Rant: That does it! I am done with Best Buy!

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Zombie

Platinum Member
Dec 8, 1999
2,359
1
71
eh, no doubt BB sucks but you are ranting about something that is a very common practice. Dell had a hold of over $300 on my CC for a camera that was backordered for 2.5 weeks. You should have known better.
 

XZeroII

Lifer
Jun 30, 2001
12,572
0
0
Why didn't you check your balance before making that second purchase? It's your own fault for not checking, not BB's.
 

KokomoGST

Diamond Member
Nov 13, 2001
3,758
0
0
Supervisors don't deal with customers because they know that every time, they'll just be dealing with irate customers from all the screw ups.

I've gotten BB to PM stuff a grand total of 1 time out of a bunch of attempts. Every time they were pretty much unwilling to do it because it drove the price well below cost for them. That one time they had to give it because it was one of their own store tags. They even gave me a look like they wanted to deny that one too! Heck, all the other superstores are like that too, except for mebbe Staples. I've had the best luck with Staples PMs.
 

Viper GTS

Lifer
Oct 13, 1999
38,107
433
136
It is NORMAL for holds to be placed immediately, and it is NORMAL for them to take a few days to clear.

BB is not at fault here, you are.

That being said, it should not result in an overdraft if the funds are merely held. Your available funds may be negative, but the balance should not be.

I was double charged for my GT i-Drive when I bought it, it more than maxed out my available credit, I showed a $0.00 available, but since one of the holds dropped off there was no overdraft fee.

Dell currently has holds on about $1000 of my money, only $350 of which will actually post.

Viper GTS
 

SyahM

Golden Member
Nov 6, 2001
1,788
0
0
Originally posted by: CheapArse
bb being crap is old news hate to say. It is really sad considering they are #1 in electronics right now, though i dont know how long that will last if they keep their current policies.

i bet they'll last a long time since Circuit City now is under very crappy management and going down the hill fast, hopefully fry can come up on top.
 

Oakenfold

Diamond Member
Feb 8, 2001
5,740
0
76
I ask if my CC has been charged and they say no,
I take it you mean CC=check card, trying to figure out how your credit card was linked to your checking account, anyhow this is standard practice by many merchants, yet another reason I don't use a check card.
That's crap that supervisors don't speak with customers but I have to admit you put yourself in this position by putting it on your check card in the first place.
 

Descartes

Lifer
Oct 10, 1999
13,968
2
0
As others have said, it's your fault, sorry. Did you expect them to just allocate a laptop for someone without first preauthorizing the transaction?
 

ggavinmoss

Diamond Member
Apr 20, 2001
4,798
1
0
Originally posted by: AnyMal
Originally posted by: SubZeroX
dude, you should not be using your check card to purchase things. You should've used some other credit card. I think you know quite well why I say this right now. Live and learn.

I think I know what you're saying but..... 1) I don't use credit cards anymore as I am trying to get out of debt. Nowdays, if I can't pay cash for something (exceptions would be a new car or a house) I can't afford it. 2) Debit cards (with Visa/MC logo) do have the same level of protection against internet fraud now, at least my bank does.

Sluggo - you're right. I've owned a number of TP's and they have always been my favorite. I guess it's my punishment for not staying loyal to IBM, lol I wish I came across that deal few days earlier, got TP R31 for $629.00 plus shipping/tax with one year warranty from IBM.

Tabb - forget about it man. I am not suing them, it would take me down to their level and that is something I do not want to do.

If you had the cash to pay for this, why did your balance go negative?

-geoff

 

Viper GTS

Lifer
Oct 13, 1999
38,107
433
136
Originally posted by: ggavinmoss
Originally posted by: AnyMal
Originally posted by: SubZeroX
dude, you should not be using your check card to purchase things. You should've used some other credit card. I think you know quite well why I say this right now. Live and learn.

I think I know what you're saying but..... 1) I don't use credit cards anymore as I am trying to get out of debt. Nowdays, if I can't pay cash for something (exceptions would be a new car or a house) I can't afford it. 2) Debit cards (with Visa/MC logo) do have the same level of protection against internet fraud now, at least my bank does.

