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Optical Mouse driving me crazy!!!

L

lillazy23

Banned
hey guys i have the Microsoft Internet Explorer Optical Mouse and its driving me crazy it keeps turning off and on. Anybody else having this problem??? I cant RMA it either 30 days have passed and buy.com isnt taking it back, i guess im stuck with this stupid thing.
 
They have a 5 year warranty. I hear it is as simle as calling M$ and giving them the serial number. The wires on the originals were defective. You should get a 2nd generation one for free.
 
why'd you get a mouse from the 'evil empire'? logitech has good ones, if not better. i've got one of the optical wheel mouse, best one i've used.
 
Logitech took too long stealing M$'s technology. By the time I needed to get a mouse, the optical Logitechs were still months away from being available.
 


<<

<< Logitech took too long stealing M$'s technology. >>



I hope you're being sarcastic 😉 >>

Actually, I had no idea who they got the optical tech from, but microsoft released theirs first and I was in a hurry to get one....it's a shame, those blue logitech ones look Swwweeeeet...if only I had another $50 to blow.
 
the non-ifeel optical mouseman is only 39 bucks 🙂
and the cheaper optical is only 29.
that's like full retail price, so you can do better still 🙂

-patchy
 
Call their number (800-360-7561) and tell them the problem (i.e. the pointer frequently freezes, or the mouse no longer works, or the LED no longer turns on, etc)...if you sound like you're a newbie, it's probably better than sounding as though you heard that you can get a free mouse replacement if you call (doesn't sound like you're doing it just to get a free mouse). The call lasts less than 5 minutes, most of which is spent giving them your shipping info.


I've heard it takes less than 3 days to get the replacement, but I just put in for one a few days ago and they said they're backordered for about 2 weeks 🙁
 
well they sent me a wrong mouse it was a regular optical mouse and i called them and told them, they told me i could keep that one and they would send me a explorer again. Microsoft has the best customer service 🙂
 
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