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Questions about Costco's Return Policy

T

TripleAAA

Golden Member
A friend of mine said that Costco will take anything back, even electronics. My question is if I were to...say...buy a plasma or hdtv there and two years from now, I decide I don't want it, can I take it back in?

Reason I ask is because this friend of mine used to buy computers, use them for about a year, then return them and get a new/better one.

Can anyone share their experiences with this?
 
Technically that is what their policy states - a money back guarantee for the life of the product (I think). There may be some issues with the manager in the future when they look at your receipt and see a date of 2 years though.
 
Originally posted by: TripleAAA
A friend of mine said that Costco will take anything back, even electronics. My question is if I were to...say...buy a plasma or hdtv there and two years from now, I decide I don't want it, can I take it back in?

Reason I ask is because this friend of mine used to buy computers, use them for about a year, then return them and get a new/better one.

Can anyone share their experiences with this?
Click to expand...

It's scumbags like you that drive up costs and ruin return policies for honest people.
 
It sounds like your friend is actually worse than the people who buy extended warranties and then break the merchandise themselves to get newer better stuff...

If you are really planning to take the TV back in two years, do everyone a favour and don't buy it right now.

However, Costco's return policy from a customer-satisfaction point of view is excellent. When it comes to clothes it almost makes up for not having fitting rooms 😉
 
Wow. Truely unbelievable. Costco's return policy is amazing, but what you are proposing is FRAUD. Wow.
 
Originally posted by: 3chordcharlie
people who buy extended warranties and then break the merchandise themselves to get newer better stuff...
Click to expand...

Hey, what's wrong with that. Many of the sales associate at Future Shop tell customers that very thing when selling the extended warranty. If the store is condoning the action, why not take advantage of it 🙂
 
Originally posted by: eelw
Originally posted by: 3chordcharlie
people who buy extended warranties and then break the merchandise themselves to get newer better stuff...
Click to expand...

Hey, what's wrong with that. Many of the sales associate at Future Shop tell customers that very thing when selling the extended warranty. If the store is condoning the action, why not take advantage of it 🙂
Click to expand...



Man, do I really even have to say it......
 
Originally posted by: NL5
Originally posted by: eelw
Originally posted by: 3chordcharlie
people who buy extended warranties and then break the merchandise themselves to get newer better stuff...
Click to expand...

Hey, what's wrong with that. Many of the sales associate at Future Shop tell customers that very thing when selling the extended warranty. If the store is condoning the action, why not take advantage of it 🙂
Click to expand...



Man, do I really even have to say it......
Click to expand...

Looks like you might since eelw obviously is a moron as well as the OP.
 
isn't their return policy three months now?

they have a separate one on technology too.

website: Notice
Effective November 4th, 2002 Costco Wholesale?s desktop and notebook computer return policy is six-months from the date of purchase. After six-months from the date of purchase, all services and technical support will be subject to the applicable remaining manufacturers' warranty.
 
Originally posted by: dabuddha
Originally posted by: NL5
Originally posted by: eelw
Originally posted by: 3chordcharlie
people who buy extended warranties and then break the merchandise themselves to get newer better stuff...
Click to expand...

Hey, what's wrong with that. Many of the sales associate at Future Shop tell customers that very thing when selling the extended warranty. If the store is condoning the action, why not take advantage of it 🙂
Click to expand...



Man, do I really even have to say it......
Click to expand...

Looks like you might since eelw obviously is a moron as well as the OP.
Click to expand...

Exacly - The salespeople say that because they are under orders to sell those stupid plans. (and they get commision for it too right? Never worked at one of those places...)

Fraud is fraud, no matter how you justify it.
 
Originally posted by: freesia39
isn't their return policy three months now?

they have a separate one on technology too.

website: Notice
Effective November 4th, 2002 Costco Wholesale?s desktop and notebook computer return policy is six-months from the date of purchase. After six-months from the date of purchase, all services and technical support will be subject to the applicable remaining manufacturers' warranty.
Click to expand...
 
Originally posted by: SoylentGreen
Originally posted by: TripleAAA
A friend of mine said that Costco will take anything back, even electronics. My question is if I were to...say...buy a plasma or hdtv there and two years from now, I decide I don't want it, can I take it back in?

Reason I ask is because this friend of mine used to buy computers, use them for about a year, then return them and get a new/better one.

Can anyone share their experiences with this?
Click to expand...

It's scumbags like you that drive up costs and ruin return policies for honest people.
Click to expand...

I beg your pardon. I am merely asking a question regarding a companies return policy. Reason I ask is because I find this truly unbelievable that if someone were to just "not want it", they could return it, which is why I asked the question in the first place. But no, some of you like to jump the gun and automatically assume I'm a scumbag or a fraud.
 
I recently bought some God-awful salmon burgers there, buy one get one free. I was talking to the returns guy at costco while I was returning something else and he issued a refund on the salmon and told me to throw it all away.

I love costco, I hope people don't abuse it so much they change.
 
Originally posted by: iwearnosox
I recently bought some God-awful salmon burgers there, buy one get one free. I was talking to the returns guy at costco while I was returning something else and he issued a refund on the salmon and told me to throw it all away.

I love costco, I hope people don't abuse it so much they change.
Click to expand...

I tried those, they taste like crap... Didn't try to return them though I wish I had now!
 
Originally posted by: TripleAAA
Originally posted by: SoylentGreen
Originally posted by: TripleAAA
A friend of mine said that Costco will take anything back, even electronics. My question is if I were to...say...buy a plasma or hdtv there and two years from now, I decide I don't want it, can I take it back in?

Reason I ask is because this friend of mine used to buy computers, use them for about a year, then return them and get a new/better one.

Can anyone share their experiences with this?
Click to expand...

It's scumbags like you that drive up costs and ruin return policies for honest people.
Click to expand...

I beg your pardon. I am merely asking a question regarding a companies return policy. Reason I ask is because I find this truly unbelievable that if someone were to just "not want it", they could return it, which is why I asked the question in the first place. But no, some of you like to jump the gun and automatically assume I'm a scumbag or a fraud.
Click to expand...
Reread your original post, you're clearly eluding that you want to buy something then bring it back two years later. Anyone with a reasonable center of moral gravity would understand this to be inappropriate.
 
Originally posted by: iwearnosox
Originally posted by: TripleAAA
Originally posted by: SoylentGreen
Originally posted by: TripleAAA
A friend of mine said that Costco will take anything back, even electronics. My question is if I were to...say...buy a plasma or hdtv there and two years from now, I decide I don't want it, can I take it back in?

Reason I ask is because this friend of mine used to buy computers, use them for about a year, then return them and get a new/better one.

Can anyone share their experiences with this?
Click to expand...

It's scumbags like you that drive up costs and ruin return policies for honest people.
Click to expand...

I beg your pardon. I am merely asking a question regarding a companies return policy. Reason I ask is because I find this truly unbelievable that if someone were to just "not want it", they could return it, which is why I asked the question in the first place. But no, some of you like to jump the gun and automatically assume I'm a scumbag or a fraud.
Click to expand...
Reread your original post, you're clearly eluding that you want to buy something then bring it back two years later. Anyone with a reasonable center of moral gravity would understand this to be inappropriate.
Click to expand...



Almost like selling pirated DVDs...
 
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