Not saying you are lying or anything. But someone who has to replace their laptop 3 times in 5 years? You never thought about it being an issue with the person using it? I've had tons of laptops and I've never had one die. I've had hard drive failures, but that's easy enough to fix.Well, you did not work for the company/department I did. It was a big company (>100,000 employees) and someones laptop was always breaking. My old manager became afriend, and after we both retired, I have replaced her personal laptop 3 times in 5 years. I don't care who believes me, I know what I saw.
Things breaking are different than laptops flat out dying.