Electrode, if you're not getting any response from zuni or anand, and the moderators say they cant help you, you should dispute the charge with your credit card company. Or try to check with the company that Anandtech does the credit card processing with. Trust me, if they get hit with chargeback fees they'll get their act together quickly, you've been overly patient, you shouldnt have to wait for more than a month to have some action taken.
--Ben