Rant: MBNA merge to Bank of America sucks.

[LegendKiller]

Netaccess was good. BofA system sucks.

 

[jadinolf]

I called customer service yesterday and rather than spend a lot of time on the problems, I requested the statement closing date for my two cards. Net Access used to tell that.

Also, I have two cards- a MasterCard and and American Express card. When I click on the MasterCard, I get my AX.

Gal said that they were to have a meeting yesterday afternoon. Let's see what happens.

 

[Dulanic]

For those with that 10# login you should beable to change it... Mine used to be my SS#

It is listed on the left side under Customer Service... under profile information it lists Change Your Online ID.

 

[ScottFern]

Originally posted by: jadinolf


Gal said that they were to have a meeting yesterday afternoon. Let's see what happens.

Was that in reference to the online login problem where we can't get any account info?

 

[NYHoustonman]

I'm a BofA customer, so I'm not sure if this necessarily applies here, but I haven't had any problems since the 24th (stated end of that whole upgrade period) :x. Really, the online access hasn't been bad at all for me in the 2 years I've been a member.

 

[dude8604]

I can log in fine to my BofA account and I can see my MBNA card. It looks like I can still create virtual credit card numbers too!

 

[jadinolf]

Originally posted by: ScottFern

Originally posted by: jadinolf


Gal said that they were to have a meeting yesterday afternoon. Let's see what happens.

Was that in reference to the online login problem where we can't get any account info?

I think the subject of the meeting was the mess they created by bringing in all of the MBNA customers.

 

[jadinolf]

Originally posted by: dude8604
I can log in fine to my BofA account and I can see my MBNA card. It looks like I can still create virtual credit card numbers too!

It appears that they are curing the problems but I haven't tried everything.

Yes, ShopSafe works which makes me happy.

 

[PhoenixOrion]

I just noticed it today:

MBNA Net Access has a quick one-click request for credit increase.

BofA Online banking doesn't have this or any increase request online. I guess you have to call in or formally write to them for such a request.