Rant: MBNA merge to Bank of America sucks.

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jadinolf

Lifer
Oct 12, 1999
20,952
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I called customer service yesterday and rather than spend a lot of time on the problems, I requested the statement closing date for my two cards. Net Access used to tell that.

Also, I have two cards- a MasterCard and and American Express card. When I click on the MasterCard, I get my AX.

Gal said that they were to have a meeting yesterday afternoon. Let's see what happens.

 

Dulanic

Diamond Member
Oct 27, 2000
9,901
507
136
For those with that 10# login you should beable to change it... Mine used to be my SS#

It is listed on the left side under Customer Service... under profile information it lists Change Your Online ID.
 

ScottFern

Diamond Member
Oct 23, 2002
3,629
2
76
Originally posted by: jadinolf


Gal said that they were to have a meeting yesterday afternoon. Let's see what happens.

Was that in reference to the online login problem where we can't get any account info?
 

NYHoustonman

Platinum Member
Dec 8, 2002
2,642
0
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I'm a BofA customer, so I'm not sure if this necessarily applies here, but I haven't had any problems since the 24th (stated end of that whole upgrade period) :x. Really, the online access hasn't been bad at all for me in the 2 years I've been a member.
 

dude8604

Platinum Member
Oct 3, 2001
2,680
0
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I can log in fine to my BofA account and I can see my MBNA card. It looks like I can still create virtual credit card numbers too!
 

jadinolf

Lifer
Oct 12, 1999
20,952
3
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88
Originally posted by: ScottFern
Originally posted by: jadinolf


Gal said that they were to have a meeting yesterday afternoon. Let's see what happens.

Was that in reference to the online login problem where we can't get any account info?
I think the subject of the meeting was the mess they created by bringing in all of the MBNA customers.
 

jadinolf

Lifer
Oct 12, 1999
20,952
3
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Originally posted by: dude8604
I can log in fine to my BofA account and I can see my MBNA card. It looks like I can still create virtual credit card numbers too!
It appears that they are curing the problems but I haven't tried everything.

Yes, ShopSafe works which makes me happy.
 

PhoenixOrion

Diamond Member
May 4, 2004
4,312
0
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I just noticed it today:

MBNA Net Access has a quick one-click request for credit increase.

BofA Online banking doesn't have this or any increase request online. I guess you have to call in or formally write to them for such a request.
 

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