Hi all,
First timer here, though I've been browsing the threads for a few days. I'm having a major issue with my system. I apologize if any of it has been covered in this thread, but my search didn't turn up anything too similar to my scenario.
Here are the primary devices:
- Antec TruePower power supply (Need to check size, think 550W)
- ASUS P5B Motherboard
- 3 1GB Kingston DDR2
- ATI Radeon x1650 video card
- 150GB Western Digital Raptor (30gb partition for OS and system programs, 120gb for other files)
- Windows XP Media Center Edition
My wife has a virtually identical system (all of the stuff above is the same), which I've used for reference on some things like when I should get load screens.
Before all this happened, my system ran fine and had few (if any) problems. About a week ago, I got the Black Internet virus and tried a System Restore to get rid of it. Had little luck, but I hadn't heard of it potentially damaging anything (and still haven't). I soon tried a System Restore to go back a few days.
Tried it first on the 11th, going back to the 8th. No dice; when it tried to restore and restarted, it said that it couldn't complete the operation for some reason. I tried a restore from the 6th, and when it went to restart it froze right after POST. Thus, it began.
For the next day, I was experiencing frequent hangs on bootup. I was able to intermittently get into Windows, but only in Safe Mode, and I was never able to get the
[COLOR=blue ! important][COLOR=blue ! important]Windows[/COLOR][/COLOR] boot selection screen (F8) to load, since F8 would only trigger the motherboard to ask what device to boot from. About a day later, it stopped going into Windows entirely.
Next step was to try repairing/reinstalling Windows from the
[COLOR=blue ! important][COLOR=blue ! important]boot [COLOR=blue ! important]disk[/COLOR][/COLOR][/COLOR]. No dice; it never even gave me the "press any key to continue" prompt. Wife's computer did have that come up with the same CD, so that's the first major disparity I saw.
Next, I tried to use both Windows and DOS boot disks to at least get into some version of an OS. For the DOS boot disk, I made a USB-made one as instructed on a variety of sites, and I'm fairly sure I did it correctly (I used the
[COLOR=blue ! important][COLOR=blue ! important]HP[/COLOR][/COLOR] tool and tried it formatted for both FAT and FAT32). For each one, I'd make sure the device was recognized, then put it into the first boot position in the BIOS. Always the same result: after POST, which always goes fine, the screen simply goes black and stays black. I can choose any of the devices, but whether I boot from the HD, the USB (in various emulation states), or the DVD drive, it always goes black. There is one oddity...sometimes the system freezes fully and the keyboard stops responding, as in the Number/Caps/Scroll lock keys don't work. However, on most boots, those three particular keys DO respond, and upon pressing ENTER twice the
[COLOR=blue ! important][COLOR=blue ! important]USB[/COLOR][/COLOR] starts flashing as if it's trying to load something. Wacky stuff.
I also tried loading up the ASUS CD that came with the mobo, to no avail.
Two other things I tried were connecting a 40-pin IDE DVD drive (didn't work) and a 40-pin IDE Hard Drive (also didn't work, though it may have tried to load since it gave me a blue screen instantly every time I loaded it. No blue screens at all other than with that hard drive).
At this point, I feared the worst for my motherboard, and tried to flash the BIOS using the EZ Flash 2 tool. Welp, guess what... upon starting the tool, the screen goes and stays black exactly as above, whether it's through ALT-F2 from POST or through the BIOS menu itself. The same goes for the O.C. Profile tool, which I had also tried. I tried reverting to defaults, which didn't do anything to help. I removed the battery and did the CPR routine, did the pin 1/2-2/3 procedure to flush the CMOS, etc. None of this helped the issue. I also tested the memory and didn't come up with any issues; it started each time, albeit with the pathetic startup I've been having anyway. All of the memory also registers during POST, so I'm thinking the memory isn't the issue.
So, as of right now, my computer will load the BIOS menu, and is completely fine up to and through POST. After POST, I can bring up the F8 menu to choose a boot drive, though the system still hangs regardless of my choice. Outside of the BIOS screen and the boot device screen, I cannot get my system to load anything. EZ Flash 2 and OC Profile don't load (they do load on wife's computer, without issue).
I also noticed that the JMicron screen pops on my wife's machine, but not on mine, whether I have JMicron enabled or not. I know I could check a few things by mixing devices from our two systems, but the last thing I want to do is damage her machine with whatever damaged mine (for multiple reasons, obviously).
BIOS settings are mostly defaults. The stuff that either isn't default or doesn't have a default is as follows:
[COLOR=blue ! important][COLOR=blue ! important]Hardware [COLOR=blue ! important]Profile[/COLOR][/COLOR][/COLOR] (after being on in the BIOS screen for a few minutes)
CPU Temp: 111F
MB Temp: 104F
CPU Fan Speed: 2008 RPM
CPU Fan Control: Disabled
Chassis Fan 1 Speed: 1730 RPM (This is swapped with Chassis Fan 2 on wife's machine... not significant, right?)
Chassis Fan 2 Speed: N/A (Speed appears here on wife's machine)
Chassis Fan Control: Disabled
Power Fan Speed: 727 RPM (Appears in red. Wife's fan speed is around 1050 RPM. Significant?)
VCORE Voltage: 1.304V (goes between 1.304 and 1.312 on various startups. Wife's is 1.312)
3.3V Voltage: 3.184V (Wife's is 3.264V)
5V Voltage: 4.966V (Wife's is 5.120V)
12V Voltage: 12.091V (Wife's is 12.144V)
USB menu: I changed Legacy USB and Port 64/60 Emulation to Enabled to try to use USB as a DOS boot disk, but it was equally useless with these settings or the defaults. Note that it DOES recognize the USB here, and I'm able to change the emulation. Tried every one multiple times.
HD Audio Controller: Enabled
Onboard PCIE LAN: Enabled
JMicron SATA/PATA Controller: Enabled (Tried disabling once, didn't do anything to help)
JMicron SATA Controller Mode: IDE (haven't messed with this)
I've tried every possible boot device configuration. I've also selected each one from the after-POST boot menu. Never seems to boot regardless.
The point where my computer always freezes is right before where my wife's system gets the JMicron screen, then loads Windows. My computer does not get the JMicron screen, though it does POST fully, and gives all of the extended data if I disable quick boot. Then it gives the 10 countdown with "Press ESC to boot," and when the countdown ends or I hit ESC the system freezes as I described above. Without the capability to even flash the BIOS, I have no idea what to do. To add insult to injury, my mobo is supposed to have the automatic BIOS flash utility if I start with a flash drive plugged in that has a BIOS rom within. I added the file, renamed it as per instructions, and no go. Think that has to do with the BIOS not registering as "corrupted" somehow.
If anyone needs more info to help me diagnose, I'm more than willing to provide it. I've been banging my head against this problem for days, and while I've learned a bit about the guts of my computer in the process, I'm still clueless as to the actual issue. Right now, my somewhat uneducated guess would be the BIOS Chip or Power Supply.
A virtual cookie factory (and a drink the next time you're in New York) to anyone who can help me diagnose this thing. Many, many thanks!