***Official*** Mushkin Support Thread

[Sentential]

Ive been given the go-ahead by Doenger do go public with this. If you have any questions and concerns about Mushkin Enhanced Memories you can now direct them at me now; both here and chat

AIM: Sentential03
MSN: hallampg yahoo.com
Y!: hallampg yahoo.com

In addition I will be doing pre-release testing of upcoming retail products from Mushkin. As soon as I am allowed to show them here I shall.

-Sen

 

[RichUK]

so i guess you work for Mushkin ??

 

[Sentential]

Originally posted by: RichUK
so i guess you work for Mushkin ??

Not exactally but one could say that. I dont work at Mushkin HQ yet but once I am out of college I will. Right now Tom is workin on my mushkin email. Ill post that when its done.

 

[Shimmishim]

i love mushkin.

good to see some support in these forums.

 

[Sentential]

Originally posted by: Shimmishim
i love mushkin.

good to see some support in these forums.

Absolutly. Frankly I think its long over-due. We have allowed OCZ to remain in the lead for far too long.

 

[imported_Kensai]

Make them make some DDR700 speed memory @ 1T.

 

[JohnAn2112]

Originally posted by: Sentential

Originally posted by: Shimmishim
i love mushkin.

good to see some support in these forums.

Absolutly. Frankly I think its long over-due. We have allowed OCZ to remain in the lead for far too long.

You haven't "allowed" us to stay ahead. We stay ahead because we're the best!!!! :evil:

 

[Sentential]

Originally posted by: OCZ John

Originally posted by: Sentential

Originally posted by: Shimmishim
i love mushkin.

good to see some support in these forums.

Absolutly. Frankly I think its long over-due. We have allowed OCZ to remain in the lead for far too long.

You haven't "allowed" us to stay ahead. We stay ahead because we're the best!!!! :evil:

Oh? Time will tell

 

[JohnAn2112]

Originally posted by: Sentential

Originally posted by: OCZ John

Originally posted by: Sentential

Originally posted by: Shimmishim
i love mushkin.

good to see some support in these forums.

Absolutly. Frankly I think its long over-due. We have allowed OCZ to remain in the lead for far too long.

You haven't "allowed" us to stay ahead. We stay ahead because we're the best!!!! :evil:

Oh? Time will tell

LOL. I wasn't trying to flame you guys at all. Just having a little fun. I say, the more support people have here, the better. Good luck to you guys.

 

[Sentential]

Originally posted by: OCZ John

Originally posted by: Sentential

Originally posted by: OCZ John

Originally posted by: Sentential

Originally posted by: Shimmishim
i love mushkin.

good to see some support in these forums.

Absolutly. Frankly I think its long over-due. We have allowed OCZ to remain in the lead for far too long.

You haven't "allowed" us to stay ahead. We stay ahead because we're the best!!!! :evil:

Oh? Time will tell

LOL. I wasn't trying to flame you guys at all. Just having a little fun. I say, the more support people have here, the better. Good luck to you guys.

Of course. Gotta have somone to keep us on our toes!

 

[Polish3d]

Sentential,

I'm glad I ran into you.

About a 5 weeks ago I bought the Mushkin HP PC3200 2x1gb in my sig below.


It will not run at 2-3-2-6 no matter what. When my processor was clocked at 2.6 and my FSB was at 200, I still have had to run it at: 2.5-3-2-7, otherwise programs crash.

I happen to live in northern Denver about 30 miles north of your main office and I would like to exchange these for memory that will run at the timings I paid ($300.00) for.

I'm in school so I can't be without my system for an extended period, would it be possible for me to drive these down to your headquarters for an exchange?

Thanks.

 

[WobbleWobble]

Is there a way to see what chips I have underneath my heatspreader without actually removing it?

I bought a 1GB 2x512MB HP 3200 kit, originally advertised by the store as UTT chips. But they weren't compatible with any Asus board so I had to RMA them. I got them back and they work, but they overclock like ass. I was really hoping for some good overclocking RAM.

 

[Sentential]

Originally posted by: Frackal
Sentential,

I'm glad I ran into you.

About a 5 weeks ago I bought the Mushkin HP PC3200 2x1gb in my sig below.


It will not run at 2-3-2-6 no matter what. When my processor was clocked at 2.6 and my FSB was at 200, I still have had to run it at: 2.5-3-2-7, otherwise programs crash.

I happen to live in northern Denver about 30 miles north of your main office and I would like to exchange these for memory that will run at the timings I paid ($300.00) for.

I'm in school so I can't be without my system for an extended period, would it be possible for me to drive these down to your headquarters for an exchange?

Thanks.

PM sent. I dont think they will ahve a problem with you doing that. I sent you an email addy of those who would be able to help you specifically. All you need is a reciept of the purchase (either physical or invoice like on newegg) .

Call ahead of time before you go tho. Im sure they can work something out for you

 

[Sentential]

Originally posted by: Sentential

Originally posted by: Frackal
Sentential,

I'm glad I ran into you.

About a 5 weeks ago I bought the Mushkin HP PC3200 2x1gb in my sig below.


