question on dell returns?

[unarmdragon]

i ordered a laptop on June 23. it was delivered on the 29th. i've used it for couple days. i remember reading that dell offer a 30 day money back if not satisfy? is that true? because i don't really want this one anymore. are there any catches to this rule if there there is a 30 day money back? i also used my dell preferred account.

thanks

 

[isekii]

i think it's 21 days

 

[tami]

you should be fine. go return it.

 

[RossMAN]

Originally posted by: isekii
i think it's 21 days

Correct it is 21 days and he might have to pay shipping to return it.

 

[unarmdragon]

thanks. but what are the terms and conditioins to it? i want to contact dell but its close for the weekend. if they let, then i'm going to purchase another laptop this week since its on sale at office depot

 

[unarmdragon]

forgot to ask that the main thing i need to know is when does the 21 day start. the day i receive it the laptop or the order date?
thanks

 

[RossMAN]

It's listed here
http://www1.us.dell.com/content/topics/...icy?c=us&l=en&s=gen&~section=010#total