RMA PC hardware experiences?

[Regs]

I'm about to go through a RMA experience with Gigabyte. Should I expect a long period of time for them to Fix or replace my hardware? Are RMA's generally nightmares in the making?

 

[Cheetah8799]

I don't often RMA stuff, but my past experience has gone well. I am currently waiting for Shuttle to send me a replacement motherboard.

They are probably going to test whatever you send them, so I'd expect a 2 week period from the time you sent them the hardware. Maybe longer. You can probably email their RMA department and ask the status of your RMA.

 

[WebDude]

RMA's can be smooth sailing or nightmares, depending upon who you're sending them to. It's best to send back to the vendor (IMO), because they usually just swap for a new one, with little wait. Sending back to the mfg'er can involve a lot more time.

 

[NathanBWF]

Originally posted by: WebDude
RMA's can be smooth sailing or nightmares, depending upon who you're sending them to. It's best to send back to the vendor (IMO), because they usually just swap for a new one, with little wait. Sending back to the mfg'er can involve a lot more time.

That's what I do. I've never had an issue...