Yeah, I really wonder how "normal people" that don't have a computer professional in their family survive.
My sister (who is 20) called me, she was like "uhhh... I'm trying to print.. and it says a file is missing for the printer driver, and that I need to reinstall the printer driver. What am I supposed to do?"
I told her to go to Kinkos. <laughing> She didn't think that was as funny as I did.
But I mean.. if this happened to like.. Joe Idiot.. would they just go buy a new printer or something?!? Well, wait, I guess they'd call the tech support hotline for whatever computer they got.. but still.. wow that sucks. hehehe. The ironic thing was that the error message she got was 100% helpful and descriptive about what she should do..