Originally posted by: DestruyaUR
Log of a chat I just had with an MSN Shopping representative. Seems possibly the MSN Dollars server was so unready for the amount of traffic that it was going to be hit with that they've taken it offline.
Question: Why can't I select MSN Dollars as a method of payment @ EBGames.com?
( Patrick has joined )
( Arion has joined )
Arion: Hello Patrick and welcome to MSN Shopping. I am Arion your MSN Shopping Assistant.
Patrick: Heya.
Arion: Could you please let me know the exact error you are facing?
Patrick: When I try to check out with MSN Wallet, there's absolutely nothing around to select "MSN Dollars" as a method of payment
Patrick: It's not an error insomuch as an omission
Arion: Patrick, we've had an amazing response to our promotion and as a result are experiencing some intermittant server delays. We apologize for any inconvenience this may cause. Please try again later."
Patrick: So does it have something to do that the server handling the MSN Dollars promo wasn't ready for the traffic?
Arion: I would like to inform you that this is a known issue and we are still working on it and therefore please come back later. We apologize for any inconvenience this may cause.
Patrick: Just out of curiousity, am I speaking with someone of flesh and blood or of silicon and electricity?
Patrick: Just out of sheer curiousity.
Patrick: I mean no offense, but I've gotten wind recently that online help chats sometimes sound like helpbots.
Arion: Patrick, I am a real person.
Patrick: Ah. Great. Just wondering 🙂
Arion: That's okay.
Arion: Is there anything else I can help you today?
Patrick: Alright - I'm in no real rush to spend money, so I suppose I'll try tomorrow.
Patrick: Nope, this'll be it.
All the responses prior to me asking if "Arion" was a helpbot sounded so canned I HAD to know if he was actually flesh and blood.