I can't help if you can't see consistency where it clearly exists. That isn't my problem. Again, not my problem that you selectively read. I have always made it perfectly clear that my concern is people abusing refund policies based on subjective likes rather than something actually being broken. Just because you exclude that simple fact from your posts, does not make you right. You claim not to be worried about people abusing the Amazon return policy. I extrapolated that you hadn't been stung, at least not to a degree that you felt it. that is a very simple assumption from your attitude. If you had anticipated profits of X level but had realized profits of X - 30% and thought to investigate it, you may have found that the 30% was due to refund fraud (effectively). then you might be more concerned about people doing that type of thing. Or maybe you aren't. Maybe you are perfectly happy with people robbing you. Or maybe you have never had anyone 'Buy' your book, read it and then return it because they wanted to read but not pay. Or maybe it has happened, but not enough to impact you. In any case, it has happened to others and significantly enough that they care. maybe not enough to lobby for it to be changed, but to say blanketly that abuse of Amazon return policy is OK for everyone since you don't see it's ills, seems pretty short sighted (to me). But Amazon's return policy is not the issue in question. Video game returns "For Subjective reasons" are.