Random freezes and black screens!

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MisterLilBig

Senior member
Apr 15, 2014
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My computer freezes completely in pretty much every way possible. Videos online and offline, gaming, using word, just being on with the monitor on or off.

And sometimes, the screen goes black with it. Unusable everytime, I just have to press the reset button. Its been going on for awhile, months, before I got my last hardware, a GPU(AMD 260X). I thought it was drivers or some software issue, but I have updated pretty much everything and went from the 14.4 beta to the 14.4 stable drivers.

What's going on?
 
Ketchup

Ketchup

Elite Member
Sep 1, 2002
14,559
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Let me make sure I have this right:

So, sometimes you lose your video signal, and sometimes the screen freezes on something?

Does it ever do this on the desktop or while you are away?

Do you ever see a blue screen or a reboot on it's own?

At some point, we are going to ask you for some specifics about your hardware, so you might want to go ahead and post that.
 
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MisterLilBig

Senior member
Apr 15, 2014
291
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76
Video signal? Dont think so. Monitor is working and registered, the power light is clear, On, not orange, unregistered, or black, off.

It freezes in every way possible. Doing nothing and doing something. Freezes watching videos, online or offline. Freezes on gaming. On desktop with nothing, or using a text app like Word and OpenOffice, with Steam on. Any possible way, it freezes, and sometimes, that freeze/getting stuck(no mouse movement or anything can be done), the screen also goes black. The monitor does not disconnect or loose signal, it simply goes black.

It happens randomly, sometimes days go by, sometimes just a few minutes or hours. It just happens.

I have had blue screens, but they are very rare. Awhile ago while watching a Flash video and today when I was overclocking my CPU with AMD Catalyst Auto-Tune.

CPU: AMD A10-5800K Trinity
RAM: 8GB at 800Mhz(by Windows 8.1 64-bit Task Manager)
GPU: AMD 260X
 
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Virgorising

Virgorising

Diamond Member
Apr 9, 2013
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Hi,

1) Can u pls share the details of yr PSU?

2) Do you monitor yr temps? If not pls do that, plain old free Speed Fan will suffice:
http://www.majorgeeks.com/files/details/speedfan.html

Pls run it see if you can put up a screenie of the results or just post them.

3) Have you tried removing all but one stick of ram and doing the ram stick testing dance, one stick at a time?

4) Pls tell us how many drives and the identity of each if more than one.

My take is either PSU or RAM issue.
 
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MisterLilBig

Senior member
Apr 15, 2014
291
0
76
PSU is a Seasonic 650w(I think) Gold.

I have no clue what I should be getting from Speedfan, I see no "results" and I noticed it does not register two of my fans and they are working.

Havent done the RAM stick test, did ran the recommended memtest program all the way to 600% on the first RAM amount, even higher on the rest(all at once, ran 5 of them, two on "all unused RAM") and it went error free.

Theres just one harddrive, 1TB seagate.


Mobo : Asrock FM2A75 Pro-4 M FM2
CPU : AMD A10-5800K Trinity at 4.6Ghz
RAM : G.Skill Sniper series 8GB 1866Mhz running at 800Mhz(by Windows 8.1 64-bit Task Manager)
GPU : Asus AMD R7 260X 2GB 128-Bit (Factory clocks, cept memory at 1800Mhz instead of 1750Mhz)
HDD : 1TB Seagate Barracuda
ODD : LG Black 14X BD-R
PSU : Seasonic X Series X650 Gold
 
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Virgorising

Virgorising

Diamond Member
Apr 9, 2013
4,470
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MisterLilBig said:
I have no clue what I should be getting from Speedfan, I see no "results" and I noticed it does not register two of my fans and they are working.
Click to expand...

Do you mean you see no temps results in Speed Fan? Re yr chip, yr GPU? It does not monitor all yr fans by the way. Do you think you could run it again and make and put up a screenshot of the interface?

And, within it, do you see the SMART tab at the top with the option below it to run SMART quick online diagnostics on yr HDD?

