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*Now DEAD* ATI x800 XT PE for $434.95 shipped @ Gateway

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Yep; that includes myself. CDW's been pushed back to 7/6 as well; at least they never told me it was in stock when it never was!
 
So I guess I'm not the only one with quite a bit of patience here. I'm not in a hurry, I have six weeks of summer school before I will be able to use it anyway.
 
well with 400 or even 200 cards in stock you'd think "SOMEONE" would have gotten a tracking # 😉

My order got pushed back ...

Order Date: 6/2/04
Estimated Ship Date: 7/9/04

It's musical dates. Pin the date on the retailer. Odd man errr customer out. 🙂

Oh well, It's really interesting to see almost hundred's of these cards on ebay. Yet, us computer 'wise' folks can't even get a hold of a SINGLE one. Some dude on ebay had 20 cards.... Or a neat photoshop trick. Granted they are only 'pro' version but... Sigh... I even thought about ordering a pro from crapusa. But, I figure I'd just have to ebay it "IF" gateway every gets a SINGLE card in stock.

I wish ATI would get their act together it's getting pretty sad. I doubt I will be playing this game again. I once thought it was a marketing ploy. Maybe we should all write ATI. I wonder how many people it would take for them to even care?
 
Does anyone know if you can combine the AAA Member discount @ Gateway with the 10% off accessories discount code floating around the net?

Also, is the AAA discount still valid or has it already expired?
 
The AAA discount, I believe is for anything you buy from them at any time. Its not a one time use coupon or anything.

I wonder if they'll let me apply the 10% coupon. I'm also trying to find someone with a AAA number so I can maybe knock the price a bit cheaper.
 
Ok, well my order status had been saying 7/7 for a long while.

I just checked and they charged me. I'm gonna look into see if they are actually shipping it or what is going on.
 
They charged you! Sweet. That is awesome news - well, awesome as a relative term =)

Since your -arrival- date is 7/704 ... what shipping method do you have? If it is overnight, then you should get a tracking number in 2 days! If you have lopnger shipping, you should get one sooner. I got upgraded to Next Day after paying nothing - for free shipping. Nice deal right?

I should know my status 7/7/04.
 
So in theory, if Gateway understands that arrival date means at your house and not at the UPS warehouse ... then you may get your number tommorow even? Ground shipping would have been sent Friday to get to your house 7/7 - with all the holiday stuff going on. So it seems like 7/7 might be the sending date.
 
Yeah, I don't know. There is also the possibility that they have wrongly charged my card again. If I don't get a tracking number by tomorrow I'm gonna contact them and see what's up.

With the holiday it'd be hard to figure out.
 
UPDATE:

My email to them:
Message Body: I was just emailing to confirm that the delivery date of
my X800 XT PE is 7/8/04 and not any later. Can you also confirm that I
have Next Day shipping? That you for your reply.

Their reply:
Thank you for using Gateway's Online E-mail Support. I understand from
your reply that you would like to confirm that the estimated delivery
date for your order and also the shipping method selected. I appreciate
the opportunity to assist you. I have checked our database and I see
that you ordered a Radeon X800XT 8X APG 256MB on June 12, 2004, and the
order number is xxxxxxxx. Please note that we are experiencing
an unavoidable delay with your order. Your new estimated arrival date
is July 12, 2004. We need to assure you that your order is important to
us and has been placed on the highest priority. If this does not meet
your needs, you have the right to cancel your order if you so choose. I
do sincerely apologize for any inconvenience. I would like to confirm
that the shipping method selected for your order is UPS Next Day. As
soon as your order is complete, it will be delivered next day. Your
cooperation is highly appreciated.

Retaliation:
😕 :disgust: :frown: :|
 
After I rattled on to my girlfriend (non techie type), she said "Maybe you'll get it for your birthday!" ...

