Originally posted by: Cerberus8080
I use to have Nextel....love the two way radio.
I MUST WARN THOUGH: NEXTEL HAS THE WORST COSUMER SERVICE I HAVE EVER DEALT WITH.
I moved from Point A to Point B and needed a new number. Took them 8 weeks to get me a new number and then it didnt work....cancelled service!!!!! :|

:|
The problem Nextel has is that, in some areas, they are growing too fast for the amount of phone numbers they have available. When I first signed up a year ago, They did not have a phone number available in the home area I wanted(I actually needed 2). After screwing with CS for several weeks, I finally went back to the Nextel store where I got the phones. I told him I wanted numbers in this area and handed him the phones. The Nextel guy spent 3 hrs on the phone and finally got 2 phone numbers(consecutive too) for my phones.
Now, as for customer service, they difinitely aren't the best, however, they were very apologetic and gave me free unlimited nights and weekends as well as 300 extra minutes a month onto my plans. Not bad since my plan only has 300 minutes to begin with.
The deal that you got is a very good deal. I thought about getting it but really can't justify that much more a month, since I don't use my cellphone all too much.