It will not run at 2-3-2-6 no matter what. When my processor was clocked at 2.6 and my FSB was at 200, I still have had to run it at: 2.5-3-2-7, otherwise programs crash.

I happen to live in northern Denver about 30 miles north of your main office and I would like to exchange these for memory that will run at the timings I paid ($300.00) for.

I'm in school so I can't be without my system for an extended period, would it be possible for me to drive these down to your headquarters for an exchange?

Thanks.

PM sent. I dont think they will ahve a problem with you doing that. I sent you an email addy of those who would be able to help you specifically. All you need is a reciept of the purchase (either physical or invoice like on newegg) .

Call ahead of time before you go tho. Im sure they can work something out for you

Followup: Yes you can just call ahead and let them know you are coming by.

 

[Polish3d]

Wow that is fantastic thank you. I will send the email and with it a copy of the invoice. Thanks.

 

[Sentential]

Originally posted by: Frackal
Wow that is fantastic thank you. I will send the email and with it a copy of the invoice. Thanks.

Glad I could help

 

[TankGuys]

Okay, now talk to Tom D. and get him to cut us some nice rebates and incentives!

Tell him it's good business, since I'm trying to expand thier market share and increase thier visibility. I'm sure he'll bite!

 

[Sentential]

Originally posted by: TankGuys
Okay, now talk to Tom D. and get him to cut us some nice rebates and incentives!

Tell him it's good business, since I'm trying to expand thier market share and increase thier visibility. I'm sure he'll bite!

We are going to be running several rebates very soon. Cant say which till I make sure its ok to post them

 

[HostofFun]

Congratulations Sent! You've always been an outstanding guy on the forums I've seen you post on, and it's great that you have a job for a company like Mushkin on the way !

 

[Sentential]

Originally posted by: HostofFun
Congratulations Sent! You've always been an outstanding guy on the forums I've seen you post on, and it's great that you have a job for a company like Mushkin on the way !

Thankyou

 

[Mucker]

Originally posted by: OCZ John

Originally posted by: Sentential

Originally posted by: Shimmishim
i love mushkin.

good to see some support in these forums.

Absolutly. Frankly I think its long over-due. We have allowed OCZ to remain in the lead for far too long.

You haven't "allowed" us to stay ahead. We stay ahead because we're the best!!!! :evil:

Even if joking around OCZ John is right! OCZ is the best. Much better than Mushkin. OCZ's honesty about their IC's makes them top notch. Kudos to you OCZ!!!!!

m

 

[Sentential]

bump

 

[Markfw]

BTW, sent some memory back on an rma a while back, and it took 3 times back and forth before I got something that worked. Heres the scenario:
It would pass memtest for hours on end, but would not boot into windows on at least 3 different motherboards, all on different chipsets ! The ESC would lockup, the ULI would give some strange bessage, and the A7N8X would re-boot dduring boot.

Whatever was the cause of that ? You should ask your tech guy Kile I think it was ??? Wierdest memory problem I have ever seen.

BTW I was very upset when I sent it back, since I had the techs name on it, and he knew it was bad, and the strange situation, but they never routed it to him, even though the package said ATTN KILE (or whatever his name was, can't remember). The only way I got it resolved, was to hold on to the bad memory, and have them ship me another stick. They really need to work on their processes. Then it took forever to get my credit card refunded, even after they recieved the bad memory back. The only plus, was that tech who was nice on the phone.

 

[Sentential]

Originally posted by: Markfw900
BTW, sent some memory back on an rma a while back, and it took 3 times back and forth before I got something that worked. Heres the scenario:
It would pass memtest for hours on end, but would not boot into windows on at least 3 different motherboards, all on different chipsets ! The ESC would lockup, the ULI would give some strange bessage, and the A7N8X would re-boot dduring boot.

Whatever was the cause of that ? You should ask your tech guy Kile I think it was ??? Wierdest memory problem I have ever seen.

BTW I was very upset when I sent it back, since I had the techs name on it, and he knew it was bad, and the strange situation, but they never routed it to him, even though the package said ATTN KILE (or whatever his name was, can't remember). The only way I got it resolved, was to hold on to the bad memory, and have them ship me another stick. They really need to work on their processes. Then it took forever to get my credit card refunded, even after they recieved the bad memory back. The only plus, was that tech who was nice on the phone.

I am very sorry to hear of your experience in that sense. I will relay this to people who can take action on your behalf.

 

[JohnAn2112]

Originally posted by: Mucker

Originally posted by: OCZ John

Originally posted by: Sentential

Originally posted by: Shimmishim
i love mushkin.

good to see some support in these forums.

Absolutly. Frankly I think its long over-due. We have allowed OCZ to remain in the lead for far too long.

You haven't "allowed" us to stay ahead. We stay ahead because we're the best!!!! :evil:

Even if joking around OCZ John is right! OCZ is the best. Much better than Mushkin. OCZ's honesty about their IC's makes them top notch. Kudos to you OCZ!!!!!

m

Hehe. Thanks, but let's keep this out of the Mushkin thread. I don't want bad blood between me and Sentential here. We're both here to help our customers.