Outlook trick - how to do this?

Zeze

Lifer
Mar 4, 2011
11,395
1,189
126
Based on who the customer's email and what his outcome becomes, I want to reply back with a pre-written message and send that out the shortest way possible. I currently manually do this at least 5-7 times a day, every day. No it cannot be an auto-reply, because there's a waiting period.

Save as template is probably the shortest/easiest way to do this? I can multi-select who those customers are and put it in a subfolder.
 

BudAshes

Lifer
Jul 20, 2003
13,990
3,346
146
Based on who the customer's email and what his outcome becomes, I want to reply back with a pre-written message and send that out the shortest way possible. I currently manually do this at least 5-7 times a day, every day. No it cannot be an auto-reply, because there's a waiting period.

Save as template is probably the shortest/easiest way to do this? I can multi-select who those customers are and put it in a subfolder.

Did you mean to send this to your IT department? This sounds like the kind of unintelligible request managers send to their IT team.

6a00d834256bce53ef0147e2e50364970b-pi
 

pete6032

Diamond Member
Dec 3, 2010
8,143
3,580
136
Couldn't you just do this with a signature? Set up the signature to be an entire pre-typed message, and then when replying just go to Insert > Signatures > and then pick whichever one you want.
 

Scarpozzi

Lifer
Jun 13, 2000
26,391
1,780
126
Couldn't you just do this with a signature? Set up the signature to be an entire pre-typed message, and then when replying just go to Insert > Signatures > and then pick whichever one you want.
That's how a bunch of people do it. Otherwise you need a full on markov logic chain to "read" the message for questions. That's tricky and can land false positives unless the Email was generated from a pre-categorized form.