Questions about Costco's Return Policy

TripleAAA

Golden Member
Jul 7, 2002
1,412
0
0
A friend of mine said that Costco will take anything back, even electronics. My question is if I were to...say...buy a plasma or hdtv there and two years from now, I decide I don't want it, can I take it back in?

Reason I ask is because this friend of mine used to buy computers, use them for about a year, then return them and get a new/better one.

Can anyone share their experiences with this?
 

RagingBITCH

Lifer
Sep 27, 2003
17,618
2
76
Technically that is what their policy states - a money back guarantee for the life of the product (I think). There may be some issues with the manager in the future when they look at your receipt and see a date of 2 years though.
 

SoylentGreen

Diamond Member
Oct 17, 2002
4,698
1
0
Originally posted by: TripleAAA
A friend of mine said that Costco will take anything back, even electronics. My question is if I were to...say...buy a plasma or hdtv there and two years from now, I decide I don't want it, can I take it back in?

Reason I ask is because this friend of mine used to buy computers, use them for about a year, then return them and get a new/better one.

Can anyone share their experiences with this?

It's scumbags like you that drive up costs and ruin return policies for honest people.
 

3chordcharlie

Diamond Member
Mar 30, 2004
9,859
1
81
It sounds like your friend is actually worse than the people who buy extended warranties and then break the merchandise themselves to get newer better stuff...

If you are really planning to take the TV back in two years, do everyone a favour and don't buy it right now.

However, Costco's return policy from a customer-satisfaction point of view is excellent. When it comes to clothes it almost makes up for not having fitting rooms ;)
 

NL5

Diamond Member
Apr 28, 2003
3,286
12
81
Wow. Truely unbelievable. Costco's return policy is amazing, but what you are proposing is FRAUD. Wow.
 

eelw

Lifer
Dec 4, 1999
10,362
5,511
136
Originally posted by: 3chordcharlie
people who buy extended warranties and then break the merchandise themselves to get newer better stuff...

Hey, what's wrong with that. Many of the sales associate at Future Shop tell customers that very thing when selling the extended warranty. If the store is condoning the action, why not take advantage of it :)
 

NL5

Diamond Member
Apr 28, 2003
3,286
12
81
Originally posted by: eelw
Originally posted by: 3chordcharlie
people who buy extended warranties and then break the merchandise themselves to get newer better stuff...

Hey, what's wrong with that. Many of the sales associate at Future Shop tell customers that very thing when selling the extended warranty. If the store is condoning the action, why not take advantage of it :)



Man, do I really even have to say it......
 

dabuddha

Lifer
Apr 10, 2000
19,579
17
81
Originally posted by: NL5
Originally posted by: eelw
Originally posted by: 3chordcharlie
people who buy extended warranties and then break the merchandise themselves to get newer better stuff...

Hey, what's wrong with that. Many of the sales associate at Future Shop tell customers that very thing when selling the extended warranty. If the store is condoning the action, why not take advantage of it :)



Man, do I really even have to say it......

Looks like you might since eelw obviously is a moron as well as the OP.
 

shopbruin

Diamond Member
Jul 12, 2000
5,817
0
0
isn't their return policy three months now?

they have a separate one on technology too.

website: Notice
Effective November 4th, 2002 Costco Wholesale?s desktop and notebook computer return policy is six-months from the date of purchase. After six-months from the date of purchase, all services and technical support will be subject to the applicable remaining manufacturers' warranty.
 

3chordcharlie

Diamond Member
Mar 30, 2004
9,859
1
81
Originally posted by: dabuddha
Originally posted by: NL5
Originally posted by: eelw
Originally posted by: 3chordcharlie
people who buy extended warranties and then break the merchandise themselves to get newer better stuff...

Hey, what's wrong with that. Many of the sales associate at Future Shop tell customers that very thing when selling the extended warranty. If the store is condoning the action, why not take advantage of it :)



Man, do I really even have to say it......

Looks like you might since eelw obviously is a moron as well as the OP.

Exacly - The salespeople say that because they are under orders to sell those stupid plans. (and they get commision for it too right? Never worked at one of those places...)

Fraud is fraud, no matter how you justify it.
 

