PLEASE HELP: My Computer turns on but no display ! I tried everything.

[aandyxp]

I bought all the parts 2 days ago and I already assembled my computer I tried to look for beep codes and when i took off the ram and just started the computer, the beep code was 1 long 2 short.

The computer seem to have no display at all
I have no video card so i'm assuming i am using the onboard video card which is the intel graphic 2500
The computer turns no no problem. the fans are running including the cpu fan

" i am a first time builder"
" ive been looking for solutions for the past 2 days and i stuck"

PLEASE HELP AND I APPRECIATE IT



My Specs are :

Hardrive = 1 x Seagate Barracuda ST2000DM001 2TB 7200 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive

Case and Powersupply=1 x Rosewill R519-BK Black ATX Mid Tower Computer Case w/ 500W Power Supply

Ram= 1 x G.SKILL Value 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-1600C11D-16GNT

Motherboard= 1 x ASUS P8Z77-V LK LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS

Processor= 1 x Intel Core i5-3570 Ivy Bridge 3.4GHz (3.8GHz Turbo Boost) LGA 1155 77W Quad-Core Desktop Processor Intel HD Graphics ...

 

[Bubbaleone]

Is your monitor connected via the rear panel VGA port, or the DVI port? If this is your first build; remember the number 1 rule, and always physically disconnect the PSU power cable from the wall outlet before connecting or disconnecting anything on the motherboard.

 

[aandyxp]

my monitor is connect to the rear panel vga port

 

[Bubbaleone]

If the BIOS is currently set to EZ Mode; click the Exit/Advanced Mode button (upper right-hand corner) to access the advanced settings menu. Now look at page 3-20 (Section 3.5.4) in the User Manual. Under the Advanced\System Agent Configuration heading; click Graphics Configuration and set your Primary Display to IGFX (integrated graphics).


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[aandyxp]

the thing is, there is no display on monitor so i cant even get the uefi bios page because i cant even see it.

 

[Bubbaleone]

Sorry, it wasn't clear you had no display at all during POST. Go to section 2.2.1 in the User Manual and follow the instructions to Clear RTC RAM. This will return all the settings on the motherboard to default values (you'll have to reset the data and time afterward). If you still have no display; recheck that there are no bent pins on the VGA cable connectors, swap the VGA monitor cable with another one, or try using a DVI cable (or connect the VGA cable using a DVI/VGA adapter).

 

[gandya]

If the BIOS is currently set to EZ Mode; click the Exit/Advanced Mode button (upper right-hand corner) to access the advanced settings menu. Now look at page 3-20 (Section 3.5.4) in the User Manual. Under the Advanced\System Agent Configuration heading; click Graphics Configuration and set your Primary Display to IGFX (integrated graphics).


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this must be the default, other wise.. hmm.. so a good idia will be to reset the bios..(if by any chance it is not on the default settings..)

 

[Bubbaleone]

this must be the default, other wise.. hmm.. so a good idia will be to reset the bios..(if by any chance it is not on the default settings..)

In my post above yours I just suggested that; Clear RTC RAM = reset BIOS.

 

[aandyxp]

option 1 = i havent tried using my vga-dvi adaptor but i will try that.

option 2= I did try to clear rtc ram. i removed battery and reseted but still no display.

option 3= i will try to swap vga cables to test this. i didnt try this yet

 

[Bubbaleone]

I don't know for sure that it would affect the IGFX function, but section 2.2.1 in the manual shows the mobo layout, and right next to the MemOK button is the GPU Boost Switch; check that it's in the off position.

 

[aandyxp]

i will try that. i turned on epu and gpu earlier. ill have to check if that will affect the computer from turning on.

*= is it worth it to bring this to the store? geeksquad said 150 for diagnostic to completely check everything on my computer

 

[gandya]

i will try that. i turned on epu and gpu earlier. ill have to check if that will affect the computer from turning on.

*= is it worth it to bring this to the store? geeksquad said 150 for diagnostic to completely check everything on my compute.

only after you try those few more things..
"geeksquad said 150 for diagnostic", you mean 150$?
wow..
my system: seasonic psu 520 watt,8 GB 1800 ddr3,mobo asus f2a85-m, cpu a10-5800k cost me ~300$..

 

[aandyxp]

they said 150$ and it is not guranteed to find the problem but for them to check a custom built computer, it would cost be 150$. this is really bad. Do you think i should just rma the motherboard, ram and processor? so i can try and get all 3 new parts

 

[Bubbaleone]

Absolutely don't throw away your money on Geek Squad! I highly suggest contacting Asus technical support and clearly explain the problem you're having, after trying the suggested steps in this thread. Tell them all of the diagnostic steps you've taken to solve the problem, and that nothing has worked. There's always the possibility that the board's defective and you'll need to RMA it.


Edit: Yes; if your hardware is still under seller warranty (like Newegg's 30-day return policy for example) then RMA would be the simplest solution.


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[aandyxp]

i mean newegg offered me the chance to rma them, but they mention that there will not be any return so if i am stuck with something that is defective, i am screwed

 

[aandyxp]

do you guys think its the power supply? i some recommend me changing the power supply on other forum sites

 

[Bubbaleone]

i mean newegg offered me the chance to rma them, but they mention that there will not be any return so if i am stuck with something that is defective, i am screwed

Could you explain that more clearly? Look at recent purchases in your Newegg account, as it lists what the options are for returning/exchanging each individual item. I recently exchanged a defective ASRock mobo, that I'd purchased three weeks earlier, and it only took a phone call to their customer service number.


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[aandyxp]

im saying they will me rma and get an replacement, but i cant return it. Newegg's hands out defective motherboards and if i get an replacement and if it is once again defected, i will be stuck with a broken motherboard

 

[denis280]

is this a new monitor.and did you try with another one.

 

[HeXen]

When that happened to me, i pulled out the video card and reseated it firmly. it worked then...did you try that already?

 

[aandyxp]

well the monitor is not new i bought mine a year ago. my 3 other monitors are all dell monitors.? i need to try every single one and kinda swap the vga and power cables

 

[aandyxp]

i dont even have a video card. i using the onboard video right now but stil no display. should i buy one to test it?

 

[gandya]

do you guys think its the power supply? i some recommend me changing the power supply on other forum sites

as a start did you try power it on with only one of the memory stick?
1)try both of the sticks apart.
2)try installing the memory stick in different slots.

psu? i dont think so, mobo would be the first to blame, then the psu, and the last would be cpu. (but psu is easy to test).

 

[Bubbaleone]

Well, try what I suggested earlier and contact Asus technical support. I doubt that the G-Skill RAM and Rosewill case/PSU are defective and, when you talk to Asus tech support, tell them what Newegg told you. Alternatively; get an RMA from Newegg for just the mobo, and if they send you another bad one you're still covered by the Asus warranty.

 

[aandyxp]

i tried the psu with the paper clip trick and the fans were spinning ? does that mean the psu is fine?

I did try to stick each memory stick in one at a time but still no continous beep that means everything is fine.