Bateluer
Lifer
- Jun 23, 2001
- 27,730
- 8
- 0
I haven't been at my new job long enough to see any new hires compared to me yet, however, there are a few people that are recent hires that stand out. An individual was fired right before I started for wiring the Cat5 of an entire floor with his own color standard, not related to the EIA/TIA standards at all. I got a spend a few days helping redo connectors to repair the damage.
Each floor also has a designated individual that is supposed to be the sole person to submit tickets to the Help Desk, where I work. Apparently, an recent hire, described as a 'whiny bitch' by the female PoC for that floor didn't like her response to one of his issues with a Xerox Workcenter. The unit will randomly lose ethernet connectivity, likely as a result of being as old as I am. According to Xerox, the fix is a ~22k USD upgrade that takes 5 hours to complete and can only be done M-F, from 0900 to 1700. However, a simple 30 second reboot solves the problem for a week. When the complainer was told this, he didn't like it and submitted a ticket over the PoC's head. The ticket was closed with the remarks, 'Reboot printer, per PoC's instructions.' When I spoke to the PoC next, she said he spent the day sulking at his desk.
Each floor also has a designated individual that is supposed to be the sole person to submit tickets to the Help Desk, where I work. Apparently, an recent hire, described as a 'whiny bitch' by the female PoC for that floor didn't like her response to one of his issues with a Xerox Workcenter. The unit will randomly lose ethernet connectivity, likely as a result of being as old as I am. According to Xerox, the fix is a ~22k USD upgrade that takes 5 hours to complete and can only be done M-F, from 0900 to 1700. However, a simple 30 second reboot solves the problem for a week. When the complainer was told this, he didn't like it and submitted a ticket over the PoC's head. The ticket was closed with the remarks, 'Reboot printer, per PoC's instructions.' When I spoke to the PoC next, she said he spent the day sulking at his desk.