Savij

Diamond Member
Nov 12, 2001
4,233
0
71
Originally posted by: freesia39
isn't their return policy three months now?

they have a separate one on technology too.

website: Notice
Effective November 4th, 2002 Costco Wholesale?s desktop and notebook computer return policy is six-months from the date of purchase. After six-months from the date of purchase, all services and technical support will be subject to the applicable remaining manufacturers' warranty.
 

Bryophyte

Lifer
Apr 25, 2001
13,430
13
81
Originally posted by: psydancerqt
costco took back stuff they dont even sell according to a friend of mine

How on earth would they determine how much to give her? She's full of it.
 

TripleAAA

Golden Member
Jul 7, 2002
1,412
0
0
Originally posted by: SoylentGreen
Originally posted by: TripleAAA
A friend of mine said that Costco will take anything back, even electronics. My question is if I were to...say...buy a plasma or hdtv there and two years from now, I decide I don't want it, can I take it back in?

Reason I ask is because this friend of mine used to buy computers, use them for about a year, then return them and get a new/better one.

Can anyone share their experiences with this?

It's scumbags like you that drive up costs and ruin return policies for honest people.

I beg your pardon. I am merely asking a question regarding a companies return policy. Reason I ask is because I find this truly unbelievable that if someone were to just "not want it", they could return it, which is why I asked the question in the first place. But no, some of you like to jump the gun and automatically assume I'm a scumbag or a fraud.
 

iwearnosox

Lifer
Oct 26, 2000
16,018
5
0
I recently bought some God-awful salmon burgers there, buy one get one free. I was talking to the returns guy at costco while I was returning something else and he issued a refund on the salmon and told me to throw it all away.

I love costco, I hope people don't abuse it so much they change.
 

3chordcharlie

Diamond Member
Mar 30, 2004
9,859
1
81
Originally posted by: iwearnosox
I recently bought some God-awful salmon burgers there, buy one get one free. I was talking to the returns guy at costco while I was returning something else and he issued a refund on the salmon and told me to throw it all away.

I love costco, I hope people don't abuse it so much they change.

I tried those, they taste like crap... Didn't try to return them though I wish I had now!
 

iwearnosox

Lifer
Oct 26, 2000
16,018
5
0
Originally posted by: TripleAAA
Originally posted by: SoylentGreen
Originally posted by: TripleAAA
A friend of mine said that Costco will take anything back, even electronics. My question is if I were to...say...buy a plasma or hdtv there and two years from now, I decide I don't want it, can I take it back in?

Reason I ask is because this friend of mine used to buy computers, use them for about a year, then return them and get a new/better one.

Can anyone share their experiences with this?

It's scumbags like you that drive up costs and ruin return policies for honest people.

I beg your pardon. I am merely asking a question regarding a companies return policy. Reason I ask is because I find this truly unbelievable that if someone were to just "not want it", they could return it, which is why I asked the question in the first place. But no, some of you like to jump the gun and automatically assume I'm a scumbag or a fraud.
Reread your original post, you're clearly eluding that you want to buy something then bring it back two years later. Anyone with a reasonable center of moral gravity would understand this to be inappropriate.
 

dartworth

Lifer
Jul 29, 2001
15,200
10
81
Originally posted by: iwearnosox
Originally posted by: TripleAAA
Originally posted by: SoylentGreen
Originally posted by: TripleAAA
A friend of mine said that Costco will take anything back, even electronics. My question is if I were to...say...buy a plasma or hdtv there and two years from now, I decide I don't want it, can I take it back in?

Reason I ask is because this friend of mine used to buy computers, use them for about a year, then return them and get a new/better one.

Can anyone share their experiences with this?

It's scumbags like you that drive up costs and ruin return policies for honest people.

I beg your pardon. I am merely asking a question regarding a companies return policy. Reason I ask is because I find this truly unbelievable that if someone were to just "not want it", they could return it, which is why I asked the question in the first place. But no, some of you like to jump the gun and automatically assume I'm a scumbag or a fraud.
Reread your original post, you're clearly eluding that you want to buy something then bring it back two years later. Anyone with a reasonable center of moral gravity would understand this to be inappropriate.



Almost like selling pirated DVDs...