My birthday is August 12th. (I will be 18) She has such a nice sense of humour. 😀
 
My most recent email to them:

I was told that 7/8/04 would be the definate ship date for my X800 XT PE graphics card. Recently, this date was yet again pushed back to 7/12/04. Can you guys not give a real date? I doubt that the communication between Gateway and ATI, as well as other suppliers, is this bad. Instead of making up dates, can you please give me an educated, and final, arrival date? This type of dubious activity does not earn you repeat customers; all it has done for Gateway so far is drastically lower consumer ratings and cause formal BBB complaints. Before you email me back, can you consult with a superior, or perhaps call ATI and ask them what the hold up is. Finally, I do not wish to cancel my order, so you don't have to notify me of that option. I would rather have a straight forward, personalized email instead of the generic email template. Thanks in advance for going the extra mile for a customer.

I will edit this post with their response. It should make for good reading - heh.
 
Your depressing news (Safeway) just prompted me to call CDW just now (that's who my order is through). The CSR I got said that there is supposed to be a shipment today, but they have not received it yet. They are also supposed to get a shipment Friday. I know a few others in this thread also purchased from CDW, which is why I posted here.

I doubt it, but we'll see.
 
Originally posted by: Safeway
UPDATE:

My email to them:
Message Body: I was just emailing to confirm that the delivery date of
my X800 XT PE is 7/8/04 and not any later. Can you also confirm that I
have Next Day shipping? That you for your reply.

Their reply:
Thank you for using Gateway's Online E-mail Support. I understand from
your reply that you would like to confirm that the estimated delivery
date for your order and also the shipping method selected. I appreciate
the opportunity to assist you. I have checked our database and I see
that you ordered a Radeon X800XT 8X APG 256MB on June 12, 2004, and the
order number is xxxxxxxx. Please note that we are experiencing
an unavoidable delay with your order. Your new estimated arrival date
is July 12, 2004. We need to assure you that your order is important to
us and has been placed on the highest priority. If this does not meet
your needs, you have the right to cancel your order if you so choose. I
do sincerely apologize for any inconvenience. I would like to confirm
that the shipping method selected for your order is UPS Next Day. As
soon as your order is complete, it will be delivered next day. Your
cooperation is highly appreciated.

Retaliation:
😕 :disgust: :frown: :|
Click to expand...

Hello <Name>,

Thank you for your e-mail. At the outset, I am happy to see that you
would like to continue with the order number xxxxxxxx. I see that you
would like to have the reason why your order is being delayed. Please
note that Gateway is not intentionally trying to upset you. <Name>,
please allow me to verify the situation for you. Please note that your
order is being delayed because your item is our vendor product.
<Name>, we do depend on the inventory stocks from our vendors. We
normally have the basic components in stock. However, sometimes due to
unprecedented demands we may run out of stock. Your new estimated
arrival date is July 12, 2004. <Name>, we need to assure you that your order is
important to us and has been placed on the highest priority. Please
note that all dates are estimates, and delivery dates may be delayed due
to production. With regards to the estimated date, I realize that you
do not recall it being stated as estimation, but I can assure you that
this is what our Customer Service Executive gives estimations to our
customers. There would be no reason to tell the customer otherwise, as
there is no reason to upset the customer and risk a return. I do
sincerely apologize for any inconvenience. We appreciate your
understanding in this matter.

Again, we are grateful for the purchase you had made with Gateway and
assure you courteous and prompt service on all your correspondence with
us. Please let us know if you face any issues with respect your Gateway
order, we will only be happy to resolve it for you.

I have documented this correspondence in Service Request Number
x-xxxxxxxxxx in our contact tracking database. Please use this number
in the future if you need to contact us again regarding this issue.

Please reply to this message if you require further assistance with this
issue.

Thank you.

Kristie
Badge GWSI200
Online Customer Support Team
Gateway

I have a few comments on this reply. For one, she did try to personalize it =) Also, I thought that the email I sent in made it clear that I did know what I was talking about, hence contacting ATI. I have spoken to numerous CSRs, and my CSR can identify be by voice - haha - but never has one treated me like a human. "Gateway is not intentionally trying to upset you" - I beg to differ =O

I was geniunely touched when I read this geniunely touching email =/ </sarcasm> Anyway, there is no good news, and there is nothing but air holding up the 7/12/04 date. It can't hold water.

I know I said I'd edit my old one, but that might be too confusing, and require people to look back at it often, so here's a reply. /no1
 
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