possible with stranded wire or a rusty coathanger (chewing gum optional) but that does not make it ideal, much less reasonable.

 

[YOyoYOhowsDAjello]

Originally posted by: Auric

Originally posted by: YOyoYOhowsDAjello

Originally posted by: Auric

Originally posted by: iRONic

Originally posted by: Auric

Originally posted by: TastesLikeChicken

Connect another cable between the sub and receiver. Any old cable with RCA connectors will work. Maybe the receiver doesn't like your LFE cable?.

Coaxial is required for a powered subwoofer.

Incorrect.

I defy thee to find any reputable source (CE company, &c.) recommending anything but coaxial. That Canare is, fortunately.

There's a difference between required and recommended

Actually, specified is more accurate than either recommended or required. Sure, a connection may be possible with stranded wire or a rusty coathanger (chewing gum optional) but that does not make it ideal, much less reasonable.

Well in this case the purpose was troubleshooting to just see if the cable might be the problem, so I don't see the issue with trying a non-coaxial RCA ended cable just to see if the cable was a problem (although the OP did that already before he even made the thread )

 

[TastesLikeChicken]

Originally posted by: Auric

Originally posted by: YOyoYOhowsDAjello

Originally posted by: Auric

Originally posted by: iRONic

Originally posted by: Auric

Originally posted by: TastesLikeChicken

Connect another cable between the sub and receiver. Any old cable with RCA connectors will work. Maybe the receiver doesn't like your LFE cable?.

Coaxial is required for a powered subwoofer.

Incorrect.

I defy thee to find any reputable source (CE company, &c.) recommending anything but coaxial. That Canare is, fortunately.

There's a difference between required and recommended

Actually, specified is more accurate than either recommended or required. Sure, a connection may be possible with stranded wire or a rusty coathanger (chewing gum optional) but that does not make it ideal, much less reasonable.

The point was merely to use another cable as a quick test to rule out any potential issues with his existing cable, not to use any old cable as a replacement.

Ron and I already had a PM discussion about the proper cable for the LFE channel a couple of months ago so we're both aware of what the recommended cable consists of.

 

[iRONic]

Well, fuck! I guess I'll call Onkyo[shudder] first and then Vann's.

Ugh...

Thanks, Mike and Jello.