Thank you for your support of our products!
If your ASUS product needs to be repaired or exchanged, first try to exchange the item with your vendor. If this is not possible, you will need to contact our RMA department for assistance. There are three ways to contact them:
1) If you have Internet access, you can visit this website:
http://helpdesk.asus.com
Click on the ASUS RMA Online link, and request an RMA
2) Send an e-mail to:
RMA@asus.com
Please include your name, mailing address, telephone number, and the serial number of your product.
3) If you are in the USA or Canada, call our RMA department at 510-739-3777 option 3. Please have the serial number of your ASUS product handy when you call.
Please do not respond to this email. If you need further assistance in this matter please contact our RMA department.
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Innovative Solutions for a Limitless Tomorrow
Best Regards,
RR
ASUS Technical Support