How old is the system?

Also, have you run AV scans and antimalware scans using the free MBAM?

http://www.malwarebytes.org/mwb-download/

I get you ran memtest, but it can come up fine even when a stick is going bad or needs reseating, so, if you can, I would try the one stick at a time dance.
____________________________________________________
Edit: new thought. I delved, and it seems yr CPU has integrated graphics. It strikes me yr issues could be GPU related, so I might try booting the system with just integrated graphics and see what happens.
 
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MisterLilBig

Senior member
Apr 15, 2014
291
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76
"Your hard disk is a ST1000DM003-1CH162 with firmware CC46.
The average temperature for this hard disk model is 32°C (min=24°C max=41°C) and yours is 36°C. All the attributes of your hard disk are above the S.M.A.R.T. thresholds set by the manufacturer. This is good.
The overall fitness for this drive is 96%.
The overall performance for this drive is 96%."



I see temps, but no "tests". The highest one is a GPU, does not say which one, at 54c. I live in a tropical island, if that matters.

I ran a full scan of Windows Defender yesterday and had a "Lolliport" thing which I removed.

I'll run MWB now.
 
Virgorising

Virgorising

Diamond Member
Apr 9, 2013
4,470
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MisterLilBig said:
"Your hard disk is a ST1000DM003-1CH162 with firmware CC46. The average temperature for this hard disk model is 32°C (min=24°C max=41°C) and yours is 36°C. All the attributes of your hard disk are above the S.M.A.R.T. thresholds set by the manufacturer. This is good. The overall fitness for this drive is 96%. The overall performance for this drive is 96%."
Click to expand...

Hi again....

K, that looks OK, even tho SMART is not in depth diagnostics.....I think the issues are not re yr HDD.

MisterLilBig said:
I see temps, but no "tests". The highest one is a GPU, does not say which one, at 54c. I live in a tropical island, if that matters.
Click to expand...

K....but again, what are your CPU temps in Speed Fan????

Please see my afterthought in last post re trying to run the system with integrated graphics.

I also wouldn't hurt to just run CCleaner....both get rid of junk files and also run its very conservative reg cleaner:

http://www.piriform.com/ccleaner

Pls get the free version and make sure you decline the add ons when installing.

Gotta say, I am not a fan of W Defender, so I use third party apps. Pls get free version of MBAM and run it.
 
Ketchup

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
I never got the results I was looking for with speedfan. I don't know, some info is there, but once I found CPUID HWMonitor, I have never gone back. Might want to give it a whirl.

As for your other posts, I would be interested in what the minidumps say. If they are still there, you can use a program like WoCrashed to see what is causing those.
 
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MisterLilBig

Senior member
Apr 15, 2014
291
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76
I run CCleaner often but don't always do registry cleaning or "Wipe free space", I'll do so now.

I did run MAM, just one thing about the GOM Player, a media player I use.

Ran SpeedFan again, CPU is at 41c and the GPUs are at 43c and 7c.



Running HWMonitor with CCleaner now.

I'd like to test all software issues before I make hardware changes.
 
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MisterLilBig

Senior member
Apr 15, 2014
291
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Ran HWMonitor during a CCleaner clean up, full checkmarks.

My CPU's Temperature ranged from 53c to 99c.
My GPU's Temperature ranged from 40c to 49c.

I have no clue what the TMPIN3 and TMPIN4 are but at some time they reached 174c and 169c. That sounds way too high!


HWMonitor is still running.

EDIT: Loaded up the WildStar client(An MMORPG), and left the login screen for 10-15 minutes. And the max temp for the CPU(package, as above) went all the way to 123c. TMPIN3 went up to 183c. And dGPU went up to 83c.

EDIT2: CPUTIN's max is 73c tho. Am I giving the right Temps??

EDIT3: HWMonitor only registers my SYSFANIN of all my fans. They are all working tho.
 
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MisterLilBig

Senior member
Apr 15, 2014
291
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So, thats it? The CPU never went past 77c, the cpu "package" did.