Sluggo - you're right. I've owned a number of TP's and they have always been my favorite. I guess it's my punishment for not staying loyal to IBM, lol I wish I came across that deal few days earlier, got TP R31 for $629.00 plus shipping/tax with one year warranty from IBM.

Tabb - forget about it man. I am not suing them, it would take me down to their level and that is something I do not want to do.

If you had the cash to pay for this, why did your balance go negative?

-geoff

Because he only had the cash for one laptop, yet ordered two.

Viper GTS
 

Oakenfold

Diamond Member
Feb 8, 2001
5,740
0
76
Originally posted by: ggavinmoss
Originally posted by: AnyMal
Originally posted by: SubZeroX
dude, you should not be using your check card to purchase things. You should've used some other credit card. I think you know quite well why I say this right now. Live and learn.

I think I know what you're saying but..... 1) I don't use credit cards anymore as I am trying to get out of debt. Nowdays, if I can't pay cash for something (exceptions would be a new car or a house) I can't afford it. 2) Debit cards (with Visa/MC logo) do have the same level of protection against internet fraud now, at least my bank does.

Sluggo - you're right. I've owned a number of TP's and they have always been my favorite. I guess it's my punishment for not staying loyal to IBM, lol I wish I came across that deal few days earlier, got TP R31 for $629.00 plus shipping/tax with one year warranty from IBM.

Tabb - forget about it man. I am not suing them, it would take me down to their level and that is something I do not want to do.

If you had the cash to pay for this, why did your balance go negative?

-geoff


Also because check card transactions are guaranteed to the merchant whether you have the money or not, yet another reason they are so dangerous.
;)

Edit, after reading Viper's post I wonder if this may vary from bank to bank.
Sounds like Viper's bank won't allow you to go negative, where I work you go negative.
 

woowoo

Platinum Member
Feb 17, 2003
2,092
1
0
Go to a B&M store late at night and pee on the front door
It will make you feel better
 

KC5AV

Golden Member
Jul 26, 2002
1,721
0
0
It amazes me that it takes them about 2 seconds to pull the cash out of your account, but they need 7 days to put it back. I think it stinks.
 

StageLeft

No Lifer
Sep 29, 2000
70,150
5
0
I know it sucks but my credit card has the amount available and then the amount I owe. Amount available is limit minus amount I owe MINUS also the amount pre-authorized.

And when somebody preauthorizes but doesn't charge, as mentioned below, it can take several days to go through.

Unfortunately it sucks and I appreciate your annoyance with it all but as mentioned I don't see how BB could have done this any differently. That's how credit cards work...
 

Sluggo

Lifer
Jun 12, 2000
15,488
5
81
Originally posted by: Oakenfold
Originally posted by: ggavinmoss
Originally posted by: AnyMal
Originally posted by: SubZeroX
dude, you should not be using your check card to purchase things. You should've used some other credit card. I think you know quite well why I say this right now. Live and learn.

I think I know what you're saying but..... 1) I don't use credit cards anymore as I am trying to get out of debt. Nowdays, if I can't pay cash for something (exceptions would be a new car or a house) I can't afford it. 2) Debit cards (with Visa/MC logo) do have the same level of protection against internet fraud now, at least my bank does.

Sluggo - you're right. I've owned a number of TP's and they have always been my favorite. I guess it's my punishment for not staying loyal to IBM, lol I wish I came across that deal few days earlier, got TP R31 for $629.00 plus shipping/tax with one year warranty from IBM.

Tabb - forget about it man. I am not suing them, it would take me down to their level and that is something I do not want to do.

If you had the cash to pay for this, why did your balance go negative?

-geoff


Also because check card transactions are guaranteed to the merchant whether you have the money or not, yet another reason they are so dangerous.
;)

Edit, after reading Viper's post I wonder if this may vary from bank to bank.
Sounds like Viper's bank won't allow you to go negative, where I work you go negative.


My bank wont alllow overdrafts on my check card, it will deny the card if I dont have the availalbe cash. Of course my wife works at the bank and may have something to do with this :p
 

Izzo

Senior member
May 30, 2003
714
0
0
Originally posted by: spankyj

By the way - it is hours and hours of dealing with their customer service that has caused me to dislike them.


You actually got to talk to somebody??!!:Q