Newegg LCD Monitor return policy?

walkure

Senior member
Dec 24, 2004
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I know that Newegg has a policy that says your LCD monitor must have 8 or more dead pixels for you to be able to return it as "defective".

I'm wondering about a regular return if I just turned out unhappy with the quality of the monitor? I'm sure I'd have to pay shipping, and possibly restocking costs, but I can't find the details in their Help section. I only see info about RMAing merchandise, which I thought only applied for "defective" products. I suppose it could also apply in the case of just not liking the monitor; that is what I'm asking.

This is the monitor I'm thinking of ordering for my new system:
SAMSUNG 910T-Silver 19" LCD Monitor -RETAIL
http://www.newegg.com/app/View...tion=24-001-161&depa=1


For example, at Best Buy tonight, they told me I could return a monitor within 14 days if I'm not happy. Anyone experience this with Newegg? Thanks.


EDIT: clarification about RMAing
 

SocrPlyr

Golden Member
Oct 9, 1999
1,513
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on most items newegg has a 15% restocking fee. the case might be the same with the monitor, but i can't tell with additional stipulations for replacements or money back. just call them up tomorrow. they will tell you what you want to know...

Josh
 

sdh

Junior Member
Jan 24, 2005
8
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Not true, I called yesterday looking at the Hyundai L90D+ because there is a note that says it may only be returned for the same product. If that note is on the page it is true they don't take it back. Otherwise, 15% restocking and you can return. Also, I did get them to waive the restocking fee by buying a more expensive item. (My dad ordered EIDE drives and I had them exchanged for SATA for ease of connection and troubleshooting on my machine)