Whats the difference? And having my frequency at 3.8Ghz by AMDs CPU Overdrive, it was running at a max of 3.9Ghz on windows task manager. I have turbo boost off on the BIOS.
 
Ketchup

Ketchup

Elite Member
Sep 1, 2002
14,559
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MisterLilBig said:
So, thats it? The CPU never went past 77c, the cpu "package" did.

Whats the difference? And having my frequency at 3.8Ghz by AMDs CPU Overdrive, it was running at a max of 3.9Ghz on windows task manager. I have turbo boost off on the BIOS.
Click to expand...

OK, I will admit that AMD CPU's sometimes report a strange 'package' temp, as I have heard from others, so lets look at the 77. Which is also high for a Trinity AFAIK.
 
Ketchup

Ketchup

Elite Member
Sep 1, 2002
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Virgorising

Virgorising

Diamond Member
Apr 9, 2013
4,470
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ketchup79 said:
Yeah, the AMD's don't handle heat as well as Intel. Personally, I think they should nix the heat spreader, but I suppose that would be another discussion.
Click to expand...

I had no clue! But if I saw triple digits....I would be frozen in time. I felt this was some kinda heat issue, but not that level of heat issue!

Do U think it's the engineering of the AMD chips or the alloy? Or something else?

Makes me even more ashamed I was worrying about sometimes 33C now in this warmer weather in my i7.
 
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Ketchup

Ketchup

Elite Member
Sep 1, 2002
14,559
248
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Virgorising said:
I had no clue! But if I saw triple digits....I would be frozen in time. I felt this was some kinda heat issue, but not that level of heat issue!

Do U think it's the engineering of the AMD chips or the alloy? Or something else?

Makes me even more ashamed I was worrying about sometimes 33C now in this warmer weather in my i7.
Click to expand...

I honestly don't know. But I know a subforum where you could find the answer. :)
 
Virgorising

Virgorising

Diamond Member
Apr 9, 2013
4,470
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0
ketchup79 said:
I honestly don't know. But I know a subforum where you could find the answer. :)
Click to expand...

I just now struck me, cause it never made sense to me that intel makes such awesome things (including, I just learned, their SATA controllers) cept for their stock coolers---maybe they think they don't need decent coolers cause the heat spreaders on their chips are so good.

Hard to believe....but, maybe possible.
______________________________________________
Edit: I just discovered, intel is no longer going to make mobos! I feel happy they made the one in this system.....i guess Dell will contract with someone else to custom design them for its Optiplex line now.
All 3 of my Optis have had intel boards.

http://www.maximumpc.com/article/news/intel_quit_making_motherboards2013
 
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M

MisterLilBig

Senior member
Apr 15, 2014
291
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76
Erm...so, I should still get paste and do the heatsink? If doing this, should I get a better solution(cooler)?


My BIOS has been freezing now, not my computer yet. Had put the RAM at 1866 but didnt boot up well, put it back to 1600 and put the CPU on Overclock mode, but didnt really OC it. And BIOS freezes up quickly.
 
Virgorising

Virgorising

Diamond Member
Apr 9, 2013
4,470
0
0
MisterLilBig said:
Erm...so, I should still get paste and do the heatsink? If doing this, should I get a better solution(cooler)?


My BIOS has been freezing now, not my computer yet. Had put the RAM at 1866 but didnt boot up well, put it back to 1600 and put the CPU on Overclock mode, but didnt really OC it. And BIOS freezes up quickly.
Click to expand...

Pass. I now defer to others who are less confused in this than I am now, and so, can make clear differential assessments. Esp re the cooler.
 
Ketchup

Ketchup

Elite Member
Sep 1, 2002
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Virgorising said:
Pass. I now defer to others who are less confused in this than I am now, and so, can make clear differential assessments. Esp re the cooler.
Click to expand...

No kidding. You want to reapply thermal paste before you kill the thing. You should definitely not be overclocking or overdriving anything right now.
 
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