No hitting, this is last one for now.....I just spoke with Andrew at Dell. No, chatted with. It is Sunday, so he offered to do consult someone higher and email me the info tomorrow.
I will not be happy until I understand this!!! And I make no apology for that.:sneaky:
[FONT="]Initial Question/Comment: .Hi, and may the Cyber God bless U for being there. Yesterday, I had chat with yr fab colleague, Sandra. She was very helpful, but I now need one piece of info on the issue with my amazing Optiplex 980, which does not give system beeps.[/FONT]
[FONT="] 4:04:50 PM [/FONT]
[FONT="]You are now being connected to an agent. Thank you for using Dell Chat[/FONT]
[FONT="] 4:04:50 PM [/FONT]
[FONT="]Connected with ProSupport Andrew Riggins[/FONT]
[FONT="] 4:05:10 PM [/FONT]
[FONT="] ProSupport Andrew Riggins [/FONT]
[FONT="]Thank you for contacting Dell Pro Support. My name is Andrew Riggins. In case we get disconnected, you can reach me at
andrew_riggins@dell.com. How can I assist you today?[/FONT]
[FONT="] 4:05:11 PM [/FONT]
[FONT="] J Andrew! thanks so much for being there![/FONT]
[FONT="] 4:06:10 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]Andrew, I have a huge thread on this n my tech site, it boggles some very savvy techies there. my Opti 980 my third Opti, I LUV THEM), GIVES NO SYSTEM BEEPS, I.E. AT post.[/FONT]
[FONT="] 4:07:39 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]My board has the buzzer (#15 on the illustration in tech manual), Sandra said the system did not ship with an internal speaker (#8) and, I see that, but she also said, the buzzer can not work without one. Is that right, Andrew???[/FONT]
[FONT="] 4:08:23 PM [/FONT]
[FONT="]J [/FONT]
[FONT="]I am running W7 64-bit, and Sandra tole me that A14 bios is available and I updated to it.[/FONT]
[FONT="] 4:08:50 PM [/FONT]
[FONT="] ProSupport Andrew Riggins [/FONT]
[FONT="]Most all the systems should have a basic PC speaker for beep codes. The internal business speaker option would be more for regular audio.[/FONT]
[FONT="] 4:09:03 PM [/FONT]
[FONT="] ProSupport Andrew Riggins [/FONT]
[FONT="]In general though, the systems do not beep at post unless there is a problem (like no memory installed).[/FONT]
[FONT="] 4:09:05 PM [/FONT]
[FONT="]J [/FONT]
[FONT="]If you need any more info, Andrew, you have only to ask.[/FONT]
[FONT="] 4:10:36 PM [/FONT]
[FONT="] J[/FONT]
[FONT="]OMG!!!!! they do not beep at POST unless there is a problem? Andrew, this is my third Opti.....they all beep normally at POST.[/FONT]
[FONT="] 4:11:18 PM [/FONT]
[FONT="]One normal beep at POST!!!! Is the not doing that SOMETHING NEW?[/FONT]
[FONT="] 4:11:53 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]This is the only computer I ever had that doesn't beep at POST.[/FONT]
[FONT="] 4:13:23 PM [/FONT]
[FONT="] ProSupport Andrew Riggins [/FONT]
[FONT="]I'm not near a 980 model to check at the moment, though I can try sending an email to one my team leads to see if they can double check in the lab tomorrow when everyone gets back.[/FONT]
[FONT="] 4:13:25 PM [/FONT]
[FONT="]J[/FONT]
[FONT="]Andrew is typing.[/FONT]
[FONT="] 4:13:52 PM [/FONT]
[FONT="]OMG! that......would B AMAZING OF U!!!!![/FONT]
[FONT="] 4:14:26 PM [/FONT]
[FONT="]I will tell Michael Dell to buy you a Ferrari.[/FONT]
[FONT="] 4:15:03 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]You have my service tag.....so U know this is a MT.[/FONT]
[FONT="] 4:15:53 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]Andrew, will you do that and email me??????[/FONT]
[FONT="] 4:16:19 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]Pls say if I am being clear about the issue and the question.[/FONT]
[FONT="] 4:16:41 PM [/FONT]
[FONT="] ProSupport Andrew Riggins [/FONT]
[FONT="]Right, once I get word back from my team lead I'll be able to email you with the details.[/FONT]
[FONT="] 4:17:21 PM [/FONT]
[FONT="] ProSupport Andrew Riggins [/FONT]
[FONT="]I understand the issue being the question about the PC speaker / buzzer and beeps at post.[/FONT]
[FONT="] 4:18:20 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]Exaclty, and that mine is mute.....and Sandra said it's cause it needs the internal speaker. but I think that is not right.[/FONT]
[FONT="] 4:18:49 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]Hold on....I will get you a link to the thread; I pasted my chat with Sandra into it....[/FONT]
[FONT="] 4:19:29 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]
http://forums.anandtech.com/showthread.php?t=2356219[/FONT]
[FONT="] 4:20:12 PM [/FONT]
[FONT="] J[/FONT]
[FONT="]Andrew, I am very excited and can't wait to hear what your guys say about this!!!!![/FONT]
[FONT="] 4:20:27 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]THE DEFINITIVE INFO!!![/FONT]
[FONT="] 4:20:54 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]Thanks MUCH, ANDREW.....HAVE AN EXCELLENT REST OF THE DAY.[/FONT]
[FONT="] 4:21:31 PM [/FONT]
[FONT="] ProSupport Andrew Riggins [/FONT]
[FONT="]You're welcome.[/FONT]
[FONT="] 4:21:36 PM [/FONT]
[FONT="] ProSupport Andrew Riggins [/FONT]
[FONT="]Is there anything else I can help you with today?[/FONT]
[FONT="] 4:21:41 PM [/FONT]
[FONT="] J[/FONT]
[FONT="]Smiling smilie.[/FONT]
[FONT="] 4:21:51 PM [/FONT]
[FONT="] J[/FONT]
[FONT="]Ciao![/FONT]
[FONT="] 4:22:01 PM [/FONT]
[FONT="] ProSupport Andrew Riggins [/FONT]
[FONT="]Thank you for choosing Dell Pro Support! We are always available at
www.dell.com/chat. Please feel free to close this window at your convenience.[/FONT]
[FONT="] 4:22:12 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]Bye, Andrew.[/FONT]
[FONT="] 4:22:40 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]Will I get a chat log to paste into the thread?[/FONT]
[FONT="] 4:23:29 PM [/FONT]
[FONT="] ProSupport Andrew Riggins [/FONT]
[FONT="]You should automatically receive a chat transcript in email at the closure of any chat session.[/FONT]
[FONT="] 4:24:00 PM [/FONT]
[FONT="] J [/FONT]
[FONT="]THANK U ANDREW!!!!![/FONT]