Pizza place delivered wrong pizza...

Turkish

Lifer
May 26, 2003
15,547
1
81
So I called and complained. The manager apologized and told me he'll be sending me the right one. Now my question is, do I re-tip the delivery guy? I have no idea how pizzarias work so the driver may have picked the wrong pizza or the guy in store may have handed him the wrong one... what do I do? The pizza was $9.88 with tax so I tipped the guy 3.12 already... what do I do?
 

loup garou

Lifer
Feb 17, 2000
35,132
1
81
Do they want the old pizza back? If not, give the guy a buck or two. You're getting 2 for the price of one, might as well throw the guy a bone for running around, even if it was his own fault.
 

Colt45

Lifer
Apr 18, 2001
19,720
1
0
$10 even


edit: uh nevermind. you laready paid. you would have to pay for the replacement.
damn, must sleep.
 

Jassi

Diamond Member
Sep 8, 2004
3,296
0
0
There is no need for a second tip IMHO. You already tipped, not your fault that it was wrong.
 

Thegonagle

Diamond Member
Jun 8, 2000
9,773
0
71
Originally posted by: werk
Do they want the old pizza back? If not, give the guy a buck or two. You're getting 2 for the price of one, might as well throw the guy a bone for running around, even if it was his own fault.

There's no need, and it's not expected, but it's nice, escecially since it's almost never the driver's fault, and you are getting a two-fer. (Assuming the first one is edible.)
 

HappyFace

Diamond Member
Nov 2, 1999
6,265
5
81
I'm a delivery driver, and imo it's rarely the drivers fault when orders are switched. At the place I work, the kitchen is responsible for tagging the pizzas / sides and making sure the order #s match with the order, and throwing in extra sauce, dressing, etc. We have to trust that the kitchen did their job ... we hardly ever have time to double check the pizzas. If there's ever a mixup, we always bring a fresh pizza and let the customer keep the old one ... and I personally never expect a tip, but of course it's nice when they throw me a couple bucks for driving back out. On the other hand I'd rather they not tip me again if it were my fault. The worst is bringing a 2nd free order to someone cause another driver or take-out screwed up, and getting no tip :(

edit: check out tipthepizzaguy.com for related information and stories from delivery drivers.
 

czech09

Diamond Member
Nov 13, 2004
8,990
0
76
$3.12 is a generous tip I'm a cheap college kid lol personally would throw the guy a buck for the redelivery if I had a spare one if not then no...
 

Tom

Lifer
Oct 9, 1999
13,293
1
76
pizza delivery is the pony express of the modren world.

Hi Ho ! Silver ! Away !!
 

Turkish

Lifer
May 26, 2003
15,547
1
81
Well the same guy delivered the right pizza so I didn't re-tip as the $3.12 I originally tipped is well over 30%. Thanks for the responses.
 

dafatha00

Diamond Member
Oct 19, 2000
3,871
0
76
Originally posted by: HappyFace
I'm a delivery driver, and imo it's rarely the drivers fault when orders are switched. At the place I work, the kitchen is responsible for tagging the pizzas / sides and making sure the order #s match with the order, and throwing in extra sauce, dressing, etc. We have to trust that the kitchen did their job ... we hardly ever have time to double check the pizzas. If there's ever a mixup, we always bring a fresh pizza and let the customer keep the old one ... and I personally never expect a tip, but of course it's nice when they throw me a couple bucks for driving back out. On the other hand I'd rather they not tip me again if it were my fault. The worst is bringing a 2nd free order to someone cause another driver or take-out screwed up, and getting no tip :(

edit: check out tipthepizzaguy.com for related information and stories from delivery drivers.

Regardless of who's fault it is, it's hardly fair for the customer to tip twice if he didn't receive the right order the first time. The customer already has to wait even longer for the right order to get to his door.


 

NikPreviousAcct

No Lifer
Aug 15, 2000
52,763
1
0
Originally posted by: The Boss
So I called and complained. The manager apologized and told me he'll be sending me the right one. Now my question is, do I re-tip the delivery guy? I have no idea how pizzarias work so the driver may have picked the wrong pizza or the guy in store may have handed him the wrong one... what do I do? The pizza was $9.88 with tax so I tipped the guy 3.12 already... what do I do?

It's YOUR money. Nobody's entitled to it but YOU. Why don't YOU make that decision on whether or not you want to give away more of your money?
 

Xionide

Diamond Member
Apr 20, 2002
8,679
2
81
Originally posted by: Nik
Originally posted by: The Boss
So I called and complained. The manager apologized and told me he'll be sending me the right one. Now my question is, do I re-tip the delivery guy? I have no idea how pizzarias work so the driver may have picked the wrong pizza or the guy in store may have handed him the wrong one... what do I do? The pizza was $9.88 with tax so I tipped the guy 3.12 already... what do I do?

It's YOUR money. Nobody's entitled to it but YOU. Why don't YOU make that decision on whether or not you want to give away more of your money?

Translation= Grow balls.
 

BigToque

Lifer
Oct 10, 1999
11,700
0
76
Does "The Boss" == Anand?

I know he posted a few times but when the hell did he get to 12,000?!?