Newegg Reviews

[aatf510]

Newegg's reviews is terrible, they have filered them complete, therefore every single one of them has words saying how good Newegg is.
Com'on, I read thoes reviews for the product, not for the store that's selling them.

 

[Fern]

Newegg Reviews - Do they influence your purchase?

No

Informal "reviews" from peeps at this & other forums do.

Fern

 

[doinmybestatlast]

My second quashed review:

Dear Valued Customer,

We appreciate your business and thank you for your product review.

Newegg.com moderates products reviews to ensure that all commentary complies with our Submission Guidelines. Because we receive 500-1000+ product reviews each day, it is essential to screen customers' analysis to make certain inappropriate content is never posted to our website. Our product review Submission Guidelines have been provided below for your reference.


PRODUCT REVIEW SUBMISSION GUIDELINES
========================================================
Newegg.com moderates all review submissions to ensure that only reviews that offer helpful insight are published.*

What to include in your submission:
-Experiences with a fully-functional product leading to perceived pros and cons** -Thoughts about the product's feature-set as you've experienced it

What NOT to include in your submission:
-Profanity, obscenity and other offensive language -Single-word reviews -Non product-specific reviews -Any mention of Newegg.com's competitors by name -URLs, specific pricing, and specific availability (or other time-sensitive information) -Experiences with a DOA, defective, damaged or otherwise semi-functional product** -Reviews that criticize the brand or reseller without a majority of the review offering product-specific insight

*Newegg.com reserves the right to accept or reject any review in its sole and absolute own discretion **DOA's (Dead On Arrival) are an unavoidable aspect of any business model that involves direct shipment to customers. Please understand that Newegg.com ships only products it assumes to be functional and that any defective product you may have received was either damaged in transit or was anomalous.
========================================================


Unfortunately your review was deemed unsuitable by our site moderators. Because your critique is important to the Newegg.com community, we wanted to give you the opportunity to look over your review so that you may remove any objectionable content and resubmit it for posting. Please also make certain you do not use any of the following words or symbols: Select, Insert, Update, Delete, Drop or --.

Your experiences with our products lend valuable insight to all visitors to our site. We look forward to reading and subsequently posting your revised review. If you have any questions or concerns, do not hesitate to contact us.


DECLINED REVIEW
========================================================
I have to write carefully here...if you're into looks buy this case. If that's not too important then...
Pros: Looks, Good cooling
Cons: Try removing your power suply when the motherboard is installed - nearly impossible, very little working room - change your hard drive take out your video card, extremely loud fans - necessitates buying a fan controller or new fans - I bought an Aerogate 3 because it does not have any dials (case has a door).
If stolen would I buy this case again? No!!!!!
Reason for a 3? I am a computer enthusiast that upgrade evey six months. I have small to average hands and I have great difficulty getting to the motherboard and drives.
========================================================



Kindest regards,
Newegg.com Customer Care
EMAIL: service@newegg.com
PHONE: 1-800-390-1119

 

[doinmybestatlast]

Sorry about not letting this post die, but all of us have been buyers at Newegg one time or another. The post in Hot Deals has been locked. Newegg has one of the best customer service in the business. That is something we all can agree on. As a community we do have some power to make them better. All I ask of Newegg are two things: one, stop playing the stupid shipping game and two, stop the heavy handed censoring of the reviews. I have made a conscious decision to purchase elsewhere if the pricing is the same as Newegg, if the internet store is a well regarded company, such as ZZF. I still believe Newegg is a good company. I just hope that through posts like this we can make them better.

 

[Malladine]

I might buy an item with 0 reviews but no way on 3 or less stars and 5 certainly doesn't hurt

 

[SVT Cobra]

nope, newegg reviews mean nothing

 

[piasabird]

Normally what you have to be careful about is a product with no good review. If it does not have a review at all, then either no one purchased that item or it had no good reviews.

When you look at the review you can also see the rating and I dont know how they sometimes do not really match.

 

[imported_Pressure]

You gotta remember most of the time users will only post a review if they had a problem. All the people who didn't have problems usually don't bother.

 

[doinmybestatlast]

The reply to my email to them about their review procedures:

Dear Doinmybestatlast,

Thank you for your inquiry regarding our review system.


Customer reviews submitted to Newegg are all manually posted on our website by one of our team members. Perhaps your review has not been read quite yet. The only reasons that I am aware that a review would not be posted is if it contained profanity or vulgar language, it stated information that was redundant and mentioned in another review, if it is penned by someone who does not have the knowledge to make statements pertinent to the item (i.e. -- a novice computer builder complaining about incompatibility, for instance), or if the reviewer is responding to or criticizing another review in an unnecessary manner.

Please note, however, that customer reviews are used at the discretion of Newegg as a marketing device for positive and constructive ways to share the benefit of a product. It is not used as a source for negative commentary as we cannot endorse the validity of any negative comment. Therefore, Newegg is moderated to remove any unproven biased negative comments.


If you have any further questions or concerns, please visit our FAQs <http://www.newegg.com/app/faq.asp> page.

Thank you,
Mary maryzamora@newegg.com <mailto:maryzamora@newegg.com>

Newegg Customer Support
( Tel: 800-390-1119
) Fax: 909-395-8907

 

[Texun]

I read them to see what oddities a certain part may have.... HS not fitting, loud fan, etc. but I take that at arm's length. Anyone who is serious should read reviews from respectable sites before dropping some plastic.

I've posted honest reviews without slamming the product or mentioneing other brands and it never got posted. What's strange is that some reviews state, "this product sucks" but the poste makes it to the page. They throw in just enough negavtive remarks to make them look logit.

Keep in mind the profit margin that we are not privilidged to; If brand A offeres a better profit on a board than brand B, then you can bet they will post more positive reviews for brand A to drive more sales.

What is confusing are the idiot posts from reviewers who give something 5 stars and only post a question like, "Does anybody know if is rev 1 or 1.1?" Maybe it gets posted because they gave it 5 stars and bumped the overall average.

Of course, reviews praising Newegg and Fed-X always seem to make it in the review when neither has anything to do with the product. It's just Fed-X saver. Drop a pound of sand in a box and ship it from CA using Fed-X saver and the delivery will be the same.