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Perma Block FedEx?

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When this all blew up, I put a complaint into the BBB. Yes, I know they're basically worthless too.

Finally today, two weeks later, I get a call from FedEx Corporate about it. We go through the whole mess and she basically tells me that the system is rigged so that no one can help. Even the specialty 'Resolutions' team is technically prevented from seeing enough detail to be able to do anything at all. They do not have the capability of finding out why a package was misrouted, where it it is, or who to contact to get it back on track. A package just has to work through the systems until it eventually gets somewhere.

But so far, she and one other person I was able to contact last week have stated they will notify my two local facilities not to deliver any packages, but to return all to the sender, whoever it is. I guess we'll see how that works out.
 
I pulled up the tracking and was reading her the dates, times, locations and statuses and she's telling me none of that is saying what it seems to be saying. That all of the scans across four days are meaningless.

She also told me that SmartPost has been pulled back from the Post Office and Ground is delivering them all but that tracking isn't the same as Ground packages, even though they're all processed through the same facilities, services, equipment, people and delivered by the same drivers in the same trucks.
 
RE:smartpost. They are shipped differently. Your package is usually scanned into another bag/net with a lot of other packages, then that bag/net is sent to the endpoint terminal where it is eventually dropped at the post office for them to deal with. Your scans that they are telling you are meaningless are indeed meaningless if your package somehow got separated from the bag/net it was scanned into.
Right now a lot of post offices are understaffed, so they are telling fedex to take care of their own packages.
 

FedEx driver rages and kills 7-year-old, after being told that he's "no longer allowed" to deliver to a particular address.

Ok, I made that last part up. But the point is, that some FedEx drivers are, apparently, awful people.
 
Fedex started delivering smart post packages themselves about two years or so ago. I hate that since the USPS is very reliable for me.

I also noticed that if you log on to fedex they now allow way more characters for directions to your house. Now if I can just get the driver to look at those directions I'll be set. This building is only one of two on the corner so it doesn't take a rocket surgeon to find this place.
 
Captante said:
Fedex really is still like two completely different companies..... real Fedex (ie: the "Golden Package" company lol) and Fedex Ground which sucks donkey balls.

I've had great luck with Fedex "Express" and "2-day" deliveries, in fact for "mission-critical" they're still to this day my go-to. (the exception would be items where USPS-exclusive "protections" apply)

I'd be more inclined to send a package regular/"slow-boat" parcel-post with the USPS then use Fedex ground for anything ever.
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Frankly, it’s worse than that. In areas that are more “rural,” FedEx tends to use 3d party contractors for Ground. Bad part is these contract drivers have NO “rule” requiring them to deliver the pkgs on their particular delivery vehicle.

Instead, they get paid per pkg delivered and can quit delivering when they feel like it…no matter how many packages are still on their vehicle.

They can apparently even decide not to load a pkg onto their vehicle if they decide to do so.

For instance, I live in a small town with a pop of ~4500. About 45 min from Athens, GA, the “local” FedEx dist hub. Ordered a Schwann recumbent exercise machine late Oct. Got from PA to Athens in two days…then spent 8 days in Athens…guess it was the puck in forklift hockey given the condition of the box. Big hole, crap falling out. Dumped on porch.

Ordered a 55” TV…shipped from TX Nov 23. Hit ATL on Nov 26, Athens next day. Delivered to my house 5 days later…4days late.

Once had to drive over an hour to a FedEx depot to retrieve an overnight package that had “attempted delivery” 3 days in a row…but of course no attempts were ever made. I was home the entire time waiting on the damned laptop. That was a Wed, Thurs, and Fri wasted waiting.

I’ve never ever had issues like that with UPS nor USPS. Only FedEx.

Damn I hate FedEx

Oh, and the TV was screwed up. Apparently got dropped…looked like a phone’s screen after dropped on concrete.
 
Only part of this is that my Ground driver was fairly good and I got along with him. One day last winter, it had started to snow and the roads were getting bad. I fully expected the package coming that day would not be delivered. Then I noticed the truck coming down the road. I went out and asked him about it and he said he had just gotten the notice to head back in, but he was close by so he decided to make one last stop.

Now, the Express dirvers, well .... 'nother story.

It's all about how bad corporate is that irritated me.
 
So, I ordered a tiny doo-hickey from Home Depot. About the size of a deck of cards and probably doesn't weigh as much. Could easily have gone in the regular mail for a couple of bucks.

Nope. They go Purple and Orange. It's been bouncing around for a week or more and is now on the way back to HD.
 
Red Squirrel said:
Make sure you use a trowel to spread it on there evenly across the entire desk like it's tile thinset or something.
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My first job after college, I would have a pretty consistent fantasy of taking a shit on my boss's desk. Figured no matter how much they cleaned, they'd always know a turd was there.

Of course, I never actually did it and moved beyond dumping fantasies after that job.
 
I've been checking HD's site to see how they'd handle the return and issue a refund. They I figure out they never charged my card when the items shipped. They show it delivered ... back to an HD location. My card does not show anything related, charge or refund.
 
Lost_in_the_HTTP said:
I've been checking HD's site to see how they'd handle the return and issue a refund. They I figure out they never charged my card when the items shipped. They show it delivered ... back to an HD location. My card does not show anything related, charge or refund.
Click to expand...
What's the problem? They didn't deliver it to you or charge you? Are you trying to get an item for free? Leave it be and visit a store or another online vendor who uses UPS or USPS?
 
You should be able to put a delivery hold or redirect on any Fedex package to a Fedex location. Simply ask them to hold the package at a specific Fedex location so you can just go in and pick it up. I think you can probably do it through that Fedex Delivery Manager website.

You know, though, being the voice of reason just sucks.

In the alternative, you could dress a mannequin up in a Fedex ground uniform and pin it to your fence or front porch with a pair of machetes driven through the chest and crotch. I'm quite certain that would help ensure expedited entry onto the Fedex delivery ban blacklist